Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.69

4.7 Rating 16,668 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,668 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 5th October 2024

Lighting Direct 5 star review on 6th July 2024

Amanda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast service and easy to deal with. Thanks”

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Posted 5 months ago

“Fast delivery, well packed. The shade is just what I was hoping. Will use this company again.”

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Posted 5 months ago

“The website is well organised, ordering is easy, communications good and delivery prompt”

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Posted 5 months ago

“I would like to update my previous review on which I gave 3 Stars and this was due to one of the items on my order (4 garden solar lights) having a slight bit of damage - however I had decided to keep the item as it was just a dent on one side. But huge credit to Catherine and Lighting Direct, she called me to apologise and says they were sending me a replacement box as a goodwill gesture. Really lovely of them and I even said it was fine and they didn’t need to do so, but she insisted. What exemplary customer service which we rarely find these days. Thank you so much Catherine and Lighting Direct, I really appreciate you going the extra mile to ensure your customers are happy. Kind regards”

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Posted 5 months ago

“Excellent range of products, easy to order and the follow-up process was amazing. Definitely use this company again. Much better than Amazon”

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Posted 5 months ago

“Great service.”

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Posted 5 months ago

“Brilliant love the 2 lamps I bought good quality and a great price too delivery was super quick next day and free”

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Posted 5 months ago

“Very pretty light, fast delivery, works well.”

Lighting Direct 5 star review on 4th July 2024

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Posted 5 months ago

“Great response from customer services. Experienced friendly good advice prompt action. I got all the order delivery information I needed.”

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Posted 5 months ago

“I placed an order in May 2024, with the expected delivery stated to be early June. I was then informed one part of my order was delayed, when I enquired which part, I was informed all of my order was delayed until the 13th June. When that date came and went, I enquired it was delayed further until the the 3rd July. I expressed my disappointment with the woman I had been emailing with, since this order was got a birthday gift in June. All of a sudden, the items were delivered the next week. Not impressed, and I had to keep asking for updates rather than being contacted first. I understand deliveries get delayed but the lack of communication was infuriating.”

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Posted 5 months ago

“Prompt efficient service ordered late afternoon delivered next morning and very reasonable prices”

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Posted 5 months ago

“Really good quality and very good price. Quick delivery. I would recommend this company to family and friends.”

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Posted 5 months ago

“It good. On time. Thanks lots”

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Posted 5 months ago

“Good on line presence and supported by swift and accurate processing of our order.”

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Posted 5 months ago

“Cannot fault the service I received from all concerned . Haven't installed product yet but looks very good quality.”

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Posted 5 months ago

“Very pleased with solar lamp post I purchased & speedy delivery although postage slightly on expensive side would use company again”

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Posted 5 months ago

“No fuss ordering, delivered on time, good quality product. Not for the first time excellent service Mike”

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Posted 5 months ago

“I needed to replace a transformer for some garden lights that were fitted in the 1980s and the transformer had finally failed. Dean was particularly helpful in specifying the correct transformer. Very good.”

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Posted 5 months ago

“Very prompt and efficient service. The lights are just as described -and just what we need.”

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Posted 5 months ago

“WOW! Very impressed with the quick turn around for my order and very well packed as it was fragile so thank you.”

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Posted 5 months ago

Lighting Direct is rated 4.7 based on 16,668 reviews