Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,710 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from the Christmas sale, great value, arrived next day.”

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Posted 2 years ago

Thank so much. The Customer Care Team

Posted 2 years ago

“First time customer, will not be the last based on this transaction”

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Posted 2 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 2 years ago

“Excellent, quick service and products as expected.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Had the products I wanted at a good price. They were swiftly shipped and arrived as notified, pretty quick considering the mail strikes and Christmas backlog with other shippers. Thanks”

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Posted 2 years ago

Your feedback is very much appreciated. Black Friday/Christmas period was extremely challenging due to the sheer volume of parcels in the carrier network as a result of the Royal Mail strikes. We worked very hard to get our customers orders delivered as speedily as possible. The Customer Care Team

Posted 2 years ago

“Extremely impressed with prompt delivery, ordered one day, delivered just after 9am the next! Exactly the colour of lights I was after, very happy with my purchase”

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Posted 2 years ago

Thank you so much for your very positive feedback. The Customer Care Team

Posted 2 years ago

“Fast and efficient delivery. Beautiful light, highly recommend.”

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Posted 2 years ago

Delighted you are so pleased with you choice. The Customer Care Team

Posted 2 years ago

“Great item - better than expected. Excellent communication. Fast delivery. Will recommend Lighting Direct.”

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Posted 2 years ago

Thank you so much for your order. The Customer Care Team

Posted 2 years ago

“Very pleased with the bedside lights which have met our expectations. Also a special thanks to DX Express for prompt efficient delivery to our door and keeping us well informed unlike many other couriers.”

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Posted 2 years ago

Thank you for your feedback for both our carrier and Lighting-Direct. Very much appreciated. The Customer Care Team

Posted 2 years ago

“Really pleased with the cable and switch. Fast delivery too!”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Lights look fabulous delivery was exceptional. Many thanks”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Delivery quick, my husband and I, can see when we go to the bathroom, now.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Order arrived as promised. No hassle. All good service & reliable. Thank you”

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Posted 2 years ago

Thank you for your order and your feedback. The Customer Care Team

Posted 2 years ago

“Easy to order and efficient delivery”

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Posted 2 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 2 years ago

“Fabulous lamp thank you”

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Posted 2 years ago

Delighted you are so pleased with you choice. The Customer Care Team

Posted 2 years ago

“An exceptional company to order from. Order arrived next day. Very well packaged a very good service. Highly recommend.”

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Posted 2 years ago

Many thanks and thank you also for your order. The Customer Care Team

Posted 2 years ago

“Anyone who can promptly deliver a well-packaged lampshade during relentless postal strikes deserves congratulations. I have not opened the box containing the shade - it is a gift - so I can't comment on the product but the service is first class.”

Helpful Report

Posted 2 years ago

You comments are very much appreciated. We worked very hard to ensure our customers orders arrived as speedily as possible during a very challenging time. The Customer Care Team

Posted 2 years ago

“Great service, really happy with my light. Speedy and precise delivery too.”

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Posted 2 years ago

Many thanks for your very kind feedback. The Customer Care Team

Posted 2 years ago

“Easy website. I have ordered this lighting before, glad it was still available. Good service. Good quality light.”

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Posted 2 years ago

Many thanks and thank you for coming back to Lighting-Direct. The Customer Care Team

Posted 2 years ago

“Very quick delivery. Similar replacement to my old under counter lights but link wire plugs not compatible with current lamps so some rewiring required. Not all bad news as old lamps are warm white and new one is day light white, so now considering replacing the rest with the same.”

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Posted 2 years ago

Thank you so much. Delighted you are please with your choice. The Customer Care Team

Posted 2 years ago

“one of the lights was found to be damaged on arrival, the neck had snapped off the pir sensor, I do not think it was done in transit, so if it had been checked before dispatching the problem could have been avoided. I will repair the item myself, because i do not want the hassle of returning the product.”

Helpful Report

Posted 2 years ago

So sorry to hear your order was damaged on arrival. Under no circumstances would an order be dispatched damaged. Our products are fragile and despite best efforts damage sometimes occurs in transit. Had we been made aware we would have been more than happy to resolve the issue for you with minimal inconvenience to you. We are disappointed we did not get the opportunity. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,710 reviews