Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,704 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“our light arrived fine ,but the bulb was broken and im having trouble trying to get intouch so you,please contact me”

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Posted 2 years ago

Sorry to hear that. The return process can be accessed 24 hours a day / 7 days a week via our website. Alternatively please contact customerservice@lighting-direct.co.uk and they will be happy to assist.

Posted 2 years ago

“Great price nicely designed fitting, fast delivery”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Fantastic service . Order came within a day. Thank you”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Very easy to.order.well informed step by step.as where we where up to in process.order with carrier etc.due delivery window 1hour excellent.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Found exactly what I wanted - a user-friendly website followed by excellent delivery service. Will recommend and re-use.”

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Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Said items not available til 17th. Arrived on 13th! Splendid. Also, good solid products”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Came earlier than expected and exactly what was described. 100% satisfied :-)”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Absolutely brilliant, ordered the light and it arrived the next day. The light was of excellent quality, really pleased and will be ordering more for my renovation project. Highly recommended.”

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Posted 2 years ago

Your comments are much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Good prices, very quick delivery.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I purchased 5 LED candle bulbs, one was faulty and shorted to the bulb case, This blew my dimmer switch they replaced the bulb but not the dimmer which was disappointing,”

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Posted 2 years ago

Thank you for getting in touch. As advise the dimmer switch required for use with these bulbs is an LED Compatible Dimmer Switch and we do advise this in various places on the website. We were happy to send out a replacement bulb as a gesture of goodwill. The Customer Care Team

Posted 2 years ago

“Excellent. Order despatched very quickly, well packed. Will come back for more.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Excellent product”

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Posted 2 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

“The battery outdoor light looks excellent. However I paid £6 99 for next day delivery and it was received on the 3rd day. I would like the postage refunded please. Linda Burkle”

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Posted 2 years ago

Thank you for getting in touch. Your order was placed on Sunday 8th and delivered on Tuesday 10th. Our Express Service is a one to two day service as advised on the delivery page on our website. We trust the above clarifies matters. The Customer Care Team

Posted 2 years ago

“Good product and great service thank you”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Very very happy with all aspects of lighting direct, price, delivery quality is excellent.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Ordered and delivered next day”

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Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Very good product. Very good services.”

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Posted 2 years ago

Thank you so much for offering such lovely feedback. The Customer Care Team

Posted 2 years ago

“Highly recommended, easy website, clear information. Super fast delivery and excellent packing. Thank you.”

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Posted 2 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 2 years ago

“I'm very happy about the lights I brought they are stunning good finish quality and very affordable I highly recomand this company and willing to buy some more in the future many thanks !”

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Posted 2 years ago

Thank you - we very much value our customers feedback. The Customer Care Team

Posted 2 years ago

“Very swift delivery.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,704 reviews