Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,705 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't rate product as I still have not received them. I thought I was getting next day servicebut now on day 4. It is a Birthday present!!!”

Helpful Report

Posted 2 years ago

So sorry for the unexpected transit delay. Your order left us on time but unfortunately became delayed en route. We hope the recipient was delighted with the gift. The Customer Care Team

Posted 2 years ago

“Hi very pleased with spot lights, came really quick and look great thanks”

Helpful Report

Posted 2 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“Ordered on line and the item was here within two days excellent service, light is dearer than most on line, but I bought these lights before and so far they have not misted up (Yellowed) so I bought another one which I hope will last as long as the others, as many cheaper versions after a while the plastic will go yellow and block the light, with the old ones I am gonna try and paint the plastic white to see if that works and put them elsewhere in my garden”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to offer feedback. The Customer Care Team

Posted 2 years ago

“Excellent service, super fast delivery and great products. Overall very happy and would definitely use again. Thank you”

Helpful Report

Posted 2 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 2 years ago

“Ordered a porch light and it arrived the next day - Great value and great service”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Brilliant service. Light arrived next day, exactly what I wanted. Will use Direct Lighting again.”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Next day delivery - very efficient”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Thank you for your feedback. The Customer Care Team

Posted 2 years ago

“great service and very nice lamps”

Helpful Report

Posted 2 years ago

Thank you - much appreciated. The Customer Care Team

Posted 2 years ago

“Came across lighting direct by google ads, best decision i made by ordering my solar lights. Fast and packaging was excellent.”

Lighting Direct 5 star review on 19th November 2022

Helpful Report

Posted 2 years ago

Lovely! Thank you for sharing the image with us. The Customer Care Team

Posted 2 years ago

“Good light. Very easy to install. Quick delivery. Perfect for the garage.”

Helpful Report

Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Really fast delivery… Item was very good quality and the price was cheaper than other places. Considering the over picture light I ordered is battery operated, it really does let out a lot of light. I will be back!”

Helpful Report

Posted 2 years ago

Delighted you are so pleased and thank you for sharing the image. The Customer Care Team

Posted 2 years ago

“Have.not yet received my parcel even though I was advised it should be with me by 6pm Friday 18th, therefore any review would be unprintable.”

Helpful Report

Posted 2 years ago

So sorry Helen. Despite very best efforts transit delays occur that our frustratingly out of our control. We hope you were delighted once received. The Customer Care Team

Posted 2 years ago

“Really pleased with my lantern , Delivery on time v well packaged. Only negative is have ordered a second one and been charged £10 more for the same item! Two days later!!”

Helpful Report

Posted 2 years ago

Thank you for getting in touch. Unfortunately the promotion was finished when you purchased again. Pleased you are so happy with your choice. The Customer Care Team

Posted 2 years ago

“Product looks very feeble. I wish I had paid more for a better quality product.”

Helpful Report

Posted 2 years ago

Thank you for getting in touch. We are sorry to read you are disappointed with your order. Any customer not happy with a product can return via the portal on our website. The process is very straightforward we can assure you. The Customer Care Team

Posted 2 years ago

“Quick delivery, great product, what else can you ask for!”

Helpful Report

Posted 2 years ago

Many thanks for offering such positive feedback. The Customer Care Team

Posted 2 years ago

“Very quick delivery. The outer box was crushed but the items inside were fine. Items look great. Not fitted them yet so can't speak about their functionality.”

Helpful Report

Posted 2 years ago

~Thankyou for your feedback. Sorry to hear the package did not arrive in the pristine condition expected. The Customer Care Team

Posted 2 years ago

“Paid for next day delivery and I’m still waiting for delivery 5 days later.”

Helpful Report

Posted 2 years ago

Sincere apologies for the unexpected delay. The last thing we wish to do is have a disappointed customer. The Customer Care Team

Posted 2 years ago

“Non, je ne regrette rien.”

Helpful Report

Posted 2 years ago

Many thanks! The Customer Care Team

Posted 2 years ago

“Still haven't received delivery! Not surprised as Evri/Hermes are completely useless..... I strongly advise to use a different delivery company.”

Helpful Report

Posted 2 years ago

Sincere apologies for the delay. The Customer Care Team

Posted 2 years ago

“We are delighted with the quality of our wall light fittings. They were delivered within the time quoted. one of the light bulbs was broken inside the package but other then that an excellent service.”

Helpful Report

Posted 2 years ago

Thank you - sorry to hear one of the bulbs was damaged and had to be replaced. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,705 reviews