Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,702 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and a sensible price.”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“Good quality for low price .”

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Posted 1 year ago

Many thanks for taking the time to comment.

Posted 1 year ago

“Brilliant . Ordered my lighting in the evening and it arrived the next morning. Very good quality !”

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Posted 1 year ago

We are delighted you are so pleased with your purchase.

Posted 1 year ago

“Excellent delivered next day”

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Posted 1 year ago

Many thanks for taking the time to comment.

Posted 1 year ago

“Just installed 3 x lamp posts. Items were well packed and delivered on time. Assembly was straight forward and the units are working well. Will use you again when I need too.”

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Posted 1 year ago

Thank you, we look forward to you shopping with us again soon.

Posted 1 year ago

“The ordered was not delivered by Evri. All attempts to contact Evri have failed who claim they couldn't find our house despite parking up about 10 metres from our gate.”

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Posted 1 year ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 1 year ago

“Arrived in broken box and after two days in sunlight still haven't turned on at night..obvously they have never worked even from the try me button . No point sending back as delivery costs ..”

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Posted 1 year ago

Any customer who is not entirely happy with their purchase can return this under our faulty return process, contact cusotmerservice@lighting-direct.co.uk they will help you. The Customer Care Team

Posted 1 year ago

“Only buy from Lighting Direct a few times a year, but never disappointed. Deliveries of great quality products at competitive prices have always been ahead of promised time. I’ll definitely be using them again.”

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Posted 1 year ago

Thank you for your very kind comments. We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 1 year ago

“My order was received the day after ordering. The light looks great and was well packaged. Can't wait for it to be installed. I just hope the motion sensor works well and lasts a long time, as I have seen lots of reviews of other lamps (not from Lighting Direct, though) that say the sensors stop working after a couple of years.”

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Posted 1 year ago

Many thanks for taking the time to comment. We hope you will be happy with your purchase.

Posted 1 year ago

“Good customer response when I queried order and excellent ownership of my issue.”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Great products for the garden. Contemporary and reasonably priced. I bought three globe lights for the terrace and they look amazing.”

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Posted 1 year ago

Thank you, we very much value our customer’s feedback.

Posted 1 year ago

“Excellent service. Ordered a light on line and was delivered next day. Good product too.”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Just what I needed - quality, price and service”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“One of our spotlights stopped working, so I went onto your site, found the one I wanted to replace it, then decided I'd get two! Theyarrived double-quick, they fitted immediately and I'm very pleased with the result. Perfect transaction, thank you so much!”

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Posted 1 year ago

You are very welcome. Thank you.

Posted 1 year ago

“Fist time shopping with lightning direct very good experience. Ordering was easy and delivery was fast. Would recommend.”

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Posted 1 year ago

We are very thankful for your very kind comments.

Posted 1 year ago

“Easy to place order. Communications on delivery. Delivered on time . Very pleased”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you.

Posted 1 year ago

“Excellent prompt service. The goods were extremely well protected in two boxes, the larger contained protective air filled polythene bags and within the box, a further box containing the outside PIR LIGHT that I had ordered. The kit was complete and easy to assemble. The product was not a high quality item, but that was my choice and the price paid to replace an unexpectedly failed unit was perfectly acceptable. If other suppliers could meet this level of customer service, there would be fewer complaints! Well done...”

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Posted 1 year ago

Many thanks for taking the time to comment. We are so pleased you are happy with your purchase, We work very hard to provide excellent customer service and thank you for your acknowledgement.

Posted 1 year ago

“I ordered 2 security lights, one of which was found to have a faulty pir after fitting. I emailed to ask for a replacement, but only had a reply initiating a return. So the expectation is that I get the electrician back to take it down and then for him to come back to replace, all at my cost. Bad service Lyco!”

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Posted 1 year ago

I am sorry that you feel your experience shopping with us wasn’t as it should have been. The Customer Care Team

Posted 1 year ago

“Fast delivery. Nice quality lights which feel substantial and will function well in the room as well as looking stylish.”

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Posted 1 year ago

Thank you, we very much value our customer’s feedback.

Posted 1 year ago

“Goods just as required and promptly dispatched”

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Posted 1 year ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,702 reviews