Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,702 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They’re perfect, so easy to put up as well”

Lighting Direct 5 star review on 22nd November 2023

Helpful Report

Posted 1 year ago

We are delighted you are so pleased with your purchase and very much appreciate you getting in touch. They look great. Kind Regards Customer Service

Posted 1 year ago

“At first, I was delighted with my purchases of 2 lamps. Two months on, the base of one is changing colour. I have contacted Customer Services to see if this is normal and have not heard back from them. So I’m afraid I have been left feeling very disappointed.”

Helpful Report

Posted 1 year ago

“Absolutely 1st class service from start to finish goods come in well packaged boxes shall definitely be ordering again”

Helpful Report

Posted 1 year ago

“There are slightly cheaper deals to be had for the same product, Have used Lighting Direct before, lights are guaranteed, one failed, replaced with no problems, and posted the next day. I think it is worth paying a bit more for this type of service. nice people to deal with.”

Helpful Report

Posted 1 year ago

“Wall lights arrived in secure package, on time, in good shape.They are not yet fixed and tested (awaiting electrician)”

Helpful Report

Posted 1 year ago

“Good quality product and really fast delivery. Invoice emailed straight away which is really useful for my records.”

Helpful Report

Posted 1 year ago

“Hi, checked they worked. Not put them up yet, too early but look great. Prompt delivery. Very good price too.”

Helpful Report

Posted 1 year ago

“Quick trouble free delivery. Item arrived intact well packaged and on time”

Helpful Report

Posted 1 year ago

“Quick delivery.Arrived within stated time frame”

Helpful Report

Posted 1 year ago

“Pleased with delivery. Got to put light up yet UT all seem ok. Very pleased thank you”

Helpful Report

Posted 1 year ago

“DELIVERY AND RETURN COST MORE THAN THE PRODUCT”

Helpful Report

Posted 1 year ago

“Haven’t installed yet but product looks and feels good quality for the price.”

Helpful Report

Posted 1 year ago

“Just the product I wanted and with the service I have come to expect from Lighting Direct”

Helpful Report

Posted 1 year ago

“Great transaction and delivery was spot on . Definitely use again”

Helpful Report

Posted 1 year ago

“Very pleased , easy to fit and look very chic. Great value .”

Helpful Report

Posted 1 year ago

“gr8 service and product”

Helpful Report

Posted 1 year ago

“The product required to replace an existing exterior light was available on-site and saved many hours re-engineering the fittings. The time taken from ordering to delivery was exceptional. As a result, I have given five stars.”

Helpful Report

Posted 1 year ago

“Light hasn’t been fitted yet but pleased with the quality and the delivery”

Helpful Report

Posted 1 year ago

“I was told by a local electrical supplier that these bulbs were obsolete. So glad I found them on this site.”

Helpful Report

Posted 1 year ago

“Wrote an email to customer service and did not receive a reply. We’re actually surprised when our order arrived!”

Helpful Report

Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,702 reviews