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Lighting Direct Reviews

4.7 Rating 16,703 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,703 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Very easy to order from and a fantastic selection of products available at very competitive prices.
Helpful Report
Posted 1 year ago
Many thanks. The Customer Care Team
Posted 1 year ago
I was looking for two plaster wall lights and found the ones I wanted with Lighting Direct. Firstly they were cheaper than other companies online and the product and service is first class. I received them a couple of days after ordering and I received text messages from the courier giving me the name of the driver and his location on the day of delivery. I have ordered from Lighting Direct before and I would still recommend them. Very pleased with my purchase.
Helpful Report
Posted 1 year ago
Thank you for much for the repeat custom. The Customer Care Team
Posted 1 year ago
All good - fast delivery, well packed and fair pricing. Battery picture light solved a problem we had regarding power access.
Helpful Report
Posted 1 year ago
Thank you. The Customer Care Team
Posted 1 year ago
The light is up and working in an unlit walk-in cupboard. Easily ordered and delivered in 3 days - all that remains is to discover its reliability! A perfect solution.
Helpful Report
Posted 1 year ago
Thank you very much for your feedback. The Customer Care Team
Posted 1 year ago
Items ordered and received quickly, although I felt I had to pay for express delivery to get them in time. Overall Pleased with service.
Helpful Report
Posted 1 year ago
Express delivery ensures a customer receives an order faster than if they choose our standard service. Customer make the choice depending on their own requirements and time scales. Thank you for getting in touch. The Customer Care Team
Posted 1 year ago
Order was simple and the delivery arrived exactly as planned. Great service all round
Helpful Report
Posted 1 year ago
Thank you so much. The Customer Care Team
Posted 1 year ago
Great service and fast product delivery.
Helpful Report
Posted 1 year ago
Many thanks. The Customer Care Team
Posted 1 year ago
Easy ordering, fast delivery and well packaged, item as described and very happy with my purchase. Would recommend Lighting Direct.
Helpful Report
Posted 1 year ago
Thanks so much. The Customer Care Team
Posted 1 year ago
Nice product, and quick delivery! Very pleased!
Helpful Report
Posted 1 year ago
Many thanks. The Customer Care Team
Posted 1 year ago
Ordered on Sunday and delivered on Tuesday. Brilliant service . Items came well wrapped and cushioned with packaging. Oh and the lights were šŸ‘ŒšŸ» as well !!
Helpful Report
Posted 1 year ago
Thank you so much for your feedback. The Customer Care Team
Posted 1 year ago
Absolutely first class customer service and product
Helpful Report
Posted 1 year ago
Much appreciated - thank you. The Customer Care Team
Posted 1 year ago
Excellent quality for price and easy to ft
Helpful Report
Posted 1 year ago
Thank you very much. The Customer Care Team
Posted 1 year ago
Very pleased with wall light. Would buy again from this company
Helpful Report
Posted 1 year ago
Many thanks for your feedback. The Customer Care Team
Posted 1 year ago
Simply amazing! Looks so lovely, sleek and modern. 100% recommend & extremely easy to put up
Helpful Report
Posted 1 year ago
Many thanks. The Customer Care Team
Posted 1 year ago
Ordering was quick easy and delivered next day without any problems, thank you
Helpful Report
Posted 1 year ago
Thanks so much. The Customer Care Team
Posted 1 year ago
Great product and best price. Delivery was fast and the comms were very helpful. I would recommend this company highly.
Helpful Report
Posted 1 year ago
Much appreciated - thank you. The Customer Care Team
Posted 1 year ago
Existing light failed and looked on Google for a suitable light to replace that was energy efficient. Found this company and they had excellent collection of lights. Placed order at 11:26am and delivery arrived next day before midday. Excellent service ! Light installed and working within 1 hour.
Helpful Report
Posted 1 year ago
Delighted you are so pleased. The Customer Care Team
Posted 1 year ago
Absolutely lovely!!! Iā€™m so thrilled with my picture light! I ordered it Thursday morning and I was fixing it up at 10.00 am Friday morning. It is just perfect!!
Lighting Direct 5 star review on 11th March 2023
Helpful Report
Posted 1 year ago
Thank you so much for the feedback. The Customer Care Team
Posted 1 year ago
Light as described and delivered next day as promised.
Helpful Report
Posted 1 year ago
Thank you. The Customer Care Team
Posted 1 year ago
Excellent product at very reasonable prices. Delivery was quick and efficient and communication with Lighting Direct was good
Helpful Report
Posted 1 year ago
Many thanks for your feedback. The Customer Care Team
Posted 1 year ago
Lighting Direct is rated 4.7 based on 16,703 reviews