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Lighting Direct Reviews

4.7 Rating 16,669 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,669 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Fast delivery and product as described, what more can I say.
Helpful Report
Posted 1 year ago
Excellent service.
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Posted 1 year ago
Highly recommend this company, v fast delivery and v good quality items
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Posted 1 year ago
Great service and delivery
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Posted 1 year ago
Good communication. Quick delivery
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Posted 1 year ago
Very good quick service
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Posted 1 year ago
I have been asked to provide a review less than 24 hours after the item was delivered. Guess what, I've not had a chance to fit it yet nor are there any bulbs to test it when it is fitted. I wish companies would stop sending automated messages that clearly indicate no desire to engage personally with their customers
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Posted 1 year ago
They’re perfect, so easy to put up as well
Lighting Direct 5 star review on 22nd November 2023 Lighting Direct 5 star review on 22nd November 2023
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Posted 1 year ago
We are delighted you are so pleased with your purchase and very much appreciate you getting in touch. They look great. Kind Regards Customer Service
Posted 11 months ago
At first, I was delighted with my purchases of 2 lamps. Two months on, the base of one is changing colour. I have contacted Customer Services to see if this is normal and have not heard back from them. So I’m afraid I have been left feeling very disappointed.
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Posted 1 year ago
Absolutely 1st class service from start to finish goods come in well packaged boxes shall definitely be ordering again
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Posted 1 year ago
There are slightly cheaper deals to be had for the same product, Have used Lighting Direct before, lights are guaranteed, one failed, replaced with no problems, and posted the next day. I think it is worth paying a bit more for this type of service. nice people to deal with.
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Posted 1 year ago
Wall lights arrived in secure package, on time, in good shape.They are not yet fixed and tested (awaiting electrician)
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Posted 1 year ago
Good quality product and really fast delivery. Invoice emailed straight away which is really useful for my records.
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Posted 1 year ago
Hi, checked they worked. Not put them up yet, too early but look great. Prompt delivery. Very good price too.
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Posted 1 year ago
Quick trouble free delivery. Item arrived intact well packaged and on time
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Posted 1 year ago
Quick delivery.Arrived within stated time frame
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Posted 1 year ago
Pleased with delivery. Got to put light up yet UT all seem ok. Very pleased thank you
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Posted 1 year ago
DELIVERY AND RETURN COST MORE THAN THE PRODUCT
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Posted 1 year ago
Haven’t installed yet but product looks and feels good quality for the price.
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Posted 1 year ago
Just the product I wanted and with the service I have come to expect from Lighting Direct
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Posted 1 year ago
Lighting Direct is rated 4.7 based on 16,669 reviews