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Lighting Direct Reviews

4.7 Rating 16,697 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,697 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Website stated item was in stock and available with 1 day delivery. Ordered item Monday evening, expecting this Wed or Thurs (worst case). Nothing arrived, called customer services to check and was advised lights were out of stock but delivery was coming in that day so should receive Saturday as couriers working weekends now. Rang again on Monday after no delivery to be told stock wouldn’t be arriving until Wed so would lucky to receive Thursday/Friday. Absolute joke! Not only do you continually break your promises but I was not even offered an apology by your Customer service representative, who honestly could give a toss. If had known I would ordered elsewhere as they were required urgently to be fitted as part of building work which was taking place. Needless to say I’m now having to fit these myself. Very very disappointing all round
Helpful Report
Posted 1 year ago
Can't really leave a review as a week after ordering, I haven't received the items or any tracking details. will leave a review when items arrive.
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Posted 1 year ago
Easy to use website, search facility gives you relevant links to what you want, good range of products.
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Posted 1 year ago
As per picture very good service
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Posted 1 year ago
Lovely light at a good price which arrived quickly
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Posted 1 year ago
Better than expected. Delivery onetime.
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Posted 1 year ago
Cheap and plastic looking outdoor light that doesn't look strong enough to put up let alone hold the glass sent with it, was cheap so to be expected. Tried to return and the cost is almost the same to post back, shocking price really so won't bother.
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Posted 1 year ago
Product as described,excellent delivery Would certainly use again.
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Posted 1 year ago
Website is well presented and the selection of products is vast. Delivery was delayed, which was well communicated, but it might make me consider shopping elsewhere in the future. Product arrived as described and advertised online.
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Posted 1 year ago
Very quick delivery , very pleased with light , easy to assemble and fit, quality light , only downside for me was that you are not able to fasten the cup so it stays in contact with ceiling - hence 4 stars
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Posted 1 year ago
Excellent service! Lamps arrived quickly and well-packaged. The lamps themselves were easy to put together and give a really lovely light - I bought two for bedside, and just love the touch on/off (am hoping my cat won't develop the skills to use them!).
Helpful Report
Posted 1 year ago
As soon as I made my order I realised that I had not put my work address as delivery address so emailed the hem straight after to change delivery address, no confirmation and still sent to my home address not my work address as asked, then when APC delivery was due I chose a safe place to Leave my parcel and they couldn’t even follow simple instructions!! No having trouble getting it re delivered
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Posted 1 year ago
Ordered online arrived well packaged and on said date
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Posted 1 year ago
The lights were sent really quickly and are exactly as described. They haven't been fitted yet so don't know what they look like lit up but so far really happy with them.
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Posted 1 year ago
Extremely good service. Highly recommended.
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Posted 1 year ago
Beautiful light, half price, delivered quickly - and now looking lovely on the shelf.
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Posted 1 year ago
Very prompt response and delivery. We haven't set the light up yet,but we're pleased with the product.
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Posted 1 year ago
Ordered on line and arrived in good time. Not tried lights yet but so far so good
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Posted 1 year ago
Quick delivery. Really pleased with the lights. Look great painted to match with the wall colour.
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Posted 1 year ago
Ordered nearly 2 weeks ago and still hasn’t even been dispatched. When I emailed to ask what was going on they replied saying they are planning on dispatching the items 7 days later. What sort of nonsense is that, not dispatching an order for close to 3 weeks. Website and range of lights is good, so I think they deserve 2 stars but I also think I’m being generous at that.
Helpful Report
Posted 1 year ago
Lighting Direct is rated 4.7 based on 16,697 reviews