Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,705 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service arrived in the time frame stated, and light bulbs packed in they own boxes”

Helpful Report

Posted 2 years ago

Thank you for taking the time to comment. The Customer Care Team

Posted 2 years ago

“My order came on time. It was packed well and everything in it was in good order. I have tested the lights and bulbs and all work.”

Helpful Report

Posted 2 years ago

Many thanks The Customer Care Team

Posted 2 years ago

“Excellent delivery service. Lights are excellent. Great product.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Good quality products, arrived very quickly and easily. Very happy.”

Lighting Direct 5 star review on 30th November 2022

Helpful Report

Posted 2 years ago

Thank you - delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

“Look like decent LED batten lights, tried them lit up out of the box and pretty damn bright!! Lightning delivery service although the packaging leaves a lot to be desired with the boxes rattling around inside the outer packaging, luckily there was no damage!”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to comment. We do not like to be excessive in terms of packaging but have just enough to ensure a safe delivery as with your lights. The Customer Care Team

Posted 2 years ago

“Haven't put the light up yet, but all looks well. Delivered when they said it would be and it was very well packed. Thank you”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I couldn't find replacement fluorescent bulb. Lighting Direct had such a large selection So pleased to find exactly the one I needed. Well described. Easy to order and pay for. Immediate despatch promised. Bulb arrived securely packed within 2 days.”

Helpful Report

Posted 2 years ago

Many thanks for your order - delighted you are pleased. The Customer Care Team

Posted 2 years ago

“Absolutely first class. Extremely fast delivery. Excellent communication. Very professional company. Wouldn't hesitate to use again. Thank you.”

Helpful Report

Posted 2 years ago

Much appreciated - thanks so much. The Customer Care Team

Posted 2 years ago

“Easy to order and super quick delivery, with clear helpful instructions to follow if this is not what we wanted. Not fitted yet but will be interesting to determine the battery life.”

Helpful Report

Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Ridiculous delivery times, no communication and I still don't have my item. Really disappointing.”

Helpful Report

Posted 2 years ago

Sincere apologies for the small delay with your order. Dispatch details were sent out to you as they are to every customer who places an order with us. We hope you were pleased with your choice. The Customer Care Team

Posted 2 years ago

“Very quick delivery, good quality lights and reasonable price. Well done”

Helpful Report

Posted 2 years ago

Many thanks for getting in touch. The Customer Care Team

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Kept informed of anticipated delivery date, parcel arrived on time. Great light, instructions a bit hazy but installed okay. Not yet had to re-charge so can’t comment on ease of that.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Excellent service and top product will use again”

Helpful Report

Posted 2 years ago

Thank you so much, Michael, for your 5 star rating and kind words of "Excellent service and top product will use again." We truly appreciate your loyalty and we look forward to serving you with your future needs. The Customer Care Team

Posted 2 years ago

“Managed to find a match for a broken lamp at a good price. Delivered quickly - although delivery service left a bit to be desired.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Huge range of fixtures and some simply stunning designs in practically every area of lighting. Extremely quick despatch and delivery in well packaged box, great quality. Highly recommended.”

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Posted 2 years ago

“Excellent service! Fast delivery and great product!.. thank you.”

Helpful Report

Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“A clear website. Ordering was easy and delivery quick. I am very pleased with the light bulbs”

Helpful Report

Posted 2 years ago

Thank you so much for your comments. The Customer Care Team

Posted 2 years ago

“Completely not your error but the delivery company you use is useless. My item has been sent to a different address and delivery driver is unable to get hold of where he’s put the item and the customer service is not helpful at all. Unfortunately don’t have my item I ordered.”

Helpful Report

Posted 2 years ago

So sorry for the inconvenience caused with the delivery of your order. We hope you were delighted with your choice once received. The Customer Care Team

Posted 2 years ago

“I was very impressed with this transaction, and with the confirmation of the order and delivery.”

Helpful Report

Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“I found that the majority of outside wall lights do not have Dusk to Dawn sensors. So a search on the web ended with the discovery of an LED Bulb with a sensor inbuilt. This was ordered online with Lighting Direct and was delivered after a couple of days. It works brilliantly, no pun intended. It only cost £12.49 including delivery. Much cheaper than buying a new lamp.”

Helpful Report

Posted 2 years ago

Delighted you found exactly what you needed. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,705 reviews