Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,703 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,703 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process , good website very prompt delivery Lamp looks good yet to be fitted!”

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Posted 1 year ago

Many thanks for taking the time to offer feedback. The Customer Care Team

Posted 1 year ago

“They had the items we wanted in stock and at a good price. We were notified about dispatch and delivery was quick and efficient. And the lights are exactly whet we expected.”

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Posted 1 year ago

Many thanks. The Customer Care Team

Posted 1 year ago

“Lamp exactly like described. Well packaged. Amazing service.”

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Posted 1 year ago

Thank you so much. The Customer Care Team

Posted 1 year ago

Thanks so much. The Customer Care Team

Posted 1 year ago

“Excellent service well packaged quick service”

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Posted 1 year ago

Many thanks. The Customer Care Team

Posted 1 year ago

“Excellent service, delivered within 24 hours & I didn't select next day delivery. Courier kept me informed of delivery time with texts and emails. Would definitely use Lighting Direct again.”

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Posted 1 year ago

Thank you for your order. The Customer Care Team

Posted 1 year ago

“Excellent product and service.”

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Posted 1 year ago

Many thanks. The Customer Care Team

Posted 1 year ago

“A perfect replacement for my kitchen lighting. A fair price, and delivered within 24 hours of ordering. 10/10 to Lighting Direct.”

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Posted 1 year ago

Thank you so much for your feedback. The Customer Care Team

Posted 1 year ago

“Good service. Very pleased with product. Good recyclable packing inside to protect the light.”

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Posted 1 year ago

Thank you. The Customer Care Team

Posted 1 year ago

“Ordered on Monday and arrived Tuesday afternoon!! Brilliant! Extremely happy with my lights too. Very classy and go perfectly next to my bed”

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Posted 1 year ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 1 year ago

“Lights were amazing when they eventually arrived. Had to be a patient customer though, the order took over 6 weeks to arrive!!”

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Posted 1 year ago

Sincere apologies for the unexpected delay - and thank you so much for your patience. The Customer Care Team

Posted 1 year ago

“Ordering is easy, delivery was fast with updates along the way and the lights are just what I wanted. Excellent.”

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Posted 1 year ago

You are more than welcome. The Customer Care Team

Posted 1 year ago

“Plenty of choice. My order arrived well packaged and very quickly.”

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Posted 1 year ago

Many thanks for your feedback. The Customer Care Team

Posted 1 year ago

“Fabulous lights, seriously well packaged so no breakages, hope when they're installed they look as good as I hope!”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback. The Customer Care Team

Posted 1 year ago

“Product was just as advertised and arrived in perfect condition and in a very timely manner. Would definitely recommend.”

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Posted 1 year ago

Thanks so much. The Customer Care Team

Posted 1 year ago

“Ordered the skyla lights for a job and the delivery was quicker than expected. Lights still to be fitted but I am sure they will be great. Thanks”

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Posted 1 year ago

Thank you so much. The Customer Care Team

Posted 1 year ago

“Very efficient”

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Posted 1 year ago

Thank you very much. The Customer Care Team

Posted 1 year ago

“Really pleased with the lights we ordered! Fab price, quick delivery and great communication and customer service throughout. Will defo use again and recommend to others.”

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Posted 1 year ago

Thanks so much. The Customer Care Team

Posted 1 year ago

“Good product, pricing, and delivery. Thank you.”

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Posted 1 year ago

Many thanks. The Customer Care Team

Posted 1 year ago

“Faultless service. I had never used Lighting Direct before so I did a bit of due diligence before placing an order online. This checked out fine, so I ordered an item late Monday evening, opting for Standard Delivery. I was pleasantly surprised to receive a text message early Wednesday morning from the Courier, DX Express, letting me know the item would be delivered early that afternoon. Sure enough, the item arrived as they had said, perfectly packaged and cushioned by plastic airbags in a large box to protect it from transit damage, and was in perfect order. I would have no hesitation recommending Lighting Direct and DX Express for their superb service.”

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Posted 1 year ago

Thank you so much for you very positive feedback. We look forward to you shopping with us again very soon. The Customer Care Team

Posted 1 year ago

“High quality spotlights and quick delivery. Definitely use them again”

Helpful Report

Posted 1 year ago

Many thanks for your order. The Customer Care Team

Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,703 reviews