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Lighting Direct Reviews

4.7 Rating 16,720 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,720 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Everything was brilliant
Helpful Report
Posted 1 month ago
Good price quick delivery. Lots of choice
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Posted 1 month ago
Rapid delivery. Product looks good
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Posted 1 month ago
Excellent website and the only supplier I could find for the lamp that I wanted. Delivery was early next day even though I ordered it late in the evening. My only complaint would be that the delivery cost was more than the cost of the lamp - I would have liked the option of a slower delivery at a lower price.
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Posted 1 month ago
10W LED downlights to existing 90mm cut out. Super quick delivery and easy to use website. Lights fitted perfectly and easy to fit existing connector plug.
Lighting Direct 5 star review on 21st December 2024
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Posted 2 months ago
Is been trying to find a wireless controller unit for a customers DC fan/light for weeks. Finally found one here. Not as expensive as I thought it might be and next day delivery. Five star service.
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Posted 2 months ago
All good thank you
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Posted 2 months ago
After ordering in November and not receiving the lights until the 19 of December I was a little disappointed with the customer service although the product is very good if I use LD again I would like better availability and customer service
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Posted 2 months ago
The light we bought was perfect and exactly as described. Two minor quibbles: 1. Delivery was 5 days late but it was Xmas 2. The sticky pad can damage paint surfaces
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Posted 2 months ago
Nice light, just like the photo
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Posted 2 months ago
Very efficient and quick delivery. Great product.
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Posted 2 months ago
Not received my order-ordered almost a month ago. I emailed the company twice with no response. Not looking great so far.
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Posted 2 months ago
Ordered on line, informed product was out stock prior to order with a new stocking date being a few days later
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Posted 2 months ago
Told about multiple delivery dates, not one met. Still no product. Told yesterday I'd have the courier contact me, no communication from anyone today. Called lighting direct three times today, no answer! Sick of these online retailers if I'm honest.
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Posted 2 months ago
Fantastic service, next day delivery, great light what more can you ask for.
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Posted 2 months ago
Said it would be one day delivery and still hasn't been delivered after a week. Didn't receive shipping instructions for five days whish said it would be delivered by 13:50 today and still hasn't arrived.
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Posted 2 months ago
Great range of quality products that are competitivel priced backed up by excellent servive.
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Posted 2 months ago
I haven't yet fitted the ceiling light but I'm ever so pleased with the look and quality. Can't wait to see it fitted and the light it gives off.
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Posted 2 months ago
Good service, well made product. Would use company again.
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Posted 2 months ago
Great service, as usual. I've used Lighting Direct a few times before, from past experience, I would highly recommend them.
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Posted 2 months ago
Lighting Direct is rated 4.7 based on 16,720 reviews