Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.69

4.7 Rating 16,669 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 5th October 2024

Lighting Direct 5 star review on 6th July 2024

Amanda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service. Very pleased with the exterior lights I ordered online, which arrived promptly and look great.”

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Posted 8 months ago

“1st class well done and thank you”

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Posted 8 months ago

“My pendant shade arrived the day after I ordered it and looks absolutely fantastic. It’s big but works perfectly with the very high ceiling in our hallway. I ordered the recommended lightbulb too which gives a gorgeous warm glow and casts a beautiful pattern across the ceiling. Really happy with both my purchase and the service received. Great value for money.”

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Posted 8 months ago

“Lamp arrived quickly and is lovely. Unfortunately it is more terracotta than orange so will have to be returned”

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Posted 8 months ago

“Very efficient delivery. My order was delivered within 24 hours of ordering online. Electrician will be wiring the lantern external light in a few days, so too soon to pass comment on the light itself.”

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Posted 8 months ago

“Very fast delivery, the next morning. The previous reviews were correct the light seems flimsy until the whole thing is assembled and in place. I am very happy, as a 73 year old electrical novice I managed to take off the grotty old light, drill the holes and connect the new one in less than an hour. I bought one for my Mum's house so that's next!”

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Posted 8 months ago

“I have used lighting Direct for several years, always reliable, and prices very reasonable”

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Posted 8 months ago

“An item I ordered was found to be damaged on arrival, I emailed Lighting Direct, they responded almost immediately and we have reached a satisfactory conclusion. Thank you Lighting Direct.”

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Posted 8 months ago

“So delighted with my purchases they look so beautiful & very impressed with the quick delivery”

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Posted 8 months ago

Thanks for taking the time to comment. Kind Regards Customer Service

Posted 8 months ago

“Very good experience with lighting direct. Ordered three outdoor lights. They arrived within two days. As they were fragile the packaging was a 10/10. Can wait to get them put up now as they look even better than the pictures. .”

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Posted 8 months ago

“Good product, good price and just what I was looking for. It is now fixed in the kitchen and working. Very pleased indeed.”

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Posted 8 months ago

Your feedback is very much appreciated, Thank you. Kind Regards Customer Service

Posted 8 months ago

“Lovely outside lights, excellent value with great service and delivery.”

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Posted 8 months ago

“The products I ordered are superb quality and very impressive. From the point of ordering to delivery was very fast indeed and again very impressive. I now intend to purchase more items. Thank you”

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Posted 8 months ago

“This was the first time I have used lighting direct and the service and quality of my order was first class and certainly use again great service thank you Jimmy Stewart”

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Posted 8 months ago

We are very thankful for your very kind comments. Customer Service

Posted 8 months ago

“Easy to order, quick delivery, although delivery company only informed me of my delivery slot that morning and, without any other options to change the delivery. Thankfully a neighbour was home and took the delivery. However, the item was well packed. The item itself is a good quality light, constructed of metal and powder coated. All in all it looks a quality product.”

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Posted 9 months ago

Thanks for taking the time to comment. Much appreciated. Customer Service

Posted 8 months ago

“Love the product shame the product come with a timer. . Two weeks ago I brought 4 for £26.99 this week they were£27.99. Why???”

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Posted 9 months ago

“It works it bright and it's slim that all I need”

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Posted 9 months ago

“Arrive on time and works perfect”

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Posted 9 months ago

Thanks for taking the time to comment Customer Service

Posted 8 months ago

“First time buyer,excellent service ,had a query with my order,this was explained to me very precisely by customer services who was very informative over the phone.”

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Posted 9 months ago

Thanks for taking the time to comment. We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Service

Posted 8 months ago

“The price was competitive and the delivery was on time and correct”

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Posted 9 months ago

Thank you for your very kind comments.

Posted 9 months ago

Lighting Direct is rated 4.7 based on 16,669 reviews