Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,747 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of products, easy to order and the follow-up process was amazing. Definitely use this company again. Much better than Amazon”

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Posted 8 months ago

“Great service.”

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Posted 8 months ago

“Brilliant love the 2 lamps I bought good quality and a great price too delivery was super quick next day and free”

Lighting Direct 5 star review on 6th July 2024

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Posted 9 months ago

“Very pretty light, fast delivery, works well.”

Lighting Direct 5 star review on 4th July 2024

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Posted 9 months ago

“Great response from customer services. Experienced friendly good advice prompt action. I got all the order delivery information I needed.”

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Posted 9 months ago

“I placed an order in May 2024, with the expected delivery stated to be early June. I was then informed one part of my order was delayed, when I enquired which part, I was informed all of my order was delayed until the 13th June. When that date came and went, I enquired it was delayed further until the the 3rd July. I expressed my disappointment with the woman I had been emailing with, since this order was got a birthday gift in June. All of a sudden, the items were delivered the next week. Not impressed, and I had to keep asking for updates rather than being contacted first. I understand deliveries get delayed but the lack of communication was infuriating.”

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Posted 9 months ago

“Prompt efficient service ordered late afternoon delivered next morning and very reasonable prices”

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Posted 9 months ago

“Really good quality and very good price. Quick delivery. I would recommend this company to family and friends.”

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Posted 9 months ago

“It good. On time. Thanks lots”

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Posted 9 months ago

“Good on line presence and supported by swift and accurate processing of our order.”

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Posted 9 months ago

“Cannot fault the service I received from all concerned . Haven't installed product yet but looks very good quality.”

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Posted 9 months ago

“Very pleased with solar lamp post I purchased & speedy delivery although postage slightly on expensive side would use company again”

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Posted 9 months ago

“No fuss ordering, delivered on time, good quality product. Not for the first time excellent service Mike”

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Posted 9 months ago

“I needed to replace a transformer for some garden lights that were fitted in the 1980s and the transformer had finally failed. Dean was particularly helpful in specifying the correct transformer. Very good.”

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Posted 9 months ago

“Very prompt and efficient service. The lights are just as described -and just what we need.”

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Posted 9 months ago

“WOW! Very impressed with the quick turn around for my order and very well packed as it was fragile so thank you.”

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Posted 9 months ago

“There was a problem with one of the lights in my original order, for which they were most apologetic. The issue was resolved swiftly and without fuss. I would not hesitate to use Lighting Direct again.”

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Posted 9 months ago

“Ordered on the Sunday and arrived on Tuesday. Really easy to put up and look really good and more expensive than they were. Will definitely be ordering some more in the future.”

Lighting Direct 5 star review on 11th June 2024

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Posted 9 months ago

“The product I ordered is perfect for what I want. They advised only one was in stock and the others will follow - I did have to chase up the one but literally got it the next day - I am awaiting the rest of the order so I can re-cycle my outside lanterns !”

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Posted 9 months ago

“Ordered a pendant light and bulb which both arrived on time and very well packed. The price for the light was a lot lower than the equivalent from other retailers. Great service !”

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Posted 9 months ago

Lighting Direct is rated 4.7 based on 16,747 reviews