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Lighting Direct Reviews

4.7 Rating 16,743 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,743 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Fabulous company to buy from. Ist class products of a very high standard. My second purchase of these amazing garden lights. I get so many compliments. Highly recommend the company and quality products very well packaged and fast delivery.
Lighting Direct 5 star review on 29th March 2025
Helpful Report
Posted 4 days ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 2 days ago
Excellent quality. Certainly look more expensive than the cost. Lights the artwork perfectly
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Posted 4 days ago
We are delighted you are so pleased with your purchase Regards, Customer Care Team
Posted 2 days ago
Great fast service, lovely quality light fitting, a great company to stumble upon.
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Posted 5 days ago
Thank you, we very much value our customer’s feedback Regards, Customer Care Team
Posted 5 days ago
Bought 3 low voltage lights based on several previous purchases from yourselves. Unfortunately when they arrived (having been delivered a day late and to the wrong address) I found that these are totally incompatible with my existing system, the way they fix to the cable is completely different. This was not obvious from the website, as these look identical to one of the lights I already have from you. Therefore I cannot use them and irritatingly have had to pay to return them. Disappointed.
Helpful Report
Posted 1 week ago
Any customer who is not entirely happy with their purchase can return this under our 30 day return process, contact customerservice@lighting-direct.co.uk they will help you Regards, Customer Care Team
Posted 1 week ago
good selection, delivererd very quick. thank yuo
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Posted 2 weeks ago
Thank you for your very kind comments Regards, Customer Care Team
Posted 1 week ago
Ordered lampost and it arrived two days later. Very well packaged and am looking forward to seeing it in the garden. Very good service.
Helpful Report
Posted 2 weeks ago
Thank you, we very much value our customer’s feedback. Regards, Customer Care Team
Posted 1 week ago
Very impressed with this company. Competitive prices, super speedy delivery for no extra charge(ordered on a Sunday and received the next day) and love my new wall lights .
Helpful Report
Posted 2 weeks ago
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team
Posted 2 weeks ago
Amazing company!!!
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Posted 2 weeks ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 2 weeks ago
Great quality lights and impeccable service, my lights arrived the day after I placed the order. Thank you
Helpful Report
Posted 3 weeks ago
Thank you, we look forward to you shopping with us again soon. Kind regards Customer Care Team
Posted 2 weeks ago
Good selection of outdoor lights. Order delivered vey quickly, using a reliable delivery service.
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Posted 3 weeks ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 3 weeks ago
Our products were ordered on line and were delivered within 24 hours.
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Posted 3 weeks ago
We are very grateful for your feedback Regards, Customer Care Team
Posted 3 weeks ago
Never used Lighting Direct before, and I'm pleased to say they are highly professional in how they deal with clients. Well done.
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Posted 3 weeks ago
We very much appreciate you getting in touch. Regards, Customer Care Team
Posted 3 weeks ago
Very speedy response and as promised same day despatch. Goods arrived safely the next morning
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Posted 3 weeks ago
Thank you so much for your lovely feedback Regards, Customer Care Team
Posted 3 weeks ago
Very easy to deal with. Competitively priced, well packaged and fast delivery.
Helpful Report
Posted 3 weeks ago
We are very grateful for your feedback Regards, Customer Care Team
Posted 3 weeks ago
Super fast delivery and amazing customer service. Highly recommended
Helpful Report
Posted 1 month ago
Thank you so much for your lovely feedback Regards, Customer Care Team
Posted 3 weeks ago
Great service and super fast delivery from Lighting Direct Highly recommended
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Posted 1 month ago
Thank you so much for your lovely feedback Regards, Customer Care Team
Posted 3 weeks ago
Every thing was very good delivered on time
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Posted 1 month ago
You are very welcome. Thank you Regards, Customer Care Team
Posted 3 weeks ago
Fantastic lamp, great quality, amazing service, very highly recommend! Plus incredible value, looks so much more expensive than it cost.
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Posted 1 month ago
Thank you for your very kind comments Regards, Customer Care Team
Posted 3 weeks ago
LD didn’t have enough stock of the light I wanted. Dean hunted me down several alternatives and I found one that was a great replacement. More importantly the light was in stock. LD exceeded my expectations.
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Posted 1 month ago
Thank you, we very much value our customer’s feedback. Regards, Customer Care Team
Posted 3 weeks ago
Product delivered quickly. Very pleased with the quality of the porch light. Good value for money. Would use Lighting Direct again.
Helpful Report
Posted 1 month ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 3 weeks ago
Lighting Direct is rated 4.7 based on 16,743 reviews