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Lighting Direct Reviews

4.7 Rating 16,752 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,752 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Easy to use website, found what I was looking for quickly, super fast delivery and really pleased with the products.
Helpful Report
Posted 1 week ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 1 week ago
Ordered & delivered within 3 days, the lights are great quality, not installed yet. Looking forward to getting them up
Helpful Report
Posted 1 week ago
Thank you for leaving us a 5-star review! We really appreciate it. Kind Regards Customer Service
Posted 1 week ago
Ordered Sunday morning, delivery in 24 hours,amazing
Helpful Report
Posted 1 week ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind Regards Customer Service
Posted 1 week ago
Super fast delivery& loving the 2 lamps-thanks!
Helpful Report
Posted 1 week ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 1 week ago
Exelent item and great price + delivery was superb any electrical items reqd i will be ordering from yourselves again. Thanks very much for the exelent service gareth. 🙂
Helpful Report
Posted 1 week ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 1 week ago
Good product as described , delivered promtly . All round good service
Helpful Report
Posted 2 weeks ago
Thank you, we very much value our customer’s feedback. Regards, Customer Care Team
Posted 2 weeks ago
Just switched them on tonight and look just as photos . Before buying them I asked for advice which I received a prompt reply and hence bought and received them the next day and were very easy to connect up. Great lights . Thank you.
Helpful Report
Posted 2 weeks ago
We are delighted you are so pleased with your purchase Regards, Customer Care Team
Posted 2 weeks ago
Order process was easy to navigate and I quickly found suitable lights for my garden. The communciation throughout was excellent and my loghts arrived in superb conditon via next day delivery as promised. A first class experience!
Helpful Report
Posted 2 weeks ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 2 weeks ago
Good website & good quality lights for my book shelves but I can’t work out how to dim them
Helpful Report
Posted 2 weeks ago
Please contact customerservice@lighting-direct.co.uk they will help you with regards to your fitting Regards, Customer Care Team
Posted 2 weeks ago
Fabulous company to buy from. Ist class products of a very high standard. My second purchase of these amazing garden lights. I get so many compliments. Highly recommend the company and quality products very well packaged and fast delivery.
Lighting Direct 5 star review on 29th March 2025
Helpful Report
Posted 3 weeks ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 3 weeks ago
Excellent quality. Certainly look more expensive than the cost. Lights the artwork perfectly
Helpful Report
Posted 3 weeks ago
We are delighted you are so pleased with your purchase Regards, Customer Care Team
Posted 3 weeks ago
Great fast service, lovely quality light fitting, a great company to stumble upon.
Helpful Report
Posted 3 weeks ago
Thank you, we very much value our customer’s feedback Regards, Customer Care Team
Posted 3 weeks ago
Bought 3 low voltage lights based on several previous purchases from yourselves. Unfortunately when they arrived (having been delivered a day late and to the wrong address) I found that these are totally incompatible with my existing system, the way they fix to the cable is completely different. This was not obvious from the website, as these look identical to one of the lights I already have from you. Therefore I cannot use them and irritatingly have had to pay to return them. Disappointed.
Helpful Report
Posted 1 month ago
Any customer who is not entirely happy with their purchase can return this under our 30 day return process, contact customerservice@lighting-direct.co.uk they will help you Regards, Customer Care Team
Posted 1 month ago
good selection, delivererd very quick. thank yuo
Helpful Report
Posted 1 month ago
Thank you for your very kind comments Regards, Customer Care Team
Posted 1 month ago
Ordered lampost and it arrived two days later. Very well packaged and am looking forward to seeing it in the garden. Very good service.
Helpful Report
Posted 1 month ago
Thank you, we very much value our customer’s feedback. Regards, Customer Care Team
Posted 1 month ago
Very impressed with this company. Competitive prices, super speedy delivery for no extra charge(ordered on a Sunday and received the next day) and love my new wall lights .
Helpful Report
Posted 1 month ago
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team
Posted 1 month ago
Amazing company!!!
Helpful Report
Posted 1 month ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 1 month ago
Great quality lights and impeccable service, my lights arrived the day after I placed the order. Thank you
Helpful Report
Posted 1 month ago
Thank you, we look forward to you shopping with us again soon. Kind regards Customer Care Team
Posted 1 month ago
Good selection of outdoor lights. Order delivered vey quickly, using a reliable delivery service.
Helpful Report
Posted 1 month ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 1 month ago
Our products were ordered on line and were delivered within 24 hours.
Helpful Report
Posted 1 month ago
We are very grateful for your feedback Regards, Customer Care Team
Posted 1 month ago
Lighting Direct is rated 4.7 based on 16,752 reviews