LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,852 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the package for my elderly mother. Ordering was very simple and friendly. And it arrived within 24 hours. The installation was quite easy. The first and subsequent fuction checks have all been quick and easy. Mum wears the button as a necklace all the time. I just hope that she will never have to use it, but if she does, I am confident about the service.”

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Posted 9 years ago

“There has been a couple of occasions when my father in law has pressed his alarm by mistake. I was very impressed by the quick reaction to the alarm.”

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Posted 9 years ago

“Excellent it was easy to set up and the people on the end of the phone were lovely. My mum had a fall and pressed the fob and we had a call straight away and were able to help her . I would recommend lifeline to anyone with an elderly relative on their own.”

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Posted 9 years ago

“I purchased this service for my Mother, as a sheltered housing Manager, we have the same in house service, and know how valuable it is to have this life line for vulnerable people. I have been more than pleased, although we have not had to call upon them for an emergency, I can confirm when we have pressed the pendant to test or Mum has done it accidentally the operator has answered very quickly”

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Posted 9 years ago

“The service was very prompt and efficient. I couldn't say how easy it is to install as my son, an electrician, put it in for me. The cord on my pendant has become rather grubby as I wear it day and night. I intend to get a chain instead. I think it would be a good idea if you were to offer a fine/light stainless steel chain as an optional extra.”

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Posted 9 years ago

“Quick delivery, no problems. We set up the unit and tested, it worked with no issues. Lifeline 24 is recommended!”

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Posted 9 years ago

“Good service, Hope your not needed”

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Posted 9 years ago

“Everything we have found with your system is excellent. Because I have arthritis I could not activate the emergency button, my husband contacted you and got a plastic "key" which enables me to operate button easily, 'tis very sensitive , possibly abit too sensitive. Perhaps it would be a good idea to show this plastic key on your website.. In summary, i am very very pleased with my Lifeline24.”

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Posted 9 years ago

“Very helpful people”

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Posted 9 years ago

“We haven't had lifeline very long, but already I feel very reassured that my wife has her pendant and the support staff to assist her if ever the need should arise.”

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Posted 9 years ago

“Product arrived quickly, was easy to set up and so far has been 100% reliable. Call staff are always very helpful although thankfully not had to use them in an emergency. would recommend Lifeline to any who needed the peace of mind the service gives.”

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Posted 9 years ago

“My equipment arrived well [n time, and as promised I found it easy to set up. The only problem I have found is the wrist strap being too loose and slipping round and caused a false alarm when I didn't realise it had moved and pressed by accident. Otherwise OK/”

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Posted 9 years ago

Hi Thomas. Thank you for your review! The wrist strap can actually be adjusted to suit whatever size you need it to be. If you open the clip, pull the band through to the correct size and then close the clip, this should make it the correct size for you. Please do let me know if I can help with anything else. - Olivia, The Lifeline Team.

Posted 9 years ago

“Always excellent service and response to emergencies. So reassuring that we have somewhere to rely on when needed.”

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Posted 9 years ago

“Everything seems fine although the 'boxes' could be a bit smaller”

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Posted 9 years ago

“Always there immediately when button is pressed, thankfully only by accident, but it is so comforting knowing there is someone there for dad. Thank you”

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Posted 9 years ago

“Very helpful and knowledgeable staff, quick delivery and easy to set up. Be aware that the alarm box has to be plugged on to the main phone line in socket though, which wasn't mentioned to me before delivery. I would recommend Lifeline 24 for peace of mind.”

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Posted 9 years ago

“Great idea just to give you confidence after falls illness or just to put your family mind at rest if they are worried about parents or grandparents.would make a lovely present”

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Posted 9 years ago

“I am pleased to say dad has not needed to use his alarm because of any problem or Emergency, however it gives both himself and family peace of mind whenever he is home alone!”

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Posted 9 years ago

“Fortunately I have not had to call on your service, but I have had nothing but courtesy when checking every month. The ladies who answer are very nice. Thankyou.”

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Posted 9 years ago

“The only thing I can say is that it does exactly what it says on the tin. have no complaints what so ever.”

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Posted 9 years ago

LifeConnect24 is rated 4.7 based on 7,852 reviews