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LifeConnect24 Reviews

4.7 Rating 7,869 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,869 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Very good service from a company that seems professional and does what it says it will do.
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Posted 6 years ago
I was impressed with the promptness of the delivery of lifeline and friends visited my aunt that afternoon and were able to set it up for her that day. They were very impressed when they heard the response on the line when they were setting the system up.
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Posted 6 years ago
Very good twice I have accidentally triggered the alarm button and the caller almost immediately answered it was very assuring and was so polite l can certainly recommend the service
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Posted 6 years ago
Its gìven me and my family peace of mind, being an elderly lady on my own.
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Posted 6 years ago
Excellent service. Easy to set up the unit. Simple device for my mother to wear. Great range to it.... 80 or more metres to far corners of property and yes, it works from there. A great peace of mind for me and friendly helpful voice when I've done the 'set-up tests'. Thank you!
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Posted 6 years ago
So far so good haven't had to use it as yet except to test it. One thing though could you please amend the spelling of surname which should be FLAXTON. You have it reading as Flaxston which is incorrect.
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Posted 6 years ago
Lifeline arrived as promised. Easy to set up...the problem was my end, trying to find a convenient place to site the base unit. Spoke to customer service, and various people during the setting up routine, very polite and helpful. Have not yet had the need to use it in an emergency capacity. N.B. DO CHECK IF YOU'RE VAT EXEMPT BEFORE YOU ORDER. I didn't think we were, but reading the info, it looks like we were exempt but didn't claim it.
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Posted 6 years ago
Highly recommend this company. Delivered on time, very easy to set up. Test call was answered instantly and as a family we are all now at ease knowing that mum has the support at the end of the line to live independently. Well done Lifeline 24.
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Posted 6 years ago
I phoned they posted and it arrived next day. What good a service. I live alone so installed it myself it was tested and now up and running. Very satisfied hope I don't have to use it.
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Posted 6 years ago
Speedy and helpful service and dealt immediately with the 2 problems we faced when installing. The measure if a company is the way in which it deals with after sale issues and you were brilliant at this. Thank you and very well done. Richard Jones.
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Posted 6 years ago
Very good delivery. Easy to install, quick connection for help
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Posted 6 years ago
Easy to order and set up, good value for money and staff lovely. Pendant waterproof so can wear in shower. Very happy
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Posted 6 years ago
The equipment was ordered by telephone and this experience was good and efficient. Equipment received as promised and has now been tested and is in use
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Posted 6 years ago
It gives me security and confidence to live alone.
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Posted 6 years ago
A neighbour set it up and found it very east to do. Excellent service delivered very quickly, my son found it easy to fill in the form online.
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Posted 6 years ago
Excellent service. Delivered when promised and seems very easy to use
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Posted 6 years ago
Product delivered within 2 days. Easy setup brilliant thank you
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Posted 6 years ago
very efficient service
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Posted 6 years ago
Purchased this for my mum 2 weeks ago, excellent customer service delivered next day as promised and easy to install, only problem is the online form which needs filling in before connecting everything up, it is a nightmare to fill in owing to the fact it doesn't save any information so if you need to gather any information not to hand you lose everything. Mum is very pleased with it and my family and I are happy knowing mum is now able to call for help if she ever needs it. Highly recommended thank you.
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Posted 6 years ago
Easy to order. Helpful staff. Next day delivery. Easy to set up . Straight through to operator once set up to test. 100% positive
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Posted 6 years ago
LifeConnect24 is rated 4.7 based on 7,869 reviews