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LifeConnect24 Reviews

4.7 Rating 7,844 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,844 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Have just set this up for my parents.. very simple to do and instructions very easy to follow.
Helpful Report
Posted 3 years ago
Very welcoming and friendly operators. Next day delivery of equipment which was easy to set up. Haven't needed emergency call-out yet but all contact with LifeLine24 staff so far has been easy and efficiently responded to.
Helpful Report
Posted 3 years ago
Dear Mrs Warner, Thank you for your kind feedback. I am very pleased to hear that our wonderful Alarm Response Centre has been very welcoming and friendly. Thank you for your use of the Lifeline24 Alarm. Please let us know if you ever need any assistance. Kind Regards, Rebecca
Posted 3 years ago
easy to set up..signal loud and clear. unit came next day..easy to order and set up
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Posted 3 years ago
So easy to set up although I'm glad my family did it for me. Ordered saturday and arrived Monday so now we all have peace of mind that I can get help 24hrs a day.
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Posted 3 years ago
Dear Mary, Thank you for getting in touch and for leaving us your kind review. I am pleased to hear that you found the setup easy and that the Alarm is now providing you all with peace of mind. Please do not hesitate to get in touch should you have any further feedback. Kind Regards, Rebecca
Posted 3 years ago
Brilliant service and fantastic product
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Posted 3 years ago
Ordered this for my mam so me and my sisters can be sure she is okay when we not there. It came the next day as promised and just tested it out. It is excellent service and equipment.
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Posted 3 years ago
Dear Olwen, Thank you for your kind review. I am pleased to hear of your experience with ordering your Mother's alarm. I hope it continues to provide you and your sisters with a sense of reassurance knowing it will always be easy for her to call for assistance. Should you ever have any further queries or feedback please do not hesitate to get in touch. Kind Regards, Rebecca
Posted 3 years ago
A very good company to be with ,
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Posted 3 years ago
Good customer service provided. Pleasant and efficient dealing with my order.
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Posted 3 years ago
Just what we needed, an excellent product that gives peace of mind to our whole family.
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Posted 3 years ago
Very good service over the phone brought 2 one for dad and one for mum . Only fault was asked for a wrist one for dad and got a knock one
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Posted 3 years ago
All up and running the service I received was outstanding my mum is very happy with the service thank you
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Posted 3 years ago
Yes we have received good service in the ordering and setting up process but it's far too early to comment on the post purchase service.
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Posted 3 years ago
Very good service set it all up in a matter of minutes works perfectly. Thank you life line 24 👍 Mr A pickford.
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Posted 3 years ago
Very pleased with the quick service . The instructions were quite clear and easy to follow.Thank you.
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Posted 3 years ago
The key box was received by post very quickly . I was pleased to find it had been packaged well in cardboard/paper -no plastic in sight. I recommend ordering from Lifeline 24.
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Posted 3 years ago
Very helpful with set up
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Posted 3 years ago
Tommy was very helpful and polite
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Posted 3 years ago
Excellent, peace of mind for my family and myself.
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Posted 3 years ago
Very happy with the telephone support and speed of response. Altogether a great experience and peace of mind, thanks for all the additional support regarding the completion of the new customer form.
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Posted 3 years ago
Great value for money arrived very quickly due to poor eyesight I struggled with the forms and setting up but my carer set it up very quickly
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Posted 3 years ago
LifeConnect24 is rated 4.7 based on 7,844 reviews