LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,835 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service - Really Really Good”

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Posted 5 months ago

“Really impressed with it, so easy to set up, took me 10 minutes, done the tests and worked great”

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Posted 5 months ago

“Phoned me and took AGES to say a single word. Damned annoying. then spoke rambling on and on and NOT listening when I asked him to repeat who / what the company was and he just kept talking over me and eventually hung up. DAMNED ANNOYING. The MOST annoying irresponsible and abusive call I have had all week and I get plenty of cold calls such as this and considering I am on the TPS, your company acts against the law and with damned rude staff. I AM FURIOUS AT THE MANNER YOUR STAFF CONDESCEND AND ABUSE.”

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Posted 5 months ago

Hello John, Thank you for your review and for sharing your feedback on this matter. However, I can confirm that our company does not call prospective clients without having been asked by them or a member of their family. As such, I would not imagine the call you received last week was made by ourselves and I cannot locate a record of such a call in our database. If you require any additional assistance, please feel free to contact us again. Best wishes, Ash

Posted 5 months ago

“Would be helpful for elderly and vulnerable if an installation service was provided on delivery .”

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Posted 5 months ago

“I found the company so easy to deal with and very efficient. Everyone was so knowledgeable and helpful which made the whole process easy from buying the alarm to setting it up. I spoke to Miles in customer services at 11am and by 11am the next day the alarm was setup and working. I would highly Lifeline 24”

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Posted 5 months ago

“The alarm arrived in under 24 hours and was quick and easy to install. My Mother set off the alarm accidentally the next day and the response from LifeConnect24 was immediate as promised.”

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Posted 5 months ago

“Replacement of machine was excellent”

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Posted 5 months ago

“Very helpful and informative.”

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Posted 5 months ago

“They provide excellent service”

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Posted 5 months ago

“Fast,efficient and very supportive service. Thank you.”

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Posted 5 months ago

“Exchanged my alarm unit that was playing up very quickly I hope the new one behaves itself. Staff very helpful.”

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Posted 5 months ago

“Ordered it, came next day, set up was easy.”

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Posted 5 months ago

Hello Sylvia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Was very helpful and my alarm came next day”

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Posted 5 months ago

Hello Amanda, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Lifeline 24 is an excellent service that brings me great peace of mind knowing I can summon help at the push of a button which is always around my neck. Their answering service is impeccable. On a couple of occasions the backup battery in my base station has failed and it is no hassle - their support service reassures that the machine will still work and a replacement is with me the very next morning - no hassle, no additional cost. I am very pleased to have LifeConnect 24 looking after me.”

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Posted 5 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Parcels received and sent was very easyas instructions were clear and concise.”

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Posted 5 months ago

Hello Kathleen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Very speedy response and with the help of my daughter the new alarm is now installed. I have returned the old alarm and hope that srrives safely”

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Posted 5 months ago

Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Amazing service. Very easy to install. Office staff very helpful and New the equipment very well. Thank you for a 5* service.”

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Posted 5 months ago

Hello Colin, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Yes I have received excellent service except when I was put through to your other department dealing with ordering a new alarm.”

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Posted 5 months ago

Hello Rosemary, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Had before, very good. Now having myself and still good”

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Posted 5 months ago

Hello Betty, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Not long had this installed and found the operators very polite and pleasant. My daughters wanted this installed as I had fallen in the shower and had to wait over an hour before someone came to my rescue. Good to know someone will get help to me more quickly in the future.”

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Posted 5 months ago

Hello Jacqueline, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

LifeConnect24 is rated 4.7 based on 7,835 reviews