LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,859 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy and helpful staff.”

Helpful Report

Posted 4 years ago

“Excellent service, reasonable price, reassuring to know someone there to help if needed.”

Helpful Report

Posted 4 years ago

“Easy set up and testing”

Helpful Report

Posted 4 years ago

“Self installation was quick and easy with the help of a very friendly voice on the other end of the line. I am not sure my father is totally comfortable as yet with the system, but it gives me, his daughter, peace of mind in this era of self-isolation for the over 70s.”

Helpful Report

Posted 4 years ago

“Excellent service, quick delivery and easy to install”

Helpful Report

Posted 4 years ago

“So far my mother and the family are impressed by the lifeline product and service. Setting up the device and testing was straightforward and my mother is very relieved to have this device and service to support her aim to remain independent for as long as possible. We all hope that everything continues along the highly positive trajectory.”

Helpful Report

Posted 4 years ago

“Very good helpful service”

Helpful Report

Posted 4 years ago

“So disappointing 1 set of equipment faulty, replacement set faulty. Call handler was not a bit interested and have now chased 3 times over the past month and still awaiting the refund”

Helpful Report

Posted 4 years ago

Dear Anne, Thank you for your feedback and for getting in touch today. I am very sorry to hear about your experience with our alarm equipment. This is certainly not the level of service we aim to provide. I have been able to investigate this further and I can see that you have been in contact with our customer service team. A full refund has been processed however, this is now with the bank and can take up to 10 working days to appear in your account. Again I would like to apologise for any inconvenience caused. Please do not hesitate to get in contact should you have any further feedback. Kind Regards, Lifeline24

Posted 4 years ago

“Lifeline service was extremely prompt and the ordering procedure easy. Setting the unit up was straightforward and the testing of the unit took less than 10 minutes. I would like to compliment Julie who took us through all the tests patiently and professionally. Thank you. This unit is going to provide a huge peace of mind to our family. Highly recommended.”

Helpful Report

Posted 4 years ago

“I have only just received my alarm and I have tested it today. Every thing so far has gone very smoothly”

Helpful Report

Posted 4 years ago

“Very quickly supplied and comprehensive advice given. Highly recommended.”

Helpful Report

Posted 4 years ago

“Made me feel safer.”

Helpful Report

Posted 4 years ago

“The service has been very quick and efficient to set up, the staff know exactly what they are doing. It has given myself and my family peace of mind, very impressed so far.....”

Helpful Report

Posted 4 years ago

“All installed safely and my mother was delighted that your team member who answered her test call spoke clearly and not too fast so she could understand what she was saying. The order arrived promptly the next day and my son installed it quickly. Your instructions were clear and easy to follow. She loves the wrist bracelet as it is so light she does not know she is wearing it. Thank you”

Helpful Report

Posted 4 years ago

“Arrived the very next day and really easy to set up”

Helpful Report

Posted 4 years ago

“Feeling safer knowing if I have a fall whilst alone I can call someone.”

Helpful Report

Posted 4 years ago

“Very satisfied and very Happy feel safe now”

Helpful Report

Posted 4 years ago

“We ordered it one day and received it the next! The website was very clear and easy to understand as to how it worked, how to set it up and the different price options. The fact it is water proof means my blind father don't take it off for the shower and lose it. It just stays on permanently.”

Helpful Report

Posted 4 years ago

“Alarm arrived the day after ordering, was easy to set up and testing of the alarm went without a hitch Would recommend”

Helpful Report

Posted 4 years ago

“Felling secure in my own home knowing that if I need help it will only be a press away!”

Helpful Report

Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,859 reviews