LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So disappointing 1 set of equipment faulty, replacement set faulty. Call handler was not a bit interested and have now chased 3 times over the past month and still awaiting the refund”

Helpful Report

Posted 4 years ago

Dear Anne, Thank you for your feedback and for getting in touch today. I am very sorry to hear about your experience with our alarm equipment. This is certainly not the level of service we aim to provide. I have been able to investigate this further and I can see that you have been in contact with our customer service team. A full refund has been processed however, this is now with the bank and can take up to 10 working days to appear in your account. Again I would like to apologise for any inconvenience caused. Please do not hesitate to get in contact should you have any further feedback. Kind Regards, Lifeline24

Posted 4 years ago

“Lifeline service was extremely prompt and the ordering procedure easy. Setting the unit up was straightforward and the testing of the unit took less than 10 minutes. I would like to compliment Julie who took us through all the tests patiently and professionally. Thank you. This unit is going to provide a huge peace of mind to our family. Highly recommended.”

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Posted 4 years ago

“I have only just received my alarm and I have tested it today. Every thing so far has gone very smoothly”

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Posted 4 years ago

“Very quickly supplied and comprehensive advice given. Highly recommended.”

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Posted 4 years ago

“Made me feel safer.”

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Posted 4 years ago

“The service has been very quick and efficient to set up, the staff know exactly what they are doing. It has given myself and my family peace of mind, very impressed so far.....”

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Posted 4 years ago

“All installed safely and my mother was delighted that your team member who answered her test call spoke clearly and not too fast so she could understand what she was saying. The order arrived promptly the next day and my son installed it quickly. Your instructions were clear and easy to follow. She loves the wrist bracelet as it is so light she does not know she is wearing it. Thank you”

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Posted 4 years ago

“Arrived the very next day and really easy to set up”

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Posted 4 years ago

“Feeling safer knowing if I have a fall whilst alone I can call someone.”

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Posted 4 years ago

“Very satisfied and very Happy feel safe now”

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Posted 4 years ago

“We ordered it one day and received it the next! The website was very clear and easy to understand as to how it worked, how to set it up and the different price options. The fact it is water proof means my blind father don't take it off for the shower and lose it. It just stays on permanently.”

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Posted 4 years ago

“Alarm arrived the day after ordering, was easy to set up and testing of the alarm went without a hitch Would recommend”

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Posted 4 years ago

“Felling secure in my own home knowing that if I need help it will only be a press away!”

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Posted 4 years ago

“Very helpful I'm answering all questions but the paper work was a bit much to deal with for my grandparents”

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Posted 4 years ago

“Ordered and arrived next day! Easy to set up and very helpful operators! Feel much safer and have peace of mind now that I am never alone.”

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Posted 4 years ago

“Excellent prompt service. Easy to install equipment deliver next day”

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Posted 4 years ago

“Great device, very easy to set up. Very simple instructions. Package included everything required. Calls to test the device are answered very promptly and the call handlers are very professional, they are friendly and they provide clear information. The device works a long distance from the phone socket - we tested it about 30 yards away and didn't experience any issues.”

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Posted 4 years ago

“Very easy to set up and install. Really impressed all round. Very reassuring and lovely staff to speak to.”

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Posted 4 years ago

“Very Helpfull”

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Posted 4 years ago

“Very easy to set up and helpful staff”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews