LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,846 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a bit early to write a review which has any meaning as I have only had your device for under a week and have not had the occasion to try it apart from the tests I carried which were successful. Apart from that,I find that the product seems of good quality and the delivery etc., was first class. R Ward”

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Posted 5 years ago

“Very helpful throughout the whole process.”

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Posted 5 years ago

“Very happy with the service and the customer services have been very helpful. The falls alarm arrived promptly the next day from ordering, very easy to set up. Lovely having peace of mind knowing my father in law is being monitored and help will be arranged if he needs it.”

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Posted 5 years ago

“Excellent service from all - from the initial conversations with the Call Centre when we set up the contract, to support from the Response Team when we tested the alarm and set it live. Thank you all”

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Posted 5 years ago

“Prompt, efficient and helpful.”

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Posted 5 years ago

“I received very good advice on the phone especially on whether I was eligible for VAT relief.”

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Posted 5 years ago

“I am absolutely delighted with my Lifeline24; The staff are fantastic - so helpful and patient with my stupidest queries. They seem to be so happy and really enjoy their job which makes everybody more relaxed and calm. I would thoroughly recommend that anyone needing such a support should have no hesitation in going to Lifeline 24. Well done.”

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Posted 5 years ago

“Very helpful staff easy to set up excellent service and peace of mind.”

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Posted 5 years ago

“Excellent Company. The set up was completely stress free and would highly recommend.”

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Posted 5 years ago

“The kit was very easy to install. When we tested it the alarm call was answered very promptly by a pleasant call operator. As Ethne lives on her own, albeit 5 minutes away, is very reassuring for both my husband’s mum and us that help is just a click away.”

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Posted 5 years ago

“I have recently purchased an alarm for my elderly mother. The customer service was great and having this alarm has given the family peace of mind. The kit and service is sensibly priced for all to access. Thank you. C.Moss”

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Posted 5 years ago

“Speedy delivery, easy to set up and test. Gives the user and his family peace of mind that he will be able to alert someone in an emergency. Very happy with our purchase.”

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Posted 5 years ago

“Fast and easy to set up. Call centre very friendly and helpful. Can recommend.”

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Posted 5 years ago

“Great customer service, good price, speedy delivery and easy to set up. What more could you ask for? Brings peace of mind to know help is at hand for my Mum if she falls again.”

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Posted 5 years ago

“Very easy to set up. Button is bigger than many lifelines which makes it much more user friendly when your hands are not so strong. Would definitely recommend. Feel much safer and more confident moving about the house on my own now.”

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Posted 5 years ago

“I helped my mother order the Lifeline 24 after she had a fall and didn't tell anyone. She had put it off before because ordering by post had seemed complicated. I ordered on line and the system arrived the next day. It's not made very clear, but to set up quickly you need to submit your emergency contact details at the same time as ordering. Otherwise you have to wait a further 24 for them to be registered. My mother unfortunately set the alarm off accidentally, but because she is hard of hearing she couldn't hear her phone or the intercom from where she was in her house. I would like to see an emergency button that vibrated or a light system that could alert the hard of hearing user. This way she could have cancelled the call. Luckily on this occasion my daughter was with her so no-one was called out. It is a very good system but could do with a couple of sensible tweaks.”

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Posted 5 years ago

“Faultless transaction from placement of order to getting the unit set up.”

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Posted 5 years ago

“I bought lifeline for my mum and she LOVES it. She’s not had to call out an emergency yet, but says it makes her feel more confident at home - as if someone’s looking out for her. She wears the bracelet which is unobtrusive. She wears it night and day. She feels comforted that help is only a call away.”

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Posted 5 years ago

“Giving me peace of mind”

LifeConnect24 5 star review on 17th August 2019

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Posted 5 years ago

“Polite helpful staff and peace of mind.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,846 reviews