LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, easy to set up and test. Gives the user and his family peace of mind that he will be able to alert someone in an emergency. Very happy with our purchase.”

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Posted 5 years ago

“Fast and easy to set up. Call centre very friendly and helpful. Can recommend.”

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Posted 5 years ago

“Great customer service, good price, speedy delivery and easy to set up. What more could you ask for? Brings peace of mind to know help is at hand for my Mum if she falls again.”

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Posted 5 years ago

“Very easy to set up. Button is bigger than many lifelines which makes it much more user friendly when your hands are not so strong. Would definitely recommend. Feel much safer and more confident moving about the house on my own now.”

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Posted 5 years ago

“I helped my mother order the Lifeline 24 after she had a fall and didn't tell anyone. She had put it off before because ordering by post had seemed complicated. I ordered on line and the system arrived the next day. It's not made very clear, but to set up quickly you need to submit your emergency contact details at the same time as ordering. Otherwise you have to wait a further 24 for them to be registered. My mother unfortunately set the alarm off accidentally, but because she is hard of hearing she couldn't hear her phone or the intercom from where she was in her house. I would like to see an emergency button that vibrated or a light system that could alert the hard of hearing user. This way she could have cancelled the call. Luckily on this occasion my daughter was with her so no-one was called out. It is a very good system but could do with a couple of sensible tweaks.”

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Posted 5 years ago

“Faultless transaction from placement of order to getting the unit set up.”

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Posted 5 years ago

“I bought lifeline for my mum and she LOVES it. She’s not had to call out an emergency yet, but says it makes her feel more confident at home - as if someone’s looking out for her. She wears the bracelet which is unobtrusive. She wears it night and day. She feels comforted that help is only a call away.”

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Posted 5 years ago

“Giving me peace of mind”

LifeConnect24 5 star review on 17th August 2019

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Posted 5 years ago

“Polite helpful staff and peace of mind.”

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Posted 5 years ago

“Fast, efficient delivery of package, which was key to my mum being able to return to her home. Set up relatively straight forward, although have my doubts about leaving this to 94 year old. Staff at the end of phone during setup helpful.”

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Posted 5 years ago

“I am very happy with how easy this has been to set up, for my father.”

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Posted 5 years ago

“Really easy to order and set up the system. This will give the family peace of mind.”

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Posted 5 years ago

“I am writing on behalf of my Mother who has had the lifeline set up for her. She has recently come out of hospital following a fall, during which time she was laying on the floor for over 16 hours unable to contact anyone. She was so pleased that the Lifeline 24 had been set up and having the knowledge that she wouldn't be in the same situation again. Whilst her confidence following the fall has been hit, this system has gone a long way to restore that damage.”

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Posted 5 years ago

“Really helpful staff. Lovely attitude shown by response team during set up test. Feel very reassured.”

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Posted 5 years ago

“Only recently installed but ... It seems easy to get people on the phone for queries. The equipment was received speedily the next day. Its is easy to setup and the tests went smoothly E.g. works in the garden just fine.”

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Posted 5 years ago

“Staff fantastic really helpful and calm my mother-in-law has peace of mind and her family now thank you very much lifeline 24 would definitely recommend this company two others”

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Posted 5 years ago

“This was so easy to order and install. The bracelet is discreet and lightweight giving piece of mind. The staff are friendly but professional. I would definitely recommend.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Had excellent service from the outset with Lifeline 24. Great communication with friendly helpful personnel at all stages. The product and set up was great and straight forward to do & use. I would recommend this to anybody that is wanting peace of mind with a reliable Lifeline service. Top Mark's all round. Thanks”

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Posted 5 years ago

“very prompt service and lovely staff........... well done”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews