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LifeConnect24 Reviews

4.7 Rating 7,861 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,861 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Speedy delivery, easy to set up and test. Gives the user and his family peace of mind that he will be able to alert someone in an emergency. Very happy with our purchase.
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Posted 5 years ago
Fast and easy to set up. Call centre very friendly and helpful. Can recommend.
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Posted 5 years ago
Great customer service, good price, speedy delivery and easy to set up. What more could you ask for? Brings peace of mind to know help is at hand for my Mum if she falls again.
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Posted 5 years ago
Very easy to set up. Button is bigger than many lifelines which makes it much more user friendly when your hands are not so strong. Would definitely recommend. Feel much safer and more confident moving about the house on my own now.
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Posted 5 years ago
I helped my mother order the Lifeline 24 after she had a fall and didn't tell anyone. She had put it off before because ordering by post had seemed complicated. I ordered on line and the system arrived the next day. It's not made very clear, but to set up quickly you need to submit your emergency contact details at the same time as ordering. Otherwise you have to wait a further 24 for them to be registered. My mother unfortunately set the alarm off accidentally, but because she is hard of hearing she couldn't hear her phone or the intercom from where she was in her house. I would like to see an emergency button that vibrated or a light system that could alert the hard of hearing user. This way she could have cancelled the call. Luckily on this occasion my daughter was with her so no-one was called out. It is a very good system but could do with a couple of sensible tweaks.
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Posted 5 years ago
Faultless transaction from placement of order to getting the unit set up.
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Posted 5 years ago
I bought lifeline for my mum and she LOVES it. She’s not had to call out an emergency yet, but says it makes her feel more confident at home - as if someone’s looking out for her. She wears the bracelet which is unobtrusive. She wears it night and day. She feels comforted that help is only a call away.
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Posted 5 years ago
Giving me peace of mind
LifeConnect24 5 star review on 17th August 2019
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Posted 5 years ago
Polite helpful staff and peace of mind.
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Posted 5 years ago
Fast, efficient delivery of package, which was key to my mum being able to return to her home. Set up relatively straight forward, although have my doubts about leaving this to 94 year old. Staff at the end of phone during setup helpful.
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Posted 5 years ago
I am very happy with how easy this has been to set up, for my father.
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Posted 5 years ago
Really easy to order and set up the system. This will give the family peace of mind.
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Posted 5 years ago
I am writing on behalf of my Mother who has had the lifeline set up for her. She has recently come out of hospital following a fall, during which time she was laying on the floor for over 16 hours unable to contact anyone. She was so pleased that the Lifeline 24 had been set up and having the knowledge that she wouldn't be in the same situation again. Whilst her confidence following the fall has been hit, this system has gone a long way to restore that damage.
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Posted 5 years ago
Really helpful staff. Lovely attitude shown by response team during set up test. Feel very reassured.
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Posted 5 years ago
Only recently installed but ... It seems easy to get people on the phone for queries. The equipment was received speedily the next day. Its is easy to setup and the tests went smoothly E.g. works in the garden just fine.
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Posted 5 years ago
Staff fantastic really helpful and calm my mother-in-law has peace of mind and her family now thank you very much lifeline 24 would definitely recommend this company two others
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Posted 5 years ago
This was so easy to order and install. The bracelet is discreet and lightweight giving piece of mind. The staff are friendly but professional. I would definitely recommend.
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Posted 5 years ago
Excellent customer service
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Posted 5 years ago
Had excellent service from the outset with Lifeline 24. Great communication with friendly helpful personnel at all stages. The product and set up was great and straight forward to do & use. I would recommend this to anybody that is wanting peace of mind with a reliable Lifeline service. Top Mark's all round. Thanks
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Posted 5 years ago
very prompt service and lovely staff........... well done
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Posted 5 years ago
LifeConnect24 is rated 4.7 based on 7,861 reviews