LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,849 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased this for my 83 year old Mum as she lives alone & has recently started falling/stumbling. My Mum is finding the product easy to use & was full of praise for the lady she recently spoke to when testing the product. For myself it has given me peace of mind & I am now sleeping better. I would recommend this product wholeheartedly.”

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Posted 6 years ago

“Very easy to deal with right from the start; very helpful and patient with me being a pleb setting up the key safe; good price; feel I made a good choice for my dad.”

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Posted 6 years ago

“Very impressed with next day delivery, helpfulness of Lifeline bods when I became confused during the installation process. Everything is working well.”

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Posted 6 years ago

“Very helpful when ordering and also when we changed the named person for Lifeline after such a short time.”

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Posted 6 years ago

“Nice easy to setup and very quick delivery and at a good cost”

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Posted 6 years ago

“I was very impressed with the efficiency of the service when I ordered my lifeline pendant. It arrived the next day and was easy to set up following the simple instructions. The service was very friendly when testing the new equipment and I found it a stress-free experience. Thank you.”

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Posted 6 years ago

“Your staff were very helpful in arranging my new alarm system. Thanks. Murray Cohen.”

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Posted 6 years ago

“Whole process was simple and very efficient. Alarm was delivered within 48 hours and installed without problem.”

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Posted 6 years ago

“Very simple and easy to install. Good service from HQ when I had queries. Unit fitted to the wall by telephone and key safe in porch. Now up and running but I hope I never have to use you! (This is the third time I have written this review. The others just vanished before I could finish them so you may make part completed reviews from me)”

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Posted 6 years ago

“Brilliant service. It was easy to choose from the website the product needed. It arrived within 2 days. Would definitely recommend.”

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Posted 6 years ago

“Had a few questions which Lifeline 24 answered. Very helpful and professional service.”

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Posted 6 years ago

“Very easy purchase process, quick and simple set up.”

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Posted 6 years ago

“Thank you for inviting comments. The ordering process was as advertised and working speedily as we expected. So from this point of view your corporate process worked well. At our end we do still face a challenge with our relative this was purchased for. Everything is plugged in and waiting to be established with phone numbers etc.”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“It was easy to set up and gives me the peace of mind to know that if I am alone at home I have available help.”

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Posted 6 years ago

“Great product quick efficient service great help from customer care 24 hour lifeline was easy to set up and easy to use. Would recommend this company”

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Posted 6 years ago

“Very easy to set up and go through, people on the end of the phone were clear and loud enough for my Mum who is hard of hearing to hear. Gives a massive peace of mind to us and the fact the wrist alarm can be worn in the shower is great. I went for this company mainly as the alarm button was red. My Mum has early dementia and I thought should she forget what it is for 'red' may help her think 'help'! Also she has very bad eyesight and again red is clearer to see!”

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Posted 6 years ago

“Thankfully have not needed to use this service yet but my friend who had recommended this company was promised £15 and i was also to be paid £15 That was 3 months ago and no sign of the money!!”

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Posted 6 years ago

“Excellent friendly service.”

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Posted 6 years ago

“Have told all my friends about your company as it is waterproof. most people take them off to shower or bath. Most dangerous time. Dont agree with your suggestion to wear on the wrist. If person has a stroke they will be unable to press button. Should only be worn around the neck. Had mine for years. Just bought one for my daughter, although not old, she lives on her own. Brilliant piece of equipment.”

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Posted 6 years ago

LifeConnect24 is rated 4.7 based on 7,849 reviews