LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,755 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and response time had it up and running in 24 hrs .”

Helpful Report

Posted 4 years ago

“Suddenly finding myself living on my own, I was not frightened but I did feel slightly wary about being alone in my property and especially during the night. I felt that I needed a lifeline to give me peace of mind knowing that I could always call for help in an emergency situation. I looked at several lifeline options and sought the advice of trusted friends. Together, we felt that Lifeline24 offered the best service and value for money, particularly the Lifetime Plan which I moved on to knowing that I will need my lifeline for evermore now. The ordering process was quick and easy and I had my lifeline next working day. Set up was easy too and the staff at Lifeline24 have been so friendly and helpful. From the day my lifeline arrived and was set up, I have felt so much happier and relaxed about being on my own in my bungalow day and night knowing that help is only a button press away. I would recommend Lifeline24 to anyone in need of a lifeline service.”

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Posted 4 years ago

“Excellent service, super fast delivery. Feel more settled knowing my mum has got help on hand if needed.”

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Posted 4 years ago

“Luckily we haven’t had to use Lifeline yet but the help we received when installing it was first class. There was a slight problem with mum's telephone line but that was soon sorted out and we are now up and running.”

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Posted 4 years ago

“Very easy to set up. The on line ordering and personal information clear to follow.”

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Posted 4 years ago

“The lifeline I ordered on-line for my mother arrived within 24 hours..... Excellent It was easy to set up and the help from the company to test the unit & pendant was fantastic. I would highly recommend Lifeline 24. Many thanks.”

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Posted 4 years ago

“As I have not had any reason to use it in anger I am not in a position to comment on it's efficiency. At least my family are confident about my safety for now.”

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Posted 4 years ago

“very good service, efficient, warm, easy to fit up, etc. I've actually written one review already for you!”

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Posted 4 years ago

“Easy to install and simple to use . Gives peace of mind and as such would throughly recommend service .”

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Posted 4 years ago

“Purchased as I'd recently had a fall. Very easy to set up, my daughter did it! Instructions written clearly and with pictures. Pendant not as heavy as expected but did expect battery to be covered. Unit very neat and easy to use. Not used it for real yet, thankfully!”

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Posted 4 years ago

Dear Customer, Thank you for your kind review. I would like to take this opportunity to reassure you that the back cover of the device you have is often mistaken for a battery as it is a round metal one, however it is securely fastened and waterproof to an IP67 rating. You can check by looking for the writing on the back of this metal cover. If you have any further queries please feel free to call us on 0800 999 0400.

Posted 4 years ago

“Very clear directions, very simple unit and connections, easy to connect up. Friendly voice at your HQ during the testing procedure, etc.”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“easy to use”

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Posted 4 years ago

“Feel so much more secure. Process relatively stress free.Everyone seemed to care. Happy. The key holder, admittedly was the cheapest, but I wish I’d bought more upmarket, the buttons are not positive enough, you’re not sure they have ‘registered’.”

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Posted 4 years ago

“Arrived the next day as promised-very easy to connect up.Ran thro'the tests including one from the bottom of my garden ok no problem.Feel relaxed and confident about the setup but will do checks from time to time”

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Posted 4 years ago

“Very helpful and easy to use”

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Posted 4 years ago

“After an initial blip with the equipment not working, which was replaced and enclosed with it confirmation that it had been tested prior to delivery, we are happy.”

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Posted 4 years ago

“This has been a very successful experience - so far. The Lifeline was easy to set up and all the tests were carried out without incident and the call handlers were sensitive and encouraging. Just having the Lifeline available for my elderly father has relieved so much pressure from me. We have not had to use it yet but I have no concerns about if and when we do.”

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Posted 4 years ago

“Helpful staff in the phone. Equipment dispatched quickly and set up really easy. Delighted so far!”

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Posted 4 years ago

“We bought the alarm for my mother and have been very pleased with the service; from ordering, quick delivery and setting up.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,755 reviews