LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,742 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m pleased we’ve got it for peace of mind and was impressed with the service and politeness of staff thank you”

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Posted 2 years ago

“Excellent service. Apparatus received next day. Easy to set up. Have already been asked about it and have given out your telephone no.”

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Posted 2 years ago

“The only thing I think is wrong is they should come and set it up for people . I now know you can send someone but I wasn’t told that until after I complained . Plus fir the cost people at paying you should at least put the dual phone connector in , another thing I had to go and buy .”

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Posted 2 years ago

“Very helpful team nothing is to much trouble watch arrived next day as promised easy to set up no issues. Would definitely recommend”

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Posted 2 years ago

“Easy to install, friendly staff both on initial enquiry and when testing the alarm.”

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Posted 2 years ago

“I cant fully review until there has been a need to use the fall alarm and seen what the service is like but equipment has been sent promptly and customer service is very good.”

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Posted 2 years ago

Dear Johnny, Thank you for getting in touch today and for leaving us your feedback. I’m sorry to hear that your experience with your Lifeline24 Equipment has not matched your expectations. I can confirm that I have reached out to you privately to arrange a resolution for this matter as quickly as possible. Thank you again for your time and for leaving us your feedback. I would like to apologise for any upset or inconvenience caused. Should you have any further comments or queries please feel free to get in touch on 0800 999 0400. Kind Regards Ash

Posted 2 years ago

“Everything was good except the link from the email didn't work. Sorted it out with a phone call”

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Posted 2 years ago

“Quick and efficient service from the start, next day delivery, easy to connect and set up. Whether it has to be used or not it is peace of mind.”

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Posted 2 years ago

“It works well for reassurance while my daughter works. Thank you”

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Posted 2 years ago

“It came the day after it was ordered. Easy to fit. Very pleased with everything.”

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Posted 2 years ago

“I found the setup very easy but find the wrist alarm a little big on my wrist. I have not used the unit as yet but it seems a very good unit.”

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Posted 2 years ago

“Absoluty petfect serviice. N0 complaintes.”

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Posted 2 years ago

“Friendly understanding people on the phone. Next day delivery. Excellent service.”

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Posted 2 years ago

“I feel so much safer now, especially living alone in a house with stairs.”

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Posted 2 years ago

“Arived.next.day..Well.packaged.and.product.well.made. Just.what.I.wanted.”

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Posted 2 years ago

“I am wearing the wrist type lifeline Alarm It fits well , we have tested it & seems good so far . Fortunately not had to use it as yet . Didn’t find it that easy to set up though , adviser helped us .”

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Posted 2 years ago

“Quick and efficient set up - giving a great feeling of confidence. Your operators were friendly and reassuring.”

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Posted 2 years ago

“We bought a lifeline for my Nan after she had a fall and was not found until the following day. This gives us peace of mind as she lives alone and although 93yrs old, wants to keep her independence. We know that should anything happen we will be contacted immediately.”

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Posted 2 years ago

“We would like to be able to give you a glowing review of your product, but at this point, we have had no practical experience with its effectiveness and hope we don't have to test it any time soon.”

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Posted 2 years ago

“Very helpful advisor on the phone. Arrived 2 days after ordering with easy set up instructions. Only problem is getting my Dad who has Dementia to keep it on!”

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Posted 2 years ago

LifeConnect24 is rated 4.7 based on 7,742 reviews