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LifeConnect24 Reviews

4.7 Rating 7,841 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,841 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Very helpful professional staff highly recommend
Helpful Report
Posted 2 years ago
Instant renew of box when not working. Message sent to one of contacts. Excellent help in setting it up. I could not have done this without your help.
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Posted 2 years ago
Very helpful, patient and empathetic staff. System easy to set up and gives real peace of mind
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Posted 2 years ago
Very quick and efficient service. Pleasant and knowlegeable staff.
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Posted 2 years ago
A really great service.
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Posted 2 years ago
Excellent
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Posted 2 years ago
Tested worked well. Service good.
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Posted 2 years ago
I am very happy that I've got LifeConnect24
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Posted 2 years ago
Dear Kirsty, Thank you for taking the time to leave your feedback on our Service today. I am glad to hear that you have had such a positive experience with your Lifeconnect24 Personal Alarm Service. I will be certain to share your word with our Staff. I hope you enjoy the rest of your day. Kind Regards, Cordelia
Posted 2 years ago
Very speedy replacement of unit with low battery
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Posted 2 years ago
Excellent service, extremely helpful with virgin cutting off my mother's land line at no notice due to the line porting over to the router
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Posted 2 years ago
Had to return our set when the battery got low. Rang LifeConnect24 one day and new set received next day. Brilliant service!
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Posted 2 years ago
We have recently had this installed for our Dad, he's only just started wearing the wristband but already its giving us peace of mind knowing someone is there quickly if needed.It artived promptly and was easy to install, set up was easy too. Very satisfied with it all.
Helpful Report
Posted 2 years ago
Good Afternoon, Thank you for taking the time to leave your feedback regarding our Personal Alarm Service. The intended goal of our Service is to provide peace of mind to all those who require it, and it is certainly pleasing to hear that this goal has been accomplished in your case. I will be certain to circulate your comments among our Staff. I hope you enjoy the rest of your day. Kind Regards, Fiora
Posted 2 years ago
It did say on the website, order within the next few hours for next day delivery, but although the order went through in time it didn't arrive next day but the day after. Apart from that, easy set up, very friendly team, tested & answered within seconds. Very please
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Posted 2 years ago
Been helpfull...but getting Mr West to ware the button at all times is difficult
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Posted 2 years ago
Great service throughout thankyou
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Posted 2 years ago
Dear Thomas, Thank you for taking the time to share your comments with us today. I am delighted to hear that you have had such a positive experience with our Lifeconnect24 Personal Alarm Service. I will be sure to share your words with our staff, who will appreciate hearing that their efforts have paid dividends in this instance. I hope you enjoy the rest of your day. Kind Regards, Fiora
Posted 2 years ago
I had only had my lifeline a few days when I had to use in the early hours of the morning. I cannot praise the prompt and efficient service enough it is so reassuring help us just a call away
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Posted 2 years ago
My previously alarm became faulty and was replaced very quickly and efficiently
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Posted 2 years ago
I am using a second wrist watch type of alarm because the first one kept going off for no reason. Now the less sensitive one sent to me as a replacement is just as bad, going off twice a day when I am sitting and not moving my hand. I will now have to apply to customer services for a third device to hopefully cure the problem.
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Posted 2 years ago
I am very pleased with the alarm and your staff I have tested it a couple of times and have had a quick response , once was by accident and your agent was very caring and made sure I was ok Thank you so much
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Posted 2 years ago
very quick and efficient
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Posted 2 years ago
LifeConnect24 is rated 4.7 based on 7,841 reviews