LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,847 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some salrs staff do not appear to know what they are doing. Poor set of instructions sent out with kit. Every time I Phone I have to correct the kit they have recorded. I wonder how less able customers manage. The help line - fantastic so far in trials”

Helpful Report

Posted 5 years ago

Dear Mr Cullen, Thank you for leaving a review, your feedback is greatly appreciated. I am glad to hear that you are pleased with our helpline, however am sorry to hear that you have found the instructions sent with the equipment to be poor. I have looked further into this matter and can advise you that since your initial order we have revised and improved our instructions. Our sales team have had extensive training and are now fully trained on all products we supply. If you have any queries or wish to discuss this further, please do not hesitate to contact us. Kind Regards Anny

Posted 5 years ago

“Quick reliable next day delivery.Very easy set up and very polite and helpful contacts.”

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Posted 5 years ago

“it gives me piece of mind”

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Posted 5 years ago

“It gives comfort in the fact there is always someone avaliable to assist my mother 24hrs a day”

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Posted 5 years ago

“The Lifeline team were very helpful whilst we were researching which system to buy. We finally decide to buy a fall detector which also has a manual push button. Lifeline despatched within hours and we were set up the next day after a number of conversations with the emergency call centre staff who were excellent”

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Posted 5 years ago

“The speed of the response and the efficienty and calm attitude of the staff”

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Posted 5 years ago

“Easy to set up and install.”

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Posted 5 years ago

“Very helpful and friendly answers all the questions that we asked was recommended by a customer who was with them as we were u sure who to go with since the council finished”

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Posted 5 years ago

“It will give me peace of mind to know that my husband will be able to alert us if there is a problem.”

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Posted 5 years ago

“Equipment arrived quickly, easy to set up, very friendly and helpful operators, made me feel at ease.”

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Posted 5 years ago

“Quick next day delivery, easy step by step set up.....”

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Posted 5 years ago

“it made me happy knowing i had support”

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Posted 5 years ago

“It was so easy to sign up for a Lifeline 24. Since I've been wearing the pendant it gives me peace of mind that even when I'm alone I have reassurance that I only have to press it and help will come when I need it. My family also feel much happier that I've now got someone I can call. I'm very pleased with how easy it was to order it and how quickly it came. Very satisfied with their service.”

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Posted 5 years ago

“Couldn't believe my order arrived the next day! Many thanks once again...”

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Posted 5 years ago

“The alarm arrived the day after I ordered, very impressed. It was incredibly easy to set up and completing the testing with the operator was very simple. The operators were incredibly helpful and kind. I would definitely recommend Lifeline 24 to anybody.”

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Posted 5 years ago

“I bought this for my mum and I now have peace of mind. Fantastic service all round.”

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Posted 5 years ago

“Could not fault the service from start to finish. Staff very friendly and helpful.”

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Posted 5 years ago

“I ordered this for my parents. The on line chat was amazingly helpful as I had no idea how it worked. And my numerous questions were answered quickly and comprehensively. The form took a while to fill in and required all of the addresses for all of the contacts and I’m not sure why that was required but apart from this the process was amazing.”

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Posted 5 years ago

“Extremely simple to organise, all equipment arrived the next day and was easy to install, also, one of the best laid out on-line forms to complete. Thank you.”

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Posted 5 years ago

“Very fast response and delivery of equipment”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,847 reviews