LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing seemed too much trouble and you were very courteous. Thanks Peter Dawson”

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Posted 5 years ago

“Most excellent service and support. Extremely pleasant assistance given when required. Very satisfied with the product.”

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Posted 5 years ago

“All working well and happy to know I have help when needed.”

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Posted 5 years ago

“Have just purchased a lifeline 24, Complete service quality in setting up, Was reluctant at first to have one but now I have it gives you independence back and safe in the knowledge there is someone who will always be there Day or night”

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Posted 5 years ago

“As I have only just registered my lifeline the only thing I can comment on is the good service I have received especially with help getting started. I hope I never have cause to use it but it has given me security knowing that it is there should something untoward happen.”

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Posted 5 years ago

“My husband has mobility issues and has had a couple of falls. I had become frightened to go out and leave him. I can now go out and know that if there are any problems, he just has to press the lifeline button, and the staff will either contact one of my nominated contacts or they will get in touch with the emergency services if needed. It has taken such a weight off of my shoulders and enables me to relax if I go out.”

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Posted 5 years ago

“I now feel happy staying in my own home with the knowledge that i can get assisstance if and when i may need to.”

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Posted 5 years ago

“Some salrs staff do not appear to know what they are doing. Poor set of instructions sent out with kit. Every time I Phone I have to correct the kit they have recorded. I wonder how less able customers manage. The help line - fantastic so far in trials”

Helpful Report

Posted 5 years ago

Dear Mr Cullen, Thank you for leaving a review, your feedback is greatly appreciated. I am glad to hear that you are pleased with our helpline, however am sorry to hear that you have found the instructions sent with the equipment to be poor. I have looked further into this matter and can advise you that since your initial order we have revised and improved our instructions. Our sales team have had extensive training and are now fully trained on all products we supply. If you have any queries or wish to discuss this further, please do not hesitate to contact us. Kind Regards Anny

Posted 5 years ago

“Quick reliable next day delivery.Very easy set up and very polite and helpful contacts.”

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Posted 5 years ago

“it gives me piece of mind”

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Posted 5 years ago

“It gives comfort in the fact there is always someone avaliable to assist my mother 24hrs a day”

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Posted 5 years ago

“The Lifeline team were very helpful whilst we were researching which system to buy. We finally decide to buy a fall detector which also has a manual push button. Lifeline despatched within hours and we were set up the next day after a number of conversations with the emergency call centre staff who were excellent”

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Posted 5 years ago

“The speed of the response and the efficienty and calm attitude of the staff”

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Posted 5 years ago

“Easy to set up and install.”

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Posted 5 years ago

“Very helpful and friendly answers all the questions that we asked was recommended by a customer who was with them as we were u sure who to go with since the council finished”

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Posted 5 years ago

“It will give me peace of mind to know that my husband will be able to alert us if there is a problem.”

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Posted 5 years ago

“Equipment arrived quickly, easy to set up, very friendly and helpful operators, made me feel at ease.”

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Posted 5 years ago

“Quick next day delivery, easy step by step set up.....”

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Posted 5 years ago

“it made me happy knowing i had support”

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Posted 5 years ago

“It was so easy to sign up for a Lifeline 24. Since I've been wearing the pendant it gives me peace of mind that even when I'm alone I have reassurance that I only have to press it and help will come when I need it. My family also feel much happier that I've now got someone I can call. I'm very pleased with how easy it was to order it and how quickly it came. Very satisfied with their service.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews