LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,833 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Very good set up. Friendly voices.”

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Posted 2 months ago

“Excelent service, pre-sales advice was helpful and comprehensive. Device was delivered and set-up within 48 hours. After-sales customer service is outstanding. Device easy to set-up and use. Highly recommended.”

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Posted 2 months ago

“The life connect system was very easy set up and use! I just hope my parents use it! Thank you”

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Posted 2 months ago

“Very pleased with the service! Just received a new unit and pendant when installing pendant did not recognise the lifeline phone number rang there help line and this was soon sorted.”

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Posted 2 months ago

“Extremely impressed with this service, from ordering through to delivery and setting up of equipment. Bought for my 89 year old father who has started to find some difficulty getting around his flat and has had a number of falls, but being stubborn insists on continuing to live his own life to the full in his wn familiar surroundings Set up of equipment was easy with clear instructions and helpful staff interaction during the testing stages. Although initial delays were encountered, which was a little disconcerting, but it was explained they were dealing with a large volume of calls, and were most apologetic. We added the fall detection service for peace of mind. Father rather likes that he gets a good morning check up every morning since installation, thus making sure that he is okay. I would reccomend installing a key safe thus allowing access to emergency services if the choosen listed contacts are uncontactable and it is necessary for emergency staff to gain access if necessary. Overall we are very satisfied.”

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Posted 2 months ago

“Great explanation of the service, very pleased.”

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Posted 2 months ago

“Ordered my mum’s Lifeline Wednesday afternoon, it arrived Thursday morning and was installed and tested on the Saturday. Very easy for my mum to use. Everyone we have dealt with have been great and very helpful. It has certainly given me peace of mind.”

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Posted 2 months ago

“Excellent service, rapid solving of problem, very helpful”

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Posted 2 months ago

“Am recently reconnected to a new box all seems to work well thankyou”

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Posted 2 months ago

“From the moment I phoned LifeConnect24 I have been very well looked after - from initial enquiries (Miles was incredibly helpful and friendly) to receiving goods and follow up queries. All round outstanding service. Simple and speedy. Top marks. ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 months ago

“Very swift dispatch of alarm. Professional and warm response team who were patient and reassuring with advice and procedures. Can highly recommend”

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Posted 2 months ago

“easy to purchase, easy set up as it was replacing like for like, set up calls answered quickly and politely, also not as expensive as the council lifeline it replaced.”

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Posted 2 months ago

“When I called for help with an alarm they were so helpful”

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Posted 2 months ago

“I enquired about a lifeline and spoke to Darren who was extremely helpful and explained things to me without being patronising as I am 87, The lifeline arrived next day as promised. I have already accidentally caught my pendant but the staff were very understanding and helpful.Thank you Darren very much.”

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Posted 2 months ago

“Very pleased with the product”

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Posted 2 months ago

“It's a very good equipment”

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Posted 2 months ago

“The alarm arrived the day after the order was placed. The setup was straightforward and the staff were extremely helpful when it came to testing. The alarm has not been in place long enough to comment on its efficacy.”

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Posted 2 months ago

“1 FEEL SAFE”

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Posted 2 months ago

“Very pleased with this company. Have been with them for over 3 years.”

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Posted 2 months ago

“Wonderful customer service. My 90 year old Dad's charger stopped working. I phoned on Sunday and a replacement was delivered 9.30 Tuesday morning.”

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Posted 2 months ago

LifeConnect24 is rated 4.7 based on 7,833 reviews