LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,842 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,842 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Triedthe Pendant but found it too sensitive so will now try the wrist. If this is similar will move the alarm with me when I go to strategic points here at home. Like Bathroom, Lounge, Bedroom etc. Not perfect but better than nothing! Thank You Peter Lucas”

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Posted 2 months ago

“I am not happy I can't hear when you call back if I am out of the room the monitor is in, so I will still have to carry my mobile phone with me so you don't disturb my key holders if there is no need. I was told by my friend who has one that she can hear hers up in her bedroom so she must have a better one than what I picked, I will see how it goes this year as I have paid for the year but might think of changing to what my friend has next year. I would think a lot of your customers are hard of hearing so the volume should be better than what it is”

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Posted 2 months ago

“Very helpful and informative would definitely recommend your services to other people”

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Posted 2 months ago

“Having lifeline is vrey reassuring thank you Lifeline”

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Posted 2 months ago

“New digital base unit arrived promptly,I had to wait a couple of days to get some help to connect it.Conducted a test call then another call from out in the garden, everything worked ok.”

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Posted 2 months ago

“The team were very helpful when testing the new alarm.”

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Posted 2 months ago

“Clear, concise and very efficient. Very happy with the product supplied, thank you for your help.”

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Posted 2 months ago

“Very good quality and excellent service thanks for your help and support nigel”

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Posted 2 months ago

“Very grateful for peace of mind with Lifeline. Thanks to everyone being there when we need them. It’s comforting knowing someone is at the end of that little button I wear around my neck.”

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Posted 2 months ago

“Great service, the sales team was friendly and helpful, and it was a very easy setup.”

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Posted 2 months ago

“I phoned with some queries and was answered by a very friendly and helpful gentleman who gave me a lot od useful information - and saved me the 20% VAT!”

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Posted 2 months ago

“Faulty equipment but more importantly upon the occasions I needed to talk to you the response times using both box and phone were far from satisfactory”

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Posted 2 months ago

“Exemplary service. Very responsive, helpful and pleasant to deal with.”

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Posted 2 months ago

“This was a replacement as I was so fed up with having so many false alarms. The replacement came promptly and Matilda talked me through putting it together. I had asked for the previous one to have the sensitivity lessoned. The replacement went off/false alarm less than 24 hours after being set up. When it went off falsely about 7 hours later I asked Customer Services to reduce the sensitivity of the new one!!! This was duly done, and so far so good. I decided to buy a personal alarm as I have now passed the age when my husband fell down the stairs & knocked himself out. Luckily I heard him. He has since died & I live alone. ( I could not write this below)”

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Posted 2 months ago

“Spoke to a very helpful person called Carey. Answered all my questions. Delivery was next day”

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Posted 2 months ago

“The earlier installation failed and the replacement was promptly provided. Good service.”

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Posted 2 months ago

“Got the address wrong and sent the equipment to the wrong address. This meant 1 she didn’t get the equipment and 2 the address was wrong should there be an emergency. They were very good about sending another out but it wasn’t in the promised timescale”

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Posted 2 months ago

“very good service”

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Posted 2 months ago

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Posted 2 months ago

“Great knowledgeable staff, friendly and helpful.”

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Posted 2 months ago

LifeConnect24 is rated 4.7 based on 7,842 reviews