LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,872 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently had a call from you guys and transferred over to through the internet was very easy to set up the box All was tested and very patient call operators very impressed with the level of service and the support they give”

LifeConnect24 5 star review on 26th November 2024

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Posted 4 months ago

“There was no ethernet cable in the box! Good job we had one!”

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Posted 4 months ago

“Delayed getting replacement so no lifeline for 3 plus days. Emailed but no response. Disappointing as so costly now.”

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Posted 4 months ago

“upgrade to digital went without any problems”

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Posted 4 months ago

“All satisfactory. Technical help excellent.”

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Posted 4 months ago

“i have always found them prompt to answer and easy to deal with.”

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Posted 4 months ago

“Very good service”

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Posted 4 months ago

“You were very quick to suggest a solution to the problem I was having with the new alarm watch strap. This has been resolved thanks for I advice given Was updating after transferred to full fibre no phone line”

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Posted 4 months ago

“Clear explanation by telephone. Installation instructions comprehensible”

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Posted 4 months ago

“Very helpful and lovely to speak to.”

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Posted 4 months ago

“Had Lifeline 24 installed several years ago and have been very happy with the whole system. As I live alone and now have several health conditions, with the possibility of needing emergency help, I want reassurance that I am able to get help even if I cannot get to the telephone. Lifeline 24 does this admirably!”

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Posted 4 months ago

“Great service, quick and easy set up”

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Posted 4 months ago

“Have no problems at all with the service and delivery was very prompt.”

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Posted 4 months ago

“Customer Service line is very slow to answer, between 10 and 15 minutes which is not acceptable”

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Posted 4 months ago

“Service very good gives you some security when you live on your own”

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Posted 4 months ago

“Excellent service from Lifeline 24! Friendly and efficient staff both on the sales team and the team answering personal alarm signal! New digital alarm installed easily and thoroughly checked with the Alarm answering team! Thank you for giving us peace of mind ! Would highly recommend!”

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Posted 4 months ago

“Very easy process from start to finish. Great customer service.”

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Posted 4 months ago

“quick. efficient and reliable,”

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Posted 5 months ago

“The first day my wrist alarm it went off 3 times ie false alarm so since then i carry it around the house as i am afraid of the alarm going off again.I place the alarm close to were i sit it worrys me how long i can keep this prceeder up.”

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Posted 5 months ago

“Smart easy box to set up call handlers very polite and helpfull”

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Posted 5 months ago

LifeConnect24 is rated 4.7 based on 7,872 reviews