LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,832 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exemplary service. Very responsive, helpful and pleasant to deal with.”

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Posted 1 month ago

“This was a replacement as I was so fed up with having so many false alarms. The replacement came promptly and Matilda talked me through putting it together. I had asked for the previous one to have the sensitivity lessoned. The replacement went off/false alarm less than 24 hours after being set up. When it went off falsely about 7 hours later I asked Customer Services to reduce the sensitivity of the new one!!! This was duly done, and so far so good. I decided to buy a personal alarm as I have now passed the age when my husband fell down the stairs & knocked himself out. Luckily I heard him. He has since died & I live alone. ( I could not write this below)”

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Posted 1 month ago

“Spoke to a very helpful person called Carey. Answered all my questions. Delivery was next day”

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Posted 1 month ago

“The earlier installation failed and the replacement was promptly provided. Good service.”

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Posted 1 month ago

“Got the address wrong and sent the equipment to the wrong address. This meant 1 she didn’t get the equipment and 2 the address was wrong should there be an emergency. They were very good about sending another out but it wasn’t in the promised timescale”

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Posted 1 month ago

“very good service”

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Posted 1 month ago

“I'm sharing my experience with the hope of helping others. After falling victim to a devastating crypto scam, I lost $150,000. Despite trying various companies, none were able to assist me. On Aug 20, 2024, I received a call from Anderson, claiming to help me recover unclaimed crypto transactions. However, clicking a link he sent led to another significant loss. Feeling helpless, I discovered ( dorisashley71 (@) gmail. Com.), which had excellent reviews. Desperate for a solution, I contacted them. To my surprise,Doris Ashley successfully recovered my stolen funds within days. If you've been scammed online, don't lose hope. Mrs. Doris Ashley can help, regardless of the platform. Reach out to them for assistance. Email dorisashley71 (@) gmail. Com. WhatsApp+1---(404)--721--56--08”

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Posted 1 month ago

“Great knowledgeable staff, friendly and helpful.”

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Posted 1 month ago

“Very fast delivery and excellent friendly people at the end of the line when setting up and testing”

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Posted 1 month ago

“Requires two people present for the initial testing and set up , apart from the person needing to use the alarm, especially if testing the maximum range . Alarm button is very sensitive on the wrist band version to depressions ( which is needed) so the wearer needs to have the mental capacity to be careful when moving around . Other than this , a very reactive service so far”

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Posted 1 month ago

“All very efficient and easy to set up”

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Posted 1 month ago

“I am 92 years' old and live on my own. I feel reassured that if I come to any harm then I can get help at the press of a button.”

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Posted 1 month ago

“Very good service from all of the team thank you”

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Posted 1 month ago

“Prompt response and delivery of my new machine. Polite and helpful staff.”

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Posted 1 month ago

“Very good product with excellent backup staff”

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Posted 1 month ago

“Up until today, i couldn’t fault any staff that have dealt with my mother or through me getting replacement strap for her wrist pendant. Today that changed. Paid for a full years cover in April 24. Mom been in hospital and still is since end of Sept 24. Made the decision when out of nursing home cover. I rang to get a refund of poss 5 months to find no refund policy unless before 30 days of set up. £300 plus paid , less than half used and money lost as no longer need the service or equipment. This year in hindsight i should’ve paid more but monthly. Really really let down and disappointed with it. Stopped direct debit immediately and will never recommend this company again. Sour taste in the end!!!! Fuming.”

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Posted 1 month ago

“Cheerful and helpful.”

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Posted 1 month ago

“After contacting Lifeline 24 about a low battery ,they promply sent me a replacem machine,many thanks ,well done”

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Posted 1 month ago

“Excellent information given over telephone, clear instructions for set up”

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Posted 1 month ago

“Up to the moment, everything has been good and it is in the future, should I require assistance, that I can really gauge your company's performance.”

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Posted 1 month ago

LifeConnect24 is rated 4.7 based on 7,832 reviews