LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,841 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Promt delivery, easy to set up. Gives peace of mind to me and my perants. Very helpful staff. Wrist strap a bit flimsy, don't think will last too long, will have to upgrade strap.”

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Posted 1 year ago

“Very clear”

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Posted 1 year ago

“Alarm box arrived next day. I fitted it in a few mins later . Very easy to use . Go on you know you want one , so get one”

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Posted 1 year ago

“Box turned up but was faulty company delivered a new one next day good service and easy to set up”

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Posted 1 year ago

“Equipment clearly not fit for purpose. Falls detector didn’t go off after a fall but is giving false alarms several times a week, all hours of day and night including when wearer is sleeping in a chair not moving. Abrasive and unhelpful billing staff.”

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Posted 1 year ago

Dear Nick, Thank you for taking the time to leave your feedback today. I am sorry to hear that you have had a negative experience with our Personal Alarm Service. We have been trying to get in touch to discuss the account and come to a resolution but have been unable to reach you at this time. As such, if you would like to discuss the matter in greater detail, please feel free to get in touch with us. You can do so by either dialling 0800 999 0400 or by emailing info@lifeconnect24.co.uk. Kind Regards, Cordelia

Posted 1 year ago

“Alarm machine arrived quickly. Easy to set up and now feel more confident when I am alone.”

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Posted 1 year ago

“Quick response to problem, new equipment supplied quickly, thanks Ray Bartley”

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Posted 1 year ago

“All works well, mum very happy. Such peace of mind. Definitely recommend.”

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Posted 1 year ago

“Excellent customer service. Very easy to set up ready for use which gives me peace of mind should I have a fall.”

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Posted 1 year ago

“I unknowingly knocked the wrist alarm and was contacted by one of your staff. Thank you. Very reassuring to know you are there if needed. Thank you. The alarm is a recent replacement for a faulty old style one. I DO NOT LIKE the much bigger, bulky alarms as they are much easier to accidently activate. In 1 week I have done this twice!!!! Bring backk the old type please! they were still very easy to activate.”

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Posted 1 year ago

“great service it was so easy”

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Posted 1 year ago

“Box was ordered and the forms were completed with no problems. Delivery was the following day and set up very quickly and easy to do. No issues or concerns so far. All seems to be working well.”

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Posted 1 year ago

“My mom had a fall and due to the life connect 24 it was a very speedy call to the emergency services where called and to our selves.”

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Posted 1 year ago

“The lifeline has given me peace of mind after a previous fall.”

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Posted 1 year ago

“It has given me and my wife peace of mind. The staff were very helpful when we tested and tried the system, and upto now we have not needed to use the alarm.”

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Posted 1 year ago

“Purchased for my 90 year old father. Online ordering very straightforward and equipment delivered the following morning. Online set up really straightforward. Clear instructions enabled an easy set up of the unit. Dad did the unit and pendant tests himself and was impressed that the lady who took the call knew who he was! I can’t imagine there is a better lifeline service available. Peace of mind for all!”

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Posted 1 year ago

“Great service and support”

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Posted 1 year ago

“Brought for mother-in-law who had recently had a fall. Thankfully not needed to use it yet. Advice and help over the phone was extremely good and very fast delivery. Testing of the device was easy and useful”

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Posted 1 year ago

“So far I am pleased with my new wrist band alarm. The service from lifeline 24 has been very good and setting up was also good.”

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Posted 1 year ago

“Quick delivery, excellent help as to where to locate the router. and sorting out the settings. All OK now.”

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Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,841 reviews