LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,748 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service thank you”

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Posted 3 years ago

“Very prompt and efficient service.Very helpful people.I feel really secure now I know if I fall I can get help.”

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Posted 3 years ago

“Excellent easy to install and set up.Lovely friendly staff answering the call.”

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Posted 3 years ago

“Quite easy to set up even for me .”

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Posted 3 years ago

“Ordered and delivered in less than twelve hours so very pleased. Oldest son set it up with no bother and then rang and went through all the tests with lovely people at the other end. All very clear and the pendant is so light I don't know I am wearing it.”

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Posted 3 years ago

“Very very prompt call. Also followed through until they knew I had made it to the hospital. Can’t thank everyone enough.”

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Posted 3 years ago

“There was an initial problem with Royal Mail and the delivery. Once received it was fairly easy to set up in the house. The form to fill in to set up details was a little daunting and it did take some time. The staff on the telephone were first class, always helpful and always kind. I do hope my partner doesn't need the service but it has taken a weight off my mind to know he is now much safer he is with the alarm system in place.”

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Posted 3 years ago

“Very helpfull”

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Posted 3 years ago

“Very easy to set up and test was excellent”

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Posted 3 years ago

“Great staff, very helpful, quick and easy set up and delivery. Stayed on line reassuring family member till I arrived. Great service”

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Posted 3 years ago

“I am very happy with the service I received from the phone call to the delivery”

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Posted 3 years ago

“you have sent me 2 chains i wanted 1wrist and 1 chain could you correct this please”

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Posted 3 years ago

“Very easy to order and the unit arrived very quickly. When we set up the system with the call centre everyone was very friendly and helpful.”

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Posted 3 years ago

“Brilliant customer service and good team”

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Posted 3 years ago

“Really great customer service. I ordered at 6pm on the Wednesday and alarm was delivered on the Thursday. I set it up for my Mum really easily and tested it. We luckily haven't had to use it in an emergency yet but really gives me peace of mind. I would highly recommend”

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Posted 3 years ago

“The service is excellent, everything is explained and easy to understand and staff are very cheerful and helpful. I have a lot more peace of mind having purchased this alarm.”

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Posted 3 years ago

Good Morning, Thank you for your kind review. I am so pleased to hear about your experience with our service. I will ensure to pass your feedback on to our friendly team. I hope the alarm continues to provide you with peace of mind. Should you have any further queries, please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Quick email response and delivery.”

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Posted 3 years ago

“Only tested it so far which worked well. Hope never to need it, a bit like insurance, so can’t comment on how it works in practice, but no reason to think it won’t do exactly what it claims.”

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Posted 3 years ago

Dear Jennifer, Thank you for your kind review. I am pleased to hear that you have had a positive experience with the setup and testing of your alarm unit. We hope you never need us, but I hope the alarm provides you with peace of mind knowing that you can always get help easily. Should you have any further feedback please do not hesitate to get in touch. Kind Regards, Rebecca

Posted 3 years ago

“Excellent service! I brought this for my mum to keep her safe.”

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Posted 3 years ago

“Very helpful if my aunt need help ,I am filling this in on behalf of my Gwenoline Scott.”

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Posted 3 years ago

LifeConnect24 is rated 4.7 based on 7,748 reviews