LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very helpful people on the phone and received my order within a day. Easy to install and get set up.”

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Posted 5 years ago

“Set up was easy and the staff were very helpful & friendly whilst purchasing & going through everything very clearly. Would definitely recommend”

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Posted 5 years ago

“peace of mind”

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Posted 5 years ago

“Everything went very smoothly and efficiently, the box was very easy to install and the test process is thorough. It's impressive how far away the alarm works from the base unit.”

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Posted 5 years ago

“Knowing someone will come in an emergency, as I live alone.”

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Posted 5 years ago

“My daughter was very concerned about me not having an Alarm. To stop her worrying I looked up Lifeline 24 and finally agreed to have one. I now have peace of mind, and realise she was right.”

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Posted 5 years ago

“The service is excellent and the equipment was delivered the following day as promised. No complaints there, and a great peace of mind for me and my 98 year old mother. Not happy though with the key safe I was sold for £19 pounds. Very poor quality and can buy it on Amazon for £9. I bought a much better key safe on Amazon reduced from £30 down to £14. Looks very smart and easier to use. Would like lifeline to refund the £19 to my Mum.”

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Posted 5 years ago

Dear Eileen, Thank you for your feedback. I am pleased to hear that you have had an excellent experience with our service. I am sorry to hear you are unhappy with the Key Safe you have received. Please do not hesitate to get in contact with our customer service team to arrange the return and refund. In the meantime, please feel free to get in touch should you have any further queries or concerns. Kind Regards, Lifeline24

Posted 5 years ago

“Purchased for my mum, really easy to install, mum found easy to test and use. The call centre were lovely so gave mum peace of mind and the feeling of not being alone if she fell and couldn’t get up.”

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Posted 5 years ago

“Fantastic and immediate service. Fitting and setting up really easy.”

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Posted 5 years ago

“Having phoned and orderd this product and deliverd next day ,we have all got peace of mind when my dad is on his own and only a phone call away.”

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Posted 5 years ago

“An excellent peace of mind. Well worth the small amount it costs to know if anything happens you can summon help at the touch of a button.”

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Posted 5 years ago

“Super speedy delivery which I was able to track. Fast set-up with absolutely no glitches or hiccups. Very helpful and friendly people in the call centre. Would definitely recommend!”

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Posted 5 years ago

“Lifeline24 has given my Mum great peace of mind and has reassured me living in France that she is safe in the even of a fall at home. Thanks Lifeline24.”

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Posted 5 years ago

“I purchased the Lifeline24 on 31/12/19 and have been very happy with the quality of the equipment and it’s ease of use. I was impressed by the service given on the telephone by Lifeline. The key safe is now in a convenient external location on my mother’s house where the keys are stored. The test my brother did to your telephone line was impressively answered with my mother’s name in a greeting. The alarm itself is round my mother’s neck at all times and gives us brothers piece of mind that if my elderly mother fell then she could press it for Assistance. All round we are very happy with the product which was required after my father passed away in December - thank you.”

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Posted 5 years ago

“It is very reassuring to know that we can call for help should be need it.”

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Posted 5 years ago

“Very pleased with the excellent service. Can’t find anything to complain about. Ladies on telephone nice and friendly calling me by my Christian name. Glad to say I haven’t need their help so far, just got for peace of mind of my family after falling down some stairs and breaking arm.”

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Posted 5 years ago

“Seems very good so far. The help was excellent with setting it up.”

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Posted 5 years ago

“Just set up lifeline. Very pleasant lady answered doing the set up test.”

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Posted 5 years ago

“Very easy to order and arrived next day. Set up was simple and it works in the whole flat.”

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Posted 5 years ago

“The equipment is invaluable in maintaining my independence at the same time providing reassurance to my relatives.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews