LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased this for my mother who began falling over quite frequently. Arrived quickly, easy to set up and test. Hoping it won't be needed but gives her some peace mind. Also bought a key safe at the same time so emergency services can get access if we are away. Felt this was a very affordable safeguard.”

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Posted 5 years ago

“It was very easy to set up and the operators were very helpful and friendly when I was setting up the tests. The pendant is very easy to wear, and gives me and my family peace of mind that help will be there should I ever need it.”

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Posted 5 years ago

“Unit arrived the next day and was easy to set up. The people who answered the unit on set up were all friendly and helpful. Really good value - another alarm supplier had tried to frighten my mum into spending over £1000 a year so I cannot thank Lifeline enough for their service.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Excellent service from start to finish. The set up was flawless and the peace of mind offered by Lifeline is priceless.”

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Posted 5 years ago

“Thankyou, it was easy to establish, even the connection outside, near the house. I shall try to give you a third contact number from a neighbour. Margot Newby.”

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Posted 5 years ago

“Placed order Tuesday 19th to be delivered to my work address, it was delivered to my home address. Called them on the Wednesday to arrange the delivery to be to my work address again, attempted delivery at my home address. Still not received and now can't get through again. My mum is still at risk so will have to find another device which will hopefully arrive. Shocking service.”

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Posted 5 years ago

Dear Sally, Thank you for your feedback. I am very sorry to hear about your experience with the delivery of your alarm. This is definitely not the service we aim to provide. Your complaint has been reviewed by our management team and will be followed up to ensure this does not happen again. I can see that you have spoken with our customer service team who have arranged for a replacement alarm to be sent out to the correct address. They have also provided a refund of our set-up fee to apologise for the inconvenience caused. Again I would like to apologise for any upset this has caused. Please do not hesitate to get in contact should you have any further queries. Kind Regards, Lifeline24

Posted 5 years ago

“Very helpful prior to ordering - yet to set up as currently away with family.”

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Posted 5 years ago

“The peace of mind this little red button has given me already, and indeed the peace of mind to my family to priceless beyond words. It was so easy to set up and the voices on the other end so friendly. I can be home alone on the knowledge that help is an my wrist.”

LifeConnect24 5 star review on 21st November 2019

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Posted 5 years ago

“Easy to install and use.”

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Posted 5 years ago

“The lifeline arrived very promptly. Once it was set up and tested, the staff were very effecient and helpful. Feel happy in the knowledge that my father is in safe hands if there is ever an emergency or false alarm.”

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Posted 5 years ago

“It gives peace of mind to me and my family, knowing help is at my fingertips when home/in the garden.”

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Posted 5 years ago

“Easy to order & set up when recieved”

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Posted 5 years ago

“Having suffered a recent fall at home, my mother was feeling very insecure and nervous about being alone in the house. She now feels much more confident and we have peace of mind that should the same thing happen, she will receive immediate support.”

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Posted 5 years ago

“i feel save having someone on call when I need them 24 -7”

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Posted 5 years ago

“Its easy to set up just follow the steps you dont have to wait for a call its a great to think someone is at hand to help anytime thank you.”

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Posted 5 years ago

“Excellent service and very easy to install . My mother has dementia and at risk of falling”

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Posted 5 years ago

“Everything went smoothly. Good service and reasonable price. Only slight downside for me was the lengthy forms to fill in, but I suppose it's important.”

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Posted 5 years ago

“I knew nothing of this product but fortunately my son in law is well in to this kind of thing and set it up perfectly”

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Posted 5 years ago

“Easily set up & prompt& courteous response from operator during the process- I now have the confidence to remain in my own home after the recent death of my wife.Thank you”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews