LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,755 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You need to talk more clearly and slowly please, we are not all eager eighteen any more ....unfortunately”

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Posted 4 years ago

“This is a perfect system and gives peace of mind to the end user and family of my 94 year old father in law. The user had an issue that he chose a wrist alarm but after receiving it he wished he had selected a pendant alarm. One phone call later, the issue was resolved without hesitation. A new pendant alarm arrived, was linked to him through a phone call, the original wrist alarm returned. We couldn't ask for any better service. We would all thoroughly recommend Lifeline24.”

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Posted 4 years ago

“Easy set up helpful staff”

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Posted 4 years ago

“As I have only had it for a few days and not yet had to use it it is too early to say. Set up was easy and the instructions good.”

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Posted 4 years ago

“Very prompt delivery. Very easy to install with great support instructions and phone support while testing. Very impressed.”

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Posted 4 years ago

“Very easy to set up, with help and support from the lifeline team. So far very impressed.”

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Posted 4 years ago

“Information excellent delivery time excellent what more is there to say”

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Posted 4 years ago

“The ordering was simple and the unit arrived next day as promised”

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Posted 4 years ago

“Very efficient service and easy set up procedures. Hopefully we will not need to use it.”

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Posted 4 years ago

“Very quick delivery and easy to install.”

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Posted 4 years ago

“I set the fall alarm up for my father and found the process very easy and the operatives very helpful”

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Posted 4 years ago

“The staff who helped me and my father set up the system were fantastic, really helpful and patient. Thank you.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Very efficient service from ordering through to fully installed and tested within 24hrs.”

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Posted 4 years ago

“Excellent service from the start, so helpful, knowledgeable and answered all my questions. The lady we dealt with was Bee, she really put my mind at rest. Excellent price compared to others. Online form really simple to complete. I'm confident my mum has a really good system in place.”

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Posted 4 years ago

“Excellent service from point of order to receiving unit. Very straight forward installation. My mother is delighted with this product and it gives us all piece of mind. Would thoroughly recommend.”

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Posted 4 years ago

“Excellent service, all the people you speak to are really helpful and guide you through the process. It has given me and my family peace of mind that my Nan is supported when in her home and can use the button if needed.”

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Posted 4 years ago

“Unfortunately at a time when we needed to be alerted to a fall my Mother-in-Law had following a stroke the alarm did not go off, which meant she was lying on the floor for over 17 hours. Cancelling the policy hasn’t worked either as 3 months after her death the money has been deducted from my account.”

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Posted 4 years ago

Dear Louise, Thank you for your review. On behalf of myself and everyone here at Lifeline24, I am so sorry to hear of your loss. We have launched an investigation and would ask for your patience while we gather details, our Customer Service Team has contacted you regarding this. Generally speaking we cannot cancel an account until we receive any rented alarm equipment back. If you have any further queries please feel free to contact us on 0800 999 0400. Lifeline24

Posted 4 years ago

“Very easy to set up and to run all the tests. Helpful and friendly staff at the other end of the line. I feel very reassured that mum will be able to manage the alarm should she need it. I hope she doesn't!”

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Posted 4 years ago

“really quick delivery and so easy to set up. Thank you”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,755 reviews