LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,868 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff have been very friendly and most helpful but we are not up and running as yet.”

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Posted 6 years ago

“Puts mind at ease”

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Posted 6 years ago

“Now that we have purchased the alarm for my dad we have all got peace of mind as there are 5 of us keeping an eye on dad we now know that if dad should fall again we will be contacted rather than worry all the time is dad ok. The ordering of the system was so easy, installing it could not have been more simple and the operator on the other end was so helpful when we did all the alarm checks especcialy the check for out side the house where dad usually falls.”

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Posted 6 years ago

“Prompt delivery and very easy to set up. When testing the staff were very helpful.”

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Posted 6 years ago

“Unit arrived promptly. Easy to set up and when tested staff very helpful.”

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Posted 6 years ago

“All delivered as promised, however no instructions in package how to set up so had to use internet via phone as elderly relative has no internet access. On testing all worked ok, again however little disappointed at speed of call centre in answering, over 3 minutes, i accepted response within 30 secs as per old system and company.”

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Posted 6 years ago

Dear Miss Sharratt, Thank you for taking the time to leave us a review. I am sorry to hear about the speed of your first test call being slower than usual. I would like to reassure you that this does not reflect the level of service that we aim to provide, nor is it a usual occurrence. As such, I will be looking into this further for you. I would also like to apologise that there was not a copy of our step-by-step installation guide in the box with your new alarm system. This is something that should be sent out with all new orders. If you would like a copy of this for future reference, I would be more than happy to get this posted out to you. Thank you again for leaving us a review, and please accept my apologies again for the experience that you have had so far. If there is anything else that we can help you with at all, please don't hesitate to get in touch with our customer service team on 0800 999 0400. Kind regards, Anna Lifeline24 Team

Posted 6 years ago

“Easy to set up and use. Compact box and alarm button”

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Posted 6 years ago

“Very easy to set up and get started. The delivery was very quick and within 5 days we were up.and running...”

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Posted 6 years ago

“The ordering process was very straightforward and I didn't have any difficulties even though I am not very computer savvy. I think that the peace of mind is for my relations and friends who worry a little that I am on my own most of the time and that anything could happen. Thank you again for your care and attention to details. Dennis Stubbs”

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Posted 6 years ago

“Very quick delivery and very easy to set up. Pleased with the product and service.”

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Posted 6 years ago

“Just recently purchased this for my mother, seems to be really good and easy to set up.The service received seems to be good so far.”

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Posted 6 years ago

“A really prompt efficient service. I placed my order online late afternoon and it was delivered the following morning. Very easy to set up for my Mum and we both have peace of mind that she can get help straight away should she need it.”

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Posted 6 years ago

“Have peace of mind when I'm at work to know my dad is in good hands!! Thanks lifeline.”

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Posted 6 years ago

“already done this around Jan 15. Please confirm received by sending me an email”

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Posted 6 years ago

“I organised the Lifeline24 on behalf of my Mum. I found the process straightforward, clear and simple to complete on line. The equipment arrived the next day, was easy to set up and test. The Lifeline has given myself and my brother peace of mind as we both live a two hour drive away from her.”

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Posted 6 years ago

“The order process was straight forwardand delivery was next day . From taking it out of the box I had installed and completed the two succesful test calls in about 20 minutes. I am perfectly happy with the whole process and service and I think my father is now very happy to have it in place .He lives in a house only 20 m from my house but if he had a problem without this system I would not know .”

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Posted 6 years ago

“Very efficient service by the staff at Lifeline. I feel safer now i that I know there is someone to help me if I press the Lifeline button .”

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Posted 6 years ago

“Bought this for my mother-in-law, she feels a lot safer now, was delivered very quickly, easy to set up”

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Posted 6 years ago

“Yes the life line arrived as promised the following day.On tesing it there was immediate responce, very impressive, would love to know how you knew it was me, Fortunately I haven't had to use in an emegency, but just having it ,gives great peace of mind. I have told my friends about it too.Than you C Holland”

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Posted 6 years ago

“Staff were very helpfull, and it was a very fast delivery. Also it was very easy to set up to get started.”

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Posted 6 years ago

LifeConnect24 is rated 4.7 based on 7,868 reviews