LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,859 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with all the info and how quick and easy it was to set up, it was all exceptional, and brings peace of mind BUT it has now caused another problem as the phone can now not be heard by my aunt. If friends or family call, she is not aware, although her hearing is very good. Sharing the phone line has significantly reduced the volume of the phone ring and we now have to try and sort something to make the bell louder.”

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Posted 5 years ago

“The alarm was incredibly easy to set up and the call back was efficient and effective. I was impressed with how clear the instructions were too. I would definitely recommend.”

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Posted 5 years ago

“I am very pleased to have my Lifeline Alarm. It is giving me peace of mind especially when I am able to potter in my garden. Thank you all very much for your prompt attention and help in setting it up. Drina Gren”

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Posted 5 years ago

“My father hasn't had cause to use it yet but it has inspired confidence and relief to know that help would be forthcoming if needed. As a family we're glad Dad is protected. Thank you.”

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Posted 5 years ago

“I have needed help once since I’ve had Lifeline and was impressed with how everything was handled. Efficient, kind, calm and understanding. Even called back to make sure ambulance had arrived and to check I was ok. It has given me confidence to know help is there if/when I need it. Fantastic people. Thank you”

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Posted 5 years ago

“Easy to install once the new mains plug arrived. My telephone connection and power plug are quite close together so I have quite a lot of cable floating around. Could do with some approved cable shorteners in the kit. I have not carried out the garden test yet, but I wii do in the near future.”

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Posted 5 years ago

“Helpful people at all stages of order, prompt next day delivery and support on the phone to advise with setting up and checking everything was working correctly.”

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Posted 5 years ago

“My mother feels a lot safer as I cannot always be in attendance”

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Posted 5 years ago

“Easily installed ,pendant comfortable to wear.Glad I have the device , but hope I don't have to use it!B.E. Hodson.”

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Posted 5 years ago

“The process was straightforward, the staff very friendly...”

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Posted 5 years ago

“The system is exactly what I expected however ordered an additional pendant which didn’t turn up so had to wait additional 2 days. When pendant arrived it didn’t work, this then had to be paired with the main unit. I wouldn’t have been able to do this without my family help can’t imagine what I would have done without help.”

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Posted 5 years ago

“I ordered this for my mother in law but have cancelled it as it does not have a facility for someone to go out to assist her if she falls which is very disappointing. Just a middle man to phone us if we were needed. Have now gone to an alternative provider who does that. Can’t see the point of this product”

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Posted 5 years ago

Dear Customer, I am sorry to hear that our service proved to not be suitable for you and your Mother-in-law. At Lifeline we have thousands of customers across the UK who are happy with the lifesaving service we provide; it seems it was a different type of service you required. If there is anything we can assist you with please do not hesitate to get in touch on 0800 999 0400. Kind Regards, Lifeline24.

Posted 5 years ago

“System is very easy to use and staff were very helpful and patient as my family set up the system for me. We feel very re-assured and have full confidence Lifeline 24 will give me the support I would need in any situation.”

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Posted 5 years ago

“I feel safer”

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Posted 5 years ago

“OK so far”

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Posted 5 years ago

“Package arrived next day and set up easy, so far so good.”

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Posted 5 years ago

“Nothing seemed to be a trouble for the people who contacted us. Especially so when we called in error.”

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Posted 5 years ago

“Excellent and fast service both on the phone and through the post. Easy to install. Feel reassured mum will be helped if ever needed. Great price too.”

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Posted 5 years ago

“Excellent quality device simple to install & set up - peace of mind”

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Posted 5 years ago

“Very professional and friendly staff really helpful and spent time to explain all the details of the alarm how it worked and the various plans available alarm arrived as promised next day set up very easy my dad feels a lot more safe in the knowledge that there will be someone there to help him thank you would definitely recommend”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,859 reviews