LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,859 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased the alarm for my mother-in-law as she lives on her own in a remote area. The set up was easy and the representatives at Lifeline couldn't have been more helpful. Highly recommended. PS My Dad already has one and has used it several times.”

Helpful Report

Posted 5 years ago

“Advisers were very helpful when I started to use the call button. I feel more secure now.”

Helpful Report

Posted 5 years ago

“After having a scare at home to relieve pressure on my family I ordered a Lifeline24. I couldn’t believe it when it was delivered the next day. Setting up was super fast, my family are now secure in the knowledge that if anything happens at home to me I have the security of someone being on the end of a button.”

Helpful Report

Posted 5 years ago

“The set up is easy as anything the only downside which I didn’t know is that you need your telephone line to be open and be able to make outbound call and unfortunately I had to return the item as I was in the contract that outbound calls can only be made over the weekend and my network provider was not budging to change my package”

Helpful Report

Posted 5 years ago

“Two weeks ago my husband had a stroke and activated his alarm. I was driving when the call was made and couldn't respond. The Lifeline Operator called the ambulance service and communicated the key code, all exactly as advertised. I'm delighted at how smoothly and efficiently everyone worked together and was able to get him the help he needed very quickly.”

Helpful Report

Posted 5 years ago

“Quick and easy ordering and installation process . The call centre reps are very nice and very helpful. It give myself and my wife peace of mind knowing they have their alarm”

Helpful Report

Posted 5 years ago

“excellent service”

Helpful Report

Posted 5 years ago

“I was a little worried about having to set it up myself, but it was really simple and very well explained in the instructions. All the different members of staff I spoke to from the original purchase to all the different tests you need to run we’re all so very helpful. I am really pleased that I chose Lifeline.”

Helpful Report

Posted 5 years ago

“Lifeline gives my Mother comfort that at a touch of a button someone is at hand to assist or help in an emergency.”

Helpful Report

Posted 5 years ago

“Gives me peace of mind for the times my 89 year old mum is on her own.”

Helpful Report

Posted 5 years ago

“From buying to delivery everything was seamless easy to set up piece of mind now for my mother and mother in law.”

Helpful Report

Posted 5 years ago

“Easy to install, very friendly helpful staff.”

Helpful Report

Posted 5 years ago

“I order a fall detector for my elderly parents, it was received promptly and easy to setup. I have been very impressed with the service whenever the fall detector has been activated. Fully recommend this product and this wonderful company.”

Helpful Report

Posted 5 years ago

“I ordered this for my disabled brother who lives alone. He is delighted with it. It arrived quickly, and was very easy to install. The installation instructions were very clear and easy to follow. Similarly, the four stage set up test was also very straight forward, and my brother found this vocal interaction with Lifeline 24 staff very reassuring. Great product and excellent service so far.”

Helpful Report

Posted 5 years ago

“Have just joined but the set up and contact was very helpful, would recommend”

Helpful Report

Posted 5 years ago

“Simple to set up and seams to work very well”

Helpful Report

Posted 5 years ago

“Right from the moment they answered the telephone to the prompt delivery the next day easy to install and then the 3 test to make sure the set up was working . Make sure you have all medical information to hand along with telephone numbers and by the next day you will have peace of mind.”

Helpful Report

Posted 5 years ago

“Quick and efficient ordering and delivery. Easy to set up and friendly professional people to talk to on the other end of the line. This will assist in enabling my mother to continue to live independently.”

Helpful Report

Posted 5 years ago

“Hi I very happy with lifeline 24. The operator was very good.”

Helpful Report

Posted 5 years ago

“I have installed Lifeline and am very happy with it. I feel protected.”

Helpful Report

Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,859 reviews