LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,831 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Up to now the service has been excellent”

Helpful Report

Posted 3 weeks ago

“I have had a Lifeline 24 for some years now but was getting concerned as what was to happen when all Land Lines were withdrawn. I called Lifeline 24 about this and was sent a new Alarm Box which plugs directly into an electricity supply, without the need for a phone line connection. The new box came very promptly and seems to be working as it should. I have had it checked, together with the wrist button.”

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Posted 3 weeks ago

“Very nice man on phone when I inquired about alarm system. Delivered and installed by myself no problems, very pleased nice girl answer call when checking alarm button”

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Posted 3 weeks ago

“Ordered on Wednesday delivered on Thursday easy set up process with great support from the customer service team, had cause to use it on the weekend excellent service thankfully turned out to be false alarm but gave confidence the the system works if required. Very pleased with service and the peace of mind it provides to family”

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Posted 3 weeks ago

“It's different to what I wanted I really wanted that would've been useful when I was out”

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Posted 3 weeks ago

“We recently had a call from you guys and transferred over to through the internet was very easy to set up the box All was tested and very patient call operators very impressed with the level of service and the support they give”

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Posted 3 weeks ago

“There was no ethernet cable in the box! Good job we had one!”

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Posted 3 weeks ago

“Delayed getting replacement so no lifeline for 3 plus days. Emailed but no response. Disappointing as so costly now.”

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Posted 3 weeks ago

“upgrade to digital went without any problems”

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Posted 4 weeks ago

“All satisfactory. Technical help excellent.”

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Posted 4 weeks ago

“i have always found them prompt to answer and easy to deal with.”

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Posted 4 weeks ago

“Very good service”

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Posted 4 weeks ago

“You were very quick to suggest a solution to the problem I was having with the new alarm watch strap. This has been resolved thanks for I advice given Was updating after transferred to full fibre no phone line”

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Posted 1 month ago

“Clear explanation by telephone. Installation instructions comprehensible”

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Posted 1 month ago

“Very helpful and lovely to speak to.”

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Posted 1 month ago

“Had Lifeline 24 installed several years ago and have been very happy with the whole system. As I live alone and now have several health conditions, with the possibility of needing emergency help, I want reassurance that I am able to get help even if I cannot get to the telephone. Lifeline 24 does this admirably!”

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Posted 1 month ago

“Great service, quick and easy set up”

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Posted 1 month ago

“Have no problems at all with the service and delivery was very prompt.”

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Posted 1 month ago

“Customer Service line is very slow to answer, between 10 and 15 minutes which is not acceptable”

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Posted 1 month ago

“Service very good gives you some security when you live on your own”

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Posted 1 month ago

LifeConnect24 is rated 4.7 based on 7,831 reviews