LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,732 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good set up. Friendly voices.”

Helpful Report

Posted 1 month ago

“Excelent service, pre-sales advice was helpful and comprehensive. Device was delivered and set-up within 48 hours. After-sales customer service is outstanding. Device easy to set-up and use. Highly recommended.”

Helpful Report

Posted 1 month ago

“The life connect system was very easy set up and use! I just hope my parents use it! Thank you”

Helpful Report

Posted 1 month ago

“Very pleased with the service! Just received a new unit and pendant when installing pendant did not recognise the lifeline phone number rang there help line and this was soon sorted.”

Helpful Report

Posted 1 month ago

“Extremely impressed with this service, from ordering through to delivery and setting up of equipment. Bought for my 89 year old father who has started to find some difficulty getting around his flat and has had a number of falls, but being stubborn insists on continuing to live his own life to the full in his wn familiar surroundings Set up of equipment was easy with clear instructions and helpful staff interaction during the testing stages. Although initial delays were encountered, which was a little disconcerting, but it was explained they were dealing with a large volume of calls, and were most apologetic. We added the fall detection service for peace of mind. Father rather likes that he gets a good morning check up every morning since installation, thus making sure that he is okay. I would reccomend installing a key safe thus allowing access to emergency services if the choosen listed contacts are uncontactable and it is necessary for emergency staff to gain access if necessary. Overall we are very satisfied.”

Helpful Report

Posted 1 month ago

“Great explanation of the service, very pleased.”

Helpful Report

Posted 1 month ago

“Ordered my mum’s Lifeline Wednesday afternoon, it arrived Thursday morning and was installed and tested on the Saturday. Very easy for my mum to use. Everyone we have dealt with have been great and very helpful. It has certainly given me peace of mind.”

Helpful Report

Posted 1 month ago

“Excellent service, rapid solving of problem, very helpful”

Helpful Report

Posted 1 month ago

“Am recently reconnected to a new box all seems to work well thankyou”

Helpful Report

Posted 1 month ago

“From the moment I phoned LifeConnect24 I have been very well looked after - from initial enquiries (Miles was incredibly helpful and friendly) to receiving goods and follow up queries. All round outstanding service. Simple and speedy. Top marks. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 month ago

“Very swift dispatch of alarm. Professional and warm response team who were patient and reassuring with advice and procedures. Can highly recommend”

Helpful Report

Posted 1 month ago

“easy to purchase, easy set up as it was replacing like for like, set up calls answered quickly and politely, also not as expensive as the council lifeline it replaced.”

Helpful Report

Posted 1 month ago

“When I called for help with an alarm they were so helpful”

Helpful Report

Posted 1 month ago

“I enquired about a lifeline and spoke to Darren who was extremely helpful and explained things to me without being patronising as I am 87, The lifeline arrived next day as promised. I have already accidentally caught my pendant but the staff were very understanding and helpful.Thank you Darren very much.”

Helpful Report

Posted 1 month ago

“Very pleased with the product”

Helpful Report

Posted 1 month ago

“It's a very good equipment”

Helpful Report

Posted 1 month ago

“The alarm arrived the day after the order was placed. The setup was straightforward and the staff were extremely helpful when it came to testing. The alarm has not been in place long enough to comment on its efficacy.”

Helpful Report

Posted 1 month ago

“1 FEEL SAFE”

Helpful Report

Posted 1 month ago

“Very pleased with this company. Have been with them for over 3 years.”

Helpful Report

Posted 1 month ago

“Wonderful customer service. My 90 year old Dad's charger stopped working. I phoned on Sunday and a replacement was delivered 9.30 Tuesday morning.”

Helpful Report

Posted 1 month ago

LifeConnect24 is rated 4.7 based on 7,732 reviews