LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,841 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Find alarm very sensitive and feel I am bothering the help desk when not needed”

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Posted 2 years ago

“It is neat and easily programmed. I now have peace of mind in the eventuality of falling.”

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Posted 2 years ago

“Very excellent service and everything explained and questions answered”

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Posted 2 years ago

“Guter Service, ich hatte Glück, dass ich Sie gefunden habe”

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Posted 2 years ago

“Fortunately I haven’t needed to actually use the system as yet but recently the lightning struck my box and was dealt with very quickly and efficiently, having said that I was a little surprised when I was firstly quoted £50 for a replacement alarm bracelet on querying this it was then £25 .”

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Posted 2 years ago

“Very good service thank you.”

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Posted 2 years ago

“Quick easy and very,very efficient everything went like clockwork.Totally satisfied.”

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Posted 2 years ago

“Friendly helpful staff helped me decide which alarm was best for my Mum.”

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Posted 2 years ago

“Ordered the alarm for my mother late Thurs and it was delivered the following morning first thing. Staff were super helpful when I required assistance to set up and stayed on line till a test call had been completed. Very reassured.”

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Posted 2 years ago

“I bought the pendant lifeline for my aunt. It was easy to set up and test. She is very deaf, so difficult for family to have a conversation with her. I feel so much easier knowing she has a means of communication if she has problems. Thankyou lifeline 24”

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Posted 2 years ago

“My mother is experiencing issues with her telephone landline which in turn affected her emergency call button. Openreach were insistent that the Lifeline box was the cause, as soon as I spoke with Lifeline a new box was sent. It wasn’t the problem at all and the problem with telephone persisted. Lifeline immediately sent out a digital alarm to ensure that mum is able to contact someone in an emergency while we are waiting for Openreach and Talktalk to sort themselves out. Lifeline have been extremely helpful. Thank You!”

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Posted 2 years ago

“just purchased alarm and had to be used within first week very fast responce from lifeline 24 well done”

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Posted 2 years ago

“It gives me peace of mind and lifeline are fantastic to deal with can not fault”

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Posted 2 years ago

“Have just had a lifeline 24 installed and I'm very impressed with the service. I hope I'll never need to use it but have the security of knowing it's there if I need it”

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Posted 2 years ago

“Investigated on website and then telephoned to make order when customer services were helpful in clarifying my queries - ordered and the pendant came next day as advertised. Easy to set up and test.”

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Posted 2 years ago

“Very helpful people on the phone, and the unit was delivered promptly. Setting up is very easy. My only problem is that the instructions don't explain what all the lights mean.”

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Posted 2 years ago

“Great peace of mind”

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Posted 2 years ago

“My 94 year old cousin spent 48 hours on the kitchen floor as the pendant alarm didnt work. Unfortunately Lifeline didnt work out the pendant wasnty working until after the accident. This will have accelerated her death.”

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Posted 2 years ago

Good Morning, Thank you for leaving us your review. On behalf of all of us at Lifeline24, I am so sorry to hear of this recent incident. Our thoughts are with you during this difficult time. I can see that you have been in touch with our Customer Relations Department who have forwarded this matter to our Senior Management Team. You can expect to hear from them within 5 working days. Again, I am so sorry to hear about the issues with the equipment. In the interim, if we can be of any further assistance, please feel free to contact us again. Kind Regards, Ash

Posted 2 years ago

“The setup guide didn’t match the product. Ie it said to press the big red button that isn’t on the wrist band. However customer service on the phone was prompt, and explained all the step we needed to go through to test the alarm.”

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Posted 2 years ago

“Very helpful and friendly people to deal with.”

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Posted 2 years ago

LifeConnect24 is rated 4.7 based on 7,841 reviews