LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 years ago

“I had to ask for help to set up the box purely because of my arthritis. However the setup was easy and everything worked well. Delighted so far.”

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Posted 4 years ago

“Easy set up”

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Posted 4 years ago

“Hi there, I act on behalf of my friend who has bad dementia, She has had some falls of late and although not life threatening has given her some nasty bruising around her body, I decided it was time for her own fall alarm. I browsed all available that I could find on the net and after great deliberation I settled on Lifeline 24. well the first three days she didn’t like this didn’t like that so she stripped out all the wiring to both phone and Lifeline box six times and hid the box under a cushion, after having the usual chats with her about how good this was for her to have as she lives alone, changed tactics and reminded her that her doctor had said if she couldn’t look after her self at we would have to consider moving into a nursing home for safety reasons ,those were the magic words Nursing Home!! she hates them. during this time of course when the line was disconnected we got a call from Lifeline to tell us there was a problem to sort out which meant someone had to go see what was wrong total 6 callouts. Now about the Lifeline Setup, it is very easy to install/ / use - their response to my calls has been instant- they are always happy to speak to you and help you with your problems, with the rental being one of the least expensive for a 24/7 coverage I think that the right choice was made to use this system and I have no hesitation in recommending it to anyone.q”

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Posted 4 years ago

“Very easy to set up and on the first night our father managed to set the alarm off with a very quick response from the team so it definitely meets our expectations”

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Posted 4 years ago

“Delivery was on time, easy to fit, test run and range was excellent, only up and running today, but so far brilliant”

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Posted 4 years ago

“Straightforward sign up and order process. Fast delivery. Simple set-up. Easy to operate. Courteous and helpful staff. Excellent value (less than half the price of the council-recommended option), Complete peace of mind for the whole family. Very highly recommended!”

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Posted 4 years ago

“very satisfied, easy to assemble. . Contacting the help very easy”

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Posted 4 years ago

“When I get my land line repaired I will get piece of mind knowing that I have my lifeline”

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Posted 4 years ago

“Excellent product, arrived very quickly and the set up was so easy. The staff were helpful and friendly when we tested the alarm. Great peace of mind.”

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Posted 4 years ago

“Absolutly fabulous takes the worry away has a relative”

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Posted 4 years ago

“The pendant turned up in 24 hours which was excellent and was very easy to install. Everyone we spoke to when setting it up was delightful”

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Posted 4 years ago

“Easy to use website”

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Posted 4 years ago

“Excellent service when setting up alarm Not so good on delivering wriststrap or pendant. Also was given 3 different response team numbers from 2 emails. Had to email to ask which number/s would we need.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Quick and easy service and set up”

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Posted 4 years ago

“I was very impressed with the excellent service I received from the Lifeline 24 team from my first call to them and their friendly but informative advice to the fast and efficient delivery of the equipment and fall pendants to my elderly parents who were up and running within 2 days of my initial call. Thank you so much, it's peace of mind for my parents and for all the family 👍”

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Posted 4 years ago

“Very easy to arrange and set up. Staff helpful, efficient and nice empathetic manner. Would highly recommend.”

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Posted 4 years ago

“I ordered this for my father after he had a few falls, to give peace of mind that should he need it, then help is at hand. I telephoned my order through and this was dealt with very professionally. The delivery was very quick, and it was very easy to instal and test ready for use. I would highly recommend people approaching Lifeline24 to enquire about their personal alarm service.”

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Posted 4 years ago

“Very easy to set up and very quick delivery. 5 stars”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews