LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick and efficient .”

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Posted 4 years ago

“Excellent service from the start of our interaction with Lifeline24. Very helpful, pleasant staff. Nothing is too much trouble. They are always friendly when our fall device kept going off for no reason. They helped with sorting out that we preferred the neck device rather than the wrist. We would highly recommend this service.”

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Posted 4 years ago

“Your agent was extremely helpful and explained everting I needed to know. The device was received within 48 hours and simple to install. the set up too was easy and the agent in the call centre very helpful.”

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Posted 4 years ago

“We have only had the Fall Alarm for a few days, but it was very simple to install and , and the response was good when my husband inadvertently pressed the call button. It certainly gives us more peace of mind.”

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Posted 4 years ago

“Excellent service !”

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Posted 4 years ago

“very promp service pleasant operators at the call centres and they understand the problems associated with old age and speak very clearly to us, well done”

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Posted 4 years ago

“Excellent service! Really helpful thank you for all you do”

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Posted 4 years ago

“Good, because they needed it the next day and message got through to us immediately. Not excellent because we don’t know for sure if the fall detectors are waterproof and can be worn in the shower, and because we chose watch strap versions and the plastic of the band is too harsh and uncomfortable pressing into mums skin, though she still wears it, and dad has stopped wearing his because he has set the alarm off accidentally too easily more than once so they would like to swap for the necklace versions. If they are waterproof and less susceptible to being set off accidentally then we would say excellent. Very friendly helpful voices on the end of the phone. Quick postage arrived on Tuesday, after being ordered on Sat but it was bank holiday too.”

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Posted 4 years ago

“Not yet used in anger but it does. Give peace of mind”

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Posted 4 years ago

“Everyone I spoke to was very helpful & it was easy to set up”

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Posted 4 years ago

“Excellent service, thx you. AWM”

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Posted 4 years ago

“You need to talk more clearly and slowly please, we are not all eager eighteen any more ....unfortunately”

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Posted 4 years ago

“This is a perfect system and gives peace of mind to the end user and family of my 94 year old father in law. The user had an issue that he chose a wrist alarm but after receiving it he wished he had selected a pendant alarm. One phone call later, the issue was resolved without hesitation. A new pendant alarm arrived, was linked to him through a phone call, the original wrist alarm returned. We couldn't ask for any better service. We would all thoroughly recommend Lifeline24.”

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Posted 4 years ago

“Easy set up helpful staff”

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Posted 4 years ago

“As I have only had it for a few days and not yet had to use it it is too early to say. Set up was easy and the instructions good.”

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Posted 4 years ago

“Very prompt delivery. Very easy to install with great support instructions and phone support while testing. Very impressed.”

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Posted 4 years ago

“Very easy to set up, with help and support from the lifeline team. So far very impressed.”

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Posted 4 years ago

“Information excellent delivery time excellent what more is there to say”

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Posted 4 years ago

“The ordering was simple and the unit arrived next day as promised”

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Posted 4 years ago

“Very efficient service and easy set up procedures. Hopefully we will not need to use it.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,844 reviews