LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,755 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Very professional and fast services”

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Posted 4 years ago

“Was very easy to apply for. Just rang up and came in the post in a few days. Installing and testing was very straight forward. Whoever we spoke to was always very helpful and friendly”

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Posted 4 years ago

“Response team very friendly and helpful. Put my father at ease about everything”

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Posted 4 years ago

“Very helpful in getting it set up and tested! Haven’t had to call yet in an emergency !”

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Posted 4 years ago

“We ordered the Lifeline 24 and it arrived as promised. We filled in the online registration forms and awaited the confirmation email. Once we received the confirmation email we literally plugged in the alarm unit and pressed the red alarm button, the staff were friendly and helpful as they guided us through the setup procedure which only took around five minutes. It took just over twenty four hours from ordering to to being fully functioning, it could not be any simpler. We now have piece of mind that my 92 year old Auntie has someone there when we aren’t.”

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Posted 4 years ago

“Lifeline came up with a solution for my mother, who has no telephone line upstairs and an old rambling house. The Lifeline 24 GSM operates on a mobile signal and was easy to install, so much so that I had to call customer services to make sure it was really that easy! The team were very reassuring throughout, delivery was next day, and I now have confidence that she will actually use the alarm if she needs to.”

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Posted 4 years ago

“I ordered a Lifeline 24 for my Dad who is 96 and living alone. The delivery was very quick as was the set up - the lifeline was active and in use less than 24 hours after I made the order. The staff who responded to my calls during the set up process were very helpful (Rachel and Anna). I am very impressed so far and my Dad is clearly feeling reassured that he has a lifeline to help him in the event of an emergency.”

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Posted 4 years ago

“pre purchase queries answered very clearly, both e-mail & 'phone. Unit has been wall mounted; drilling guide would have been helpful. Would have been useful at start of form to state what information would be required; needed to make contact AGAIN for e-mail addresses.”

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Posted 4 years ago

“It has given my family peace of mind as we are now living alone after 6 years with others in the house.”

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Posted 4 years ago

“very helpful and cheerful call center personnel”

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Posted 4 years ago

“My Mum has only recently received this so it’s too early to give a review, but we have got peace of mind knowing she has it. Brenda Nelms”

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Posted 4 years ago

“So easy to buy and set up hassle free”

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Posted 4 years ago

“Exellent service - very reassuring. My telephone queries were answered promptly and efficiently. I would definitely recommend to others.”

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Posted 4 years ago

“Quick delivery. Easy to set up. Would recommend”

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Posted 4 years ago

“Fantastic service and agents on the phone are brilliant.”

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Posted 4 years ago

“Fast delivery from the time of order. Very easy To set up with very helpful and friendly Lifeline staff. I now have peace of mind And know I’ll be alerted if my mom has any problems. I’ve already recommended the product to loads of people.”

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Posted 4 years ago

“Very happy feel safe now ... thanks to lifeline......”

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Posted 4 years ago

“Setup good but too early to comment. Relaxed with backup.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Brilliant speedy service. Ordered Wednesday afternoon and received before lunchtime on Thursday. Reasonably easy to set up. Clear instructions to follow to test the product, making that first contact with the centre. My mum and the rest of the family now feel much more reassured that she will be safe and receive an appropriate emergency response should there be a need in the future.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,755 reviews