LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,861 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mum has a lifeline pendant. Initially she wasn’t too happy having one but after falling and breaking her pelvis in 2 places she agreed to, only for 3 months though we were told! That was 18 months ago! She wears it under her clothes and forgets she has it on. On several occasions she has unknowingly caught the button and immediately she had a response from Lifeline! The lifeline operatives are really helpful and informative and very caring towards mum. It’s very easy to install and very clear. I would thoroughly recommend Lifeline not only for Mum’s peace of mind but ours also.”

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Posted 5 years ago

“Very happy with my new life line 24, I feel safe in the hands of the team that are at the end of the phone.”

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Posted 5 years ago

“Arrived very quickly. My daughter found it easy to set up for me. Makes me feel confident that help is at hand if needed. Very pleasant people on other end of line. Thank you.”

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Posted 5 years ago

“I was so pleased with my mother’s alarm that I got one for my mother in law.”

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Posted 5 years ago

“Even though I haven’t had to use it I feel a lot safer knowing I have it.”

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Posted 5 years ago

“Arrived very prompt after order”

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Posted 5 years ago

“I am so impressed with the service I received from this company. I ordered for my Mum after mid-day on a Friday & received the alarm the very next day! I thought I would have to wait a few days to set up as it was a weekend, I assumed the new business contact form may not have been processed. I assumed wrongly. When I telephoned to test the alarm it has been processed and we were up and running! I have also used the online live chat twice with excellent results from those chats. I feel confident if my Mum used her button, the alarm call will be attended to in the correct manner. Thank you Lifeline!!”

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Posted 5 years ago

“I’ve really appreciated the excellent customer service from Lifeline 24. It was so easy to order and set up. When I’ve called in or emailed them the question was answered immediately and nothing was too much trouble for them. Whilst I hope I don’t have to use them very often, I can rest assured that when I do, they will be there for me. Thank you.”

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Posted 5 years ago

“Feeling safer”

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Posted 5 years ago

“Clear instructions, pleasant and helpful staff, efficient admin.quick response”

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Posted 5 years ago

“so far the service has been very good”

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Posted 5 years ago

“Very fast and friendly service. Could not believe it arrived next day. Thank you.”

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Posted 5 years ago

“I wanted the system for peace of mind. The people I have spoken to have all been very kind and helpful. So far so good.”

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Posted 5 years ago

“Fantastic service that was able to put my mother’s and my own minds at rest that she was not alone even when she was! Delivery was outstanding less than 24 hours later and very easy to set up and testing was simple with very patient assistants the other end. Thank you”

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Posted 5 years ago

“Excellent professional service from ordering to installation. Quick and simple. Peace of mind that my elderly mum feels secure 24/7 she feels that someone is with her all the time. Thank you Lifeline24.”

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Posted 5 years ago

“Speedy delivery. Arrived next day as promised. Had a small problem with installing which was sorted very easily. Very helpful.”

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Posted 5 years ago

“Excellent customer service guiding us through everything. Very easy to set up and use and it’s made a big change to mum already in terms of feeling confident that someone is at the end of a call if needed”

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Posted 5 years ago

“The system was easy to set up and will ensure is that Mr Banks will be safe at home. Mr Banks will be responsible for future renewal,lease allocate the £10 to his account.”

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Posted 5 years ago

“Very prompt delivery. Good instructions, easy to follow. Peace of mind!”

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Posted 5 years ago

“I’m very happy with my new Lifeline 24 system. It arrived in super quick time and was a breeze to set up, the help I received from the lovely responders during initial setup was absolutely fantastic and they were so helpful and patient. I would recommend this system without hesitation!”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,861 reviews