LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,858 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch and attachments arrived within 24 hours and was very easy to install. The team talk you through the testing process. The staff at the other end are very helpful even though my mother inadvertently set off alarm. With dementia she forgets how easy it is to cancel yet the staff are very kind.”

Helpful Report

Posted 4 years ago

Dear Catherine, Thank you for your kind review. I am pleased to hear that you are happy with the service you are receiving. I will pass your great feedback on to our Alarm Centre team. Should you require any assistance in the future, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“peace of mind in case of emergency”

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Posted 4 years ago

Dear Joyce, Thank you for your kind review. I am pleased to hear that your alarm is providing you with peace of mind. Should you require any assistance in the future, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“Great freindly service. Easy to set up and mum feels much safer now if she has a fall or needs other help.”

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Posted 4 years ago

Dear Dawn, Thank you for your kind review. I am pleased to hear that the alarm is helping your Mum to feel safe at home. Should you require any assistance in the future, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“Peace of mind for us that our nan/Mum can contact us if she's in trouble. Very polite staff on the setup of the system. Many thanks”

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Posted 4 years ago

“Very polite and helpful staff set it all up for me today thank you.”

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Posted 4 years ago

“Easy to set up and the staff at the other end of the line are very polite and professional.”

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Posted 4 years ago

“Very happy with the response”

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Posted 4 years ago

“Arrived quickly and easy to install. Peace of mind if I have a fall or need any help for me or my wife, It is really easy to use.”

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Posted 4 years ago

“Easy to set up and staff friendly and helpful”

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Posted 4 years ago

“Great product/simple set up and a great support team”

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Posted 4 years ago

“Excellent service arrived within 24 hours ordered by phone rather than online, easy to install as box already programmed just plug into sockets. Phones maned and answered quickly staff very calm and efficient, well impressed.”

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Posted 4 years ago

“Extremely quick and efficient service with easy to follow set up instructions. Great relief to have in place.”

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Posted 4 years ago

“It was very easy to set up and the operators were extremely helpful. All of the set up calls were answered promptly.”

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Posted 4 years ago

“Wearing a Lifeline 24 product gives a feeling of comfort and confidence. I feel it is money well spent for the reassurance of knowing someone is there for me should I need them.”

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Posted 4 years ago

“Item delivered the day after placing order. Easy to set up and very good response from emergency call handler upon testing. The range is fantastic, so if my mother falls to the rear or front of her house, I know that the emergency call can be made. Great service”

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Posted 4 years ago

“Amazing customer service”

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Posted 4 years ago

“easy to order & very helpful sales staff ,prompt delivery easy to install with clear instructions & the girls on the end of the lifeline which we pressed when setting up were friendly & helpful it has made my father feel much more relaxed in his home knowing he is one press away from help, so far 10 out of 10, thanks to all of the lifeline team, dave”

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Posted 4 years ago

“Absolutely delighted with the advice, prompt delivery of the lifeline and assistance in installing due to it needing resetting. Everyone is so friendly and helpful”

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Posted 4 years ago

“i feel so confident going out in the garden and being able to shower/ going about daily activities that i was to scared to do before. just knowing you can get help and not have to wait for family members to visit.”

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Posted 4 years ago

“Very good service. I would have thought with modern technology that the actual red button unit could have been thinner.”

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Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,858 reviews