LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic serviice”

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Posted 5 months ago

“Excellent device for peace of mind”

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Posted 5 months ago

“Up and running! Easy to install”

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Posted 5 months ago

“I was very grateful for the telephone service, which a friend had to make on my behalf and for the advice and immediate supply of the chosen assist equipment purchased.”

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Posted 5 months ago

“Excellent product and service. Very helpfull staff who answer any questions, easy to install, most important mum loves it!!”

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Posted 5 months ago

“Drew was very helpful was able to answer my questions.”

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Posted 5 months ago

“Already done. Hope you got it. Nothing more working”

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Posted 5 months ago

“Ordered for my 85yr old mother who lives on her own, but has poor mobility. After a friend recommended the service. Device came next day on the Sunday, but had trouble with the watch which never synced so was sent another 1 which works fine now.”

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Posted 5 months ago

“Great service helpful staff that give you all the information you need. Also very responsive via email and help is there if or when needed. The alarm was easy to set up as well very happy. I set all this up for my elderly father and I'm very happy with the service I received I also feel better knowing help will be there if my dad has a fall”

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Posted 5 months ago

“My wife and I have been a client of LifeConnect for one year now and are very satisfied with the service we have had. Highly recommended.”

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Posted 5 months ago

“Very prompt efficient service - easy to do and gives peace of mind.”

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Posted 5 months ago

“Easy to set up”

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Posted 5 months ago

“So far, I would give 10/10 to this team. It's installed, it's been tested. The guy on the phone initailly, Darren, was just lovely. On testing all of your operatives spoke clearly. Mum is very reassured.”

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Posted 5 months ago

“Efficient service. Working well”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“Thec request for a replacement due to a fading battery was quickly undrstood and the new unit arrived next morning.”

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Posted 5 months ago

“What an awful experience I have just had with one of your so-called advisors/sales team. Tom as he said his name was, assures me his “attitude is exemplary”. I merely stated that the price he was quoting me for a falls detector £286.35 is hardly the £17.99 that is quoted on the website. This is for new customers only apparently and not for existing. He talked over me and said my mother would have got the initial discount. His attituded DID stink and not how your advisors should be talking to customers. Call was made 30.07.24 at 11.45. A letter of complaint will be being put forwards. BE WARNED this company hikes up the premiums the following year. Disgusting as the elderly gets ripped off time and time again Date of experience: 30 July 2024”

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Posted 6 months ago

Hello, Thank you for your review and for sharing your feedback on the Service. I am sorry to hear that you have had a dissatisfactory experience with a member of our Staff. I have raised your feedback with the appropriate department for further review. I can also confirm that your concerns have been addressed by a member of Staff. Best wishes, Ash

Posted 5 months ago

“Staff very polite and caring”

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Posted 6 months ago

“Fantastic service and quick at responding the care that goes in to looking after The Elderly is 100% j rang at 11 pm as my grandmothers alarm stopped working within half an hour they had sent out a new box to make sure it worked as the old one wasn’t working the best to be on th r safe side they sent a new one within 2 days I had it”

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Posted 6 months ago

“Awaiting connection.”

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Posted 6 months ago

Hello Geoffrey, Thank you for your review and for taking the time to share your feedback on the Service. I am sorry to hear that you are yet to get your Alarm connected. I can confirm that a member of Staff has been in touch to help resolve this issue as quickly as is feasible. Of course, if you do have any further need of assistance, please do feel free to get in touch again. Best wishes, Ash

Posted 6 months ago

LifeConnect24 is rated 4.7 based on 7,844 reviews