LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,742 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

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“My mum is high risk of falls. So for peace of mind we got the lifeconnect24 falls alarm pendant installed so my mum could keep her independence. Everything was easy to complete and set up. All the call handlers are very kind and helpful. Would definitely recommend. Thankyou!!”

Helpful Report

Posted 10 months ago

Hello Kasey, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we are supporting your mum's independence and peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Hamza was very helpful in dealing with my enquiry in regards to my mother.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave a review. We are pleased to hear that Hamza was able to assist you and will be sure to pass on your comments to the relevant department. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“My mother has been with Lifeline for many years and it has given her and me peace of mind knowing they are always there. I have renewed our subscription today with Hamza who was polite, friendly and very helpful.”

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Posted 10 months ago

Hello Joan, Thank you for taking the time to leave a review. We are pleased to hear that you have remained satisfied with the service over the years and that we are continuing to provide you and your mother with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Easy to order and arrived next. Setting up was also easy and ready to use in an hour.”

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Posted 10 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Fabulous, easy to install, great peace of mind”

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Posted 10 months ago

Hello James, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“I received my watch lifeline promptly after placing my order . Thank goodness I haven’t had to activate it , but feel confident that should I require help It will be provided more or less immediately”

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Posted 10 months ago

Hello Shelagh, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Very pleased with the product, speed of delivery and customer service”

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Posted 10 months ago

Hello Paul, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide peace of mind when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Excellent quality product and reasonably priced. Providing peace of mind for the family and especially for my Dad. Easy to set up and knowledgeable helpful staff at the end of the line.”

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Posted 11 months ago

Hello David, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Thank you Harry for helping me choose the correct personal alarm for my mum in law. It’s reassuring to speak with someone who knows what’s available and how it works. Good to know that there is backup service available, if it’s required. Thank you”

Helpful Report

Posted 11 months ago

Hello Ciara, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Harry was able to assist you. We will pass on your comments to the relevant department. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 months ago

“Very helpful in nearly all respects. Only minor issue was that did not get a dispatch email or tracking number for Royal Mail so took a few phone calls to resolve that and receive the product. Settling up was easy and everything else was very good.”

Helpful Report

Posted 11 months ago

Hello Jeremy, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and apologise for any inconvenience regarding the dispatch and tracking. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 11 months ago

“I have only had my lifeline a short time, but I was recently awoken in the night because I had inadvertently pressed the button. It was very comforting to know that there was someone looking out for me.”

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Posted 11 months ago

“A good price for a top quality key safe”

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Posted 11 months ago

“Prompt service.”

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Posted 11 months ago

“Very knowledgeable and polite staff. Very fast service”

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Posted 11 months ago

Hello Don, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 11 months ago

“It was very easy to install and has given us complete peace of mind. Very impressed with it.”

Helpful Report

Posted 11 months ago

Hello Bob, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 11 months ago

“Got the box. Got charged £35 for set up fees. It didn't work and I ended up on the phone for half an hr up and down off the floor, unplugging box, plugging back in, crawling behind tv to try and set wifi up on it cause it wasn't workin. To then be told they'd send me another box and I had to send this one back. Surely its me who shod be getin the set up fee. What a joke. Good job it wasn't my 83 Yr dad havin to do it”

Helpful Report

Posted 11 months ago

Hello Joanne, Thank you for your review and for taking the time to share your thoughts on the Service. I am sorry to hear that the initial experience has not been entirely positive for you. I can confirm that a private message has been sent to you in the hopes of resolving the matter, in addition to a report that has been created detailing your concerns. Best wishes, Ash

Posted 10 months ago

“very happy with your product. easy setup. https://www.bestatlondon.com/best-private-hospital-in-london/”

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Posted 11 months ago

“We are reviewing this on behalf of my 91 year old mother.We purchased this alarm with fall detector for her after a couple of nasty falls. Everyone at the company has gone above and beyond with advice and help. The customer service is exemplary.”

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Posted 11 months ago

“Harry was extremely helpful over the phone. Haven’t received the alarm yet but the service ordering the product was very easy. He was happy to answer and questions and walk through every step of the process.”

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Posted 11 months ago

“Lifeline have been superb with their care and customer service, and I would recommend this company to anyone seeking this service (in fact, I often have). Everyone seems genuinely invested in helping those in need.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that you would recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 11 months ago

LifeConnect24 is rated 4.7 based on 7,742 reviews