LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,849 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave me an added sense of safety as I live alone and as I get older i worry about falling over and no one would be aware”

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Posted 5 years ago

“Still getting it in use, but it will give me peace of mind”

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Posted 5 years ago

“After a bad fall Lifeline has given me confidence that help is at hand.”

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Posted 5 years ago

“Tremendous value. Knowledgeable staff, excellent product. A must to assist with independance in the home”

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Posted 5 years ago

“The purchase was made easily on line and delivery was excellent.”

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Posted 5 years ago

“I know a lady who has been a type 1 Diabetic for 60 years and has had a lifeline for many years. It has helped her stay independent in her own home. She celebrated her 90th birthday at the beginning of this month and I can honestly say that without her lifeline she would never have seen her 90th birthday. It has definitely saved her life on more than one occasion when she has had falls due to hypoglycemia. This is one of the reasons I decided to purchase one for myself. My daughter helped me fill in the forms and pay online. Free next day delivery and simple to set up. Brilliant! I now have peace of mind knowing that if I fall or need help for myself or my wife who I care for, all I have to do is press the button on my pendant and help will be called. Brilliant service. Thank you. Highly recommend.”

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Posted 5 years ago

“Were quick to respond to my queries. Very helpful througout my decision making and set up of equipment. Arrived next day after ordering”

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Posted 5 years ago

“Easy to plug in very clear to hear”

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Posted 5 years ago

“Very happy easy installed more secure knowing there is some one on the line if in difficult sircunstances.”

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Posted 5 years ago

“Had the alarms installed at my parents home.... as yet (thankfully) have not used them in an emergency situation. Based on the Customer support so far I feel confident and reassured that Lifeline 24 will act in a professional manner.”

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Posted 5 years ago

“All went smoothly from order to delivery and connection.Test call made with no problems and quick response. So great service to date.”

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Posted 5 years ago

“So easy to set up and the customer service is fab. It’s given me such peace of mind for my grandma after her last fall I knew I needed to do something. The staff are so helpful and caring and the actual system is fab! So easy and she doesn’t mind wearing the pendant as a bracelet she doesn’t even notice it.”

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Posted 5 years ago

“Connected alarm for my mum, made contact with call centre but they didn’t have any details about her setup. Had sent in information Friday morning and setup and tested on Monday. Operator telephone back 30 minutes later and set they had now setup her details. I said we will do another test call to check everything, but he said it was not necessary. How do we know they have been setup correctly?”

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Posted 5 years ago

Good Afternoon, Thank you for taking the time to leave us a review, we appreciate your feedback. I'm sorry to hear about the first time experience you have had with your mother's alarm system. As the alarm connected to our team when you initially tested, it sounds as though everything is setup correctly in regards to the equipment itself. Please do feel free to test the alarm whenever you wish, to put your mind at ease. If there is anything else we can help you with at all, please don't hesitate to contact our customer service team on 0800 999 0400. Kind regards, Anna Lifeline24

Posted 5 years ago

“I purchased the lifeline 24 for my mother and now feel relieved that she has this safeguard for her own piece of mind as well as mine.It was incredibly easy to apply for online although it can be applied for by telephone and it did arrive very prompt.I found the setting up was incredibly easy with simple instructions not pages after pages .I can find instuction manuals these days daunting so it was such a relief to have very little to read and so straight forward ,it really couldnt be any easier.Testing it like they suggest was brilliant...every test they instruct you to do made you feel more comfident when you heard a voice answering you from the speaker device also knowing that even if the telephone has been left off the hook if the button is pressed for help the call still goes through the telephone line to the call centre..Well worth every penny.”

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Posted 5 years ago

“So far my experience has been good but limited as So far my experience has been good but limited as I have had the pendant for only about 10 days i”

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Posted 5 years ago

“Alarm arrived the day after I ordered it. Setting it up was easy. It has really given Dad peace of mind.”

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Posted 5 years ago

“Keysafe was delivered promptly and is easier to use than previous one purchased elsewhere”

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Posted 5 years ago

“Lifeline is providing priceless peace of mind! After a recent trip & fall - although not badly hurt thankfully, I had lost confidence walking outside in the gardens especially. The ordering was simple and quick, setting up and testing also easy. The operator was friendly and efficient. Thank you so much; I am recommending Lifeline 24 to other vulnerable friends who are in the same age group as myself. (70s)”

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Posted 5 years ago

“Easy to order and quick service received and activated in 2days.”

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Posted 5 years ago

“Excellent service really easy to set up”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,849 reviews