LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,844 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Very helpful and informative.”

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Posted 6 months ago

“They provide excellent service”

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Posted 6 months ago

“Fast,efficient and very supportive service. Thank you.”

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Posted 6 months ago

“Exchanged my alarm unit that was playing up very quickly I hope the new one behaves itself. Staff very helpful.”

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Posted 6 months ago

“Ordered it, came next day, set up was easy.”

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Posted 6 months ago

Hello Sylvia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Was very helpful and my alarm came next day”

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Posted 6 months ago

Hello Amanda, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Lifeline 24 is an excellent service that brings me great peace of mind knowing I can summon help at the push of a button which is always around my neck. Their answering service is impeccable. On a couple of occasions the backup battery in my base station has failed and it is no hassle - their support service reassures that the machine will still work and a replacement is with me the very next morning - no hassle, no additional cost. I am very pleased to have LifeConnect 24 looking after me.”

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Posted 6 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Parcels received and sent was very easyas instructions were clear and concise.”

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Posted 6 months ago

Hello Kathleen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Very speedy response and with the help of my daughter the new alarm is now installed. I have returned the old alarm and hope that srrives safely”

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Posted 6 months ago

Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Amazing service. Very easy to install. Office staff very helpful and New the equipment very well. Thank you for a 5* service.”

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Posted 6 months ago

Hello Colin, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Yes I have received excellent service except when I was put through to your other department dealing with ordering a new alarm.”

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Posted 6 months ago

Hello Rosemary, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Had before, very good. Now having myself and still good”

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Posted 6 months ago

Hello Betty, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Not long had this installed and found the operators very polite and pleasant. My daughters wanted this installed as I had fallen in the shower and had to wait over an hour before someone came to my rescue. Good to know someone will get help to me more quickly in the future.”

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Posted 7 months ago

Hello Jacqueline, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Gives so much peace of mind knowing there's help at hand. Plus no wires hanging down next to phone and can place the monitor anywhere in the bungalow.thank you”

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Posted 7 months ago

Hello Ann, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“DROPPED MY ALRARM PENDANT IN ERROR AND YOU CONTACTED ME IMMEDIATLY ORDERED ON A SATURDAY RECEIVED ON THE MONDAY VERT PLEASE WITH THE EXCELLENT SERVICE THANK YOU”

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Posted 7 months ago

Hello Michael, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“I'm very happy with this service. Very easy to set up. Gives my family and I peace of mind As I live on my own.”

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Posted 7 months ago

Hello Hazel, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“After phoning Lifeline 24 I spoke to Samuel who was very helpful and pleasant. The decision to purchase two pendants was made easy by clear and informative information. Thank you.”

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Posted 7 months ago

Hello Bertram, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Samuel could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 6 months ago

“Price turns out to be very different from website prices. Royal Mail used for delivery, which resulted in last-minute delivery at 7.30pm,requiring elderly person being forced out of bed to answer the door just so Royal Mail could tick a box that they had delivered within 24hrs. Very poor, considering delivering a lifeline for someone who had recently fallen.”

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Posted 7 months ago

Hello, Thank you for your comments on the Service, as they are critical in helping us improve it in future. I am sorry to hear that you were dissatisfied with the delivery of the equipment. Please rest assured that I have raised your feedback with our third-party partners to ensure that they pontificate on your experience in future. Best wishes, Ash

Posted 6 months ago

“Very pleased.everyone was helpful,let's hope i don't have to use it thank you”

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Posted 7 months ago

Hello Joan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

“The alarm brings peace of mind very pleased with it once or twice it has sounded the alarm when l haven’t pressed it but the team always answer very quickly and they are very pleasant and helpful thankyou”

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Posted 7 months ago

Hello Sandra, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 months ago

LifeConnect24 is rated 4.7 based on 7,844 reviews