LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,852 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,852 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery service and easy to set up”

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Posted 8 years ago

“Wow We needed a quick solution and that is what we got. My mother lives in Belfast and I am the only person that looks after her. I realised the we needed your services on a Sunday before travelling from Devon to her on the following Monday. One email and it was kicked off. I receives a phone call at 08.45 on the Monday and I confirmed our need. The Unit arrived on the next day and was up and working by 10.00 Hrs tuesday. Thank you so much.”

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Posted 8 years ago

“I have not had reason to call you yet, I only purchased Lifeline 24 last week, but the set up routine was very helpful and your representative very patient.”

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Posted 8 years ago

“All contact with staff was extremely polite and helpful. I was assured that all calls were contained within the UK and not routed through a foreign country. Setting up was straight forward and didn't effect my Broadband, the staff checking all was well were polite and efficient. Glad to say I haven't had to put it to the test yet :) but I'm sure all will be well. Filling in the form on the Internet was easy too.”

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Posted 8 years ago

“The ordering and communication was very good ,especialy the video which was so easy to understand. I would recomend it to anyone”

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Posted 8 years ago

“What I liked >Very quick delivery of items > Simple instructions > Easy self set up of unit > Helpful Lifeline 24 call centre operator at initial test of system What I didn't like > I have a True Call phone call screening unit. No specific instructions from Lifeline as to how this interfaces with their call unit. I rang the manufacturer of the call unit (not Lifeline) to get advice on this. > Chose the more expensive Police approved Keyguard key box. This unit will not allow a code where a digit is repeated. Also it accepts the code in any order. For example code 1234 can be entered, say, as 4321 or any other combination of this.”

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Posted 8 years ago

“Delivery of the equipment was prompt, installation and testing was easy, and the staff were helpful”

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Posted 8 years ago

“Really impressed with the speed and efficiency of the ordering and setting up of the system. It could not have been easier.”

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Posted 8 years ago

“service was excellent. given me peace of mind.”

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Posted 8 years ago

“Arrived promptly and very simple to set up. I phoned the freephone number, as I had one query over setting up, and was helped by a very friendly and informed operator who double-checked the response for me. Very impressed all round.”

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Posted 8 years ago

“Excellent service extremely helpful and friendly in the setting up of this item! Thanks life line”

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Posted 8 years ago

“I am able to get re established in my own home and maintain my independence”

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Posted 8 years ago

“I've only had the badge for a week but easy to set up and my one query was answered efficiently over the phone. I feel confident it will work if required.”

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Posted 8 years ago

“Excellent and professional quick service together with peace of mind for the future. Thank you.”

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Posted 8 years ago

“Excellent service staff very helpful would recommend”

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Posted 8 years ago

“Helpful, friendly staff who were able to answer questions prior to order. Swift response once order placed. Simple set up and helpful staff as tests to confirm successful installation carried out.”

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Posted 8 years ago

“Hello I am Christine Hayler’s daughter and just wanted to give you a review of Lifeline, so far. I ordered online with no issues and found it quite straightforward. Unit arrived next working day. It was very easy to set up, straight out the box. The test calls was done efficient. The gentleman on the other end was extremely pleasant and guided us throughout the checking process. My Mum also tested the devise, again no problems, and she was happy with the ease of the unit. On a negative note I found it very hard and long winded to complete the emergency contact form online, form dropped out twice (don’t know if this was internet issues) and had to start right from the beginning. Please, please put a system in places so you are able to save as you go along.”

LifeConnect24 4 star review on 5th August 2016

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Posted 8 years ago

“Lifeline 24 equipment arrived very promptly and was easy to set up. Testing was straightforward. Lifeline 24 has provided peace of mind.”

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Posted 8 years ago

“Delivered very promptly and very helpful with the set up.”

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Posted 8 years ago

“On line set up was very easy, the product arrived without delay as promised and was easy to set up and test. My mum now has greater peace of mind and it has added significantly to her wellbeing.”

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Posted 8 years ago

LifeConnect24 is rated 4.7 based on 7,852 reviews