LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,743 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th November 2024

Nigel Hill

LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

Anonymous

Anonymous // 01/01/2019

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“Charging was easy and the Response was clear and helpful.Having a choice in how to wear the pendant suits individual choice. Being able to contact the Response team without using a base unit is a great convenience. I have always found Customer Services most helpful.”

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Posted 2 years ago

“Make my walking much easier…… Thank you Trevor”

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Posted 2 years ago

“Very easily installed and up and working within minutes. Tested the system with the staff who were efficient and courteous. So happy with Lifeline and gives peace of mind for myself and my family.”

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Posted 2 years ago

“More complicated to set up than led to believe. Cut off on one of my phone calls a bit disconcerting.”

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Posted 2 years ago

“Great service; quick delivery: better than expected!”

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Posted 2 years ago

“Early days as yet but friendly, helpful sales staff and prompt delivery. Fairly easy to set up but needed assistance as mum has Virgin phone & internet. Would be good if that was covered in the set up manual but customer service chap was very good at explaining. All tested and mum has the fall detector on her wrist so, so far so good! Much needed peace of mind that she will get prompt support if she falls again.”

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Posted 2 years ago

“Lifeline 24 gives excellent reliable service at all times I live on my own and the system is very reassuring”

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Posted 2 years ago

“Having had mine for several years it started to not work properly and it was replaced without question, arriving the next day. Very happy with service.”

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Posted 2 years ago

“Fantastic service, very fast delivery and easy to set up. Highly recommended”

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Posted 2 years ago

“Can not tell you what it's like, as I have not used it. And I hope I never do.”

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Posted 2 years ago

“Quick and efficient service.”

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Posted 2 years ago

“So far so good. I purchased this for my mother whose 81 and with a lot of health issues and is prone to fainting which could be bad for her. I have recently started working and although here with her at Evenings and weekends when I am at work I won't be. The alarm was very easy to install and simple to follow and the staff were very polite with my mother and prompt. They tested the system in the garden as she loves her gardening and it pick up mum as well. So far so good.”

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Posted 2 years ago

“Easy and quick set up and helpful staff giving me peace of mind in difficult times Thank you”

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Posted 2 years ago

“Equipment up & running within 24 hrs”

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Posted 2 years ago

“Staff very friendly and helpful and do a very fantastic job”

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Posted 2 years ago

“I have only had my Lifeline a few days. I was in the garage and the phone went, I walked, slowly, from the garage to the main room where a phone is sited and as I went to pick up the phone a lady said, ''hallo, are you alright ? '' Or something like that, I cannot remember. But it was not the grandaughter I spoke to but one of your ladies. How brilliant was that. I am afraid I did not realise at the time, and may have appeared somewhat rude, but I had the granddaughter speaking to me as well. I did phone you later to say how good that felt. Many thanks, and I do not regret joining your good offices.”

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Posted 2 years ago

“I was very impressed with the service I received and the advice given regarding getting set was amazing. I was in a difficult situation requesting the alarms and your team helped dramatically. I would like to say a huge thank you in a time of need and would highly recommend your support and service.”

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Posted 2 years ago

“Brilliant customer service would definitely recommend to anyone.”

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Posted 2 years ago

“I received my Lifeline24 fall alert button last week and now wearing it 24 hours a day. I did ask Lifeline24 for a printout of the contacts and medication etc that I provided the company with - but they were unable to do this. The information was completed on the online form but I did not have the option of printing it off. I think this is something the company should be able to provide me with as it is my information”

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Posted 2 years ago

“Very helpful team on the end of the line. Very reassuring.”

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Posted 2 years ago

LifeConnect24 is rated 4.7 based on 7,743 reviews