LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,845 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really swift next day delivery. Really easy to set up, Easy to test and immediate peace of mind. Will definitely recommend to other family members.”

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Posted 5 years ago

“Does what it says and quick responce times too”

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Posted 5 years ago

“I now have an efficient personal alarm system”

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Posted 5 years ago

“Great price & quick delivery. Would buy from again.”

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Posted 5 years ago

“Very prompt with delivery and easy to connect and it is working.”

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Posted 5 years ago

“I ordered this on behalf of my mother after she had a fall leading to a brief stay in hospital. Luckily she fell in reach of a phone but realises how fortunate she was. I am now feeling more relaxed knowing if she has any problems at home help is but a button press away.”

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Posted 5 years ago

“Easy to set up, excellent coverage of most of the house, very friendly staff, giving me peace of mind that my elderly Mother is safe in her home. Thank you hi”

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Posted 5 years ago

“Gives me peace of mind.”

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Posted 5 years ago

“I have fixed this up for my mum who has had several falls but kept refusing for me to do this for her, after her last fall she has felt really unstable and lost all confidence. As a previous carer I know what a lifesaver these are and finally agreed to let me set this up for her. She now feels saver when my dad goes fishing for the day and also for myself I feel less anxious.”

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Posted 5 years ago

“Every person I spoke to were extremely helpful, thank you so much”

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Posted 5 years ago

“Easy to set up, has made all the family feel safer to leave our loved one alone Thankyou lifeline!”

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Posted 5 years ago

“From the first phone call to getting the Lifeline installed and set up we had nothing but fantastic assistance from the customer service team. They were all very friendly, professional and extremely helpful. We feel so much more comfortable in the knowledge that there is someone at the end of a Lifeline if ever we don’t feel well or need assistance. We should have done this ages ago. Thank you Lifeline.”

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Posted 5 years ago

“Lifeline supplied the equipment next day as promised and setup the account. Testing was thorough including a distance test and my Father felt very comfortable interacting with the control centre. This gives confidence to us all if he has to use the service for real in the future.”

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Posted 5 years ago

“Reassuring knowing that help is always available 24 hours”

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Posted 5 years ago

“Excellent service from Lifeline. Ordered on a Monday arrived and set up by the Tuesday morning. Very helpful and friendly staff on the telephone made the whole process a pleasant experience.”

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Posted 5 years ago

“Help with setting up”

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Posted 5 years ago

“Excellent service very friendly staff explained it all beautifully, got it up running with in 24 hours 👍👍 EXCELLENT 200%”

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Posted 5 years ago

“A very easy process for peace of mind for everyone.”

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Posted 5 years ago

“very efficient, patient and helpful”

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Posted 5 years ago

“We chose Lifeline 24 for the fall detection plan and because all costs (ie including the once-off set-up payment) were clearly set out on the website. So far (only had the equipment just over a week) everything is fine. Easy to set up (though now we have a lot more trailing leads to accomodate) and do initial testing. Staff at the call centre have been welcoming and helpful. Worryingly we did have the alarm go off fo rno applarent reason 3 times consecutively at 8am when my mother was still in bed fast asleep and had to remove the device temporarily. Staff receiving the call were again very polite and understanding when I explained that this was a false alarm. Since then my mother has worn the wrist device at night without any unwanted consequences; this is what we had hoped as she gets up frequently throughout the night and also because if she were to take the device off it is likely that she would forget to put it back on (she has memory loss). Given Lifeline Good rather than Excellent simply because my mother has had it such a short time.”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,845 reviews