LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,858 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how LifeConnect24 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I live a distance away from my mother I now have a peace of mind should she fall, I now know she wouldn’t lie unattended for hours, as she has her bracelet alarm on”

Helpful Report

Posted 4 years ago

“I ordered this for my mother and it arrived very promptly. The set up was very straightforward and the staff that we spoke to were very friendly and helpful. My mother feels more confident now she knows there’s always somebody there to help if need be.”

Helpful Report

Posted 4 years ago

“This has given me and my children peace of mind. Money well spent.”

Helpful Report

Posted 4 years ago

“I purchased a key safe. It arrive very quickly and was easy to fit.”

Helpful Report

Posted 4 years ago

“I am very pleased with it, it was very ease to set up and to test. thank you for your help. I would tell all to get this Lifeline 24, if they need one. Paul.”

Helpful Report

Posted 4 years ago

“Very easy to set up and gives peace of mind that should my father need assistance in an emergency we have a system in place to get immediate help to him.”

Helpful Report

Posted 4 years ago

Dear Karen, Thank you for your kind review. I am pleased to hear the alarm is providing you with peace of mind. Should you have any further feedback, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“The main reason is that I stopped worrying about who would help me if I had an accident at home. Since it was installed I have had real peace of mind.”

Helpful Report

Posted 4 years ago

Dear John, Thank you for your kind review. I am pleased to hear the alarm is providing you with the peace of mind and has relieved you from worry about what would happen should you have an accident at home. Should there be anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“Works Brilliant Makes Me Feel Safe”

Helpful Report

Posted 4 years ago

Dear Graham, Thank you for your kind review. I am pleased to hear the system is helping you to feel safe. Should you have any further feedback, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“As soon as all of the information for lifeline was sent back to them we were quickly up and running. The kit arrived within 2 days and the set up was very simple. My Dad now feels confident he has extra support at home.”

Helpful Report

Posted 4 years ago

Dear Alison, Thank you for your positive review. I am pleased to hear your Dad is now feeling more confident now that he has the system in place. If there is anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“At present and only after a few days use, everything seems to in good order.”

Helpful Report

Posted 4 years ago

“All currently seems to be fine, but really is too early to write a review. Maybe ask again in two or three months”

Helpful Report

Posted 4 years ago

Dear John, Thank you for leaving us your feedback. I am pleased to hear the alarm has worked fine for you thus far. Please do not hesitate to get in contact should you have any further queries. Kind Regards, Lifeline24

Posted 4 years ago

“I feel a lot safer now wearing my alarm button, knowing that if anything happens someone will know and get me help”

Helpful Report

Posted 4 years ago

Dear Pamela, Thank you for your kind review. I am pleased to hear you are feeling a lot safer now you are wearing the alarm button. If there is anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“It has given me and my family peace of mind as I know if I have a fall and can’t get up I can get help .”

Helpful Report

Posted 4 years ago

“I’m rather disappointed wth my wrist alarm. It has gone off twice accidentally. It’s then difficult to stop. Secondly i have very thin skin and it has bruised my wrist. Third I thought I would be covered for a greater area. If i fell out walking I’m not covered Your comments would be appreciated”

Helpful Report

Posted 4 years ago

Dear Deirdre, Thank you for leaving us your review and for bringing this matter to our attention. I am very sorry to hear of the difficulties you have had with the Fall Detector and the bruising you have experienced. A member of our Customer Service team will call you very shortly to ensure you are not left with an alarm which is not suitable for you. Our Falls Detectors are designed for those who are unable to press their pendants, for example, for people prone to fainting or blackouts. This does mean that they are very sensitive to ensure they do go off when needed. If you do not fall under this category, the standard MyAmie Pendant can be more than suitable. All of our alarms are designed for use within the home and have a range of 100metres. I am sorry to hear this was not better explained to you at the point of order. Again I would like to apologise on behalf of Lifeline24 for any upset or inconvenience this has caused. Should you have any further comments or concerns, please do not hesitate to get in contact with us. You can call on 0800 999 0400 or email us at info@lifeline24.co.uk. Kind Regards, Lifeline24

Posted 4 years ago

“My Son and daughter in law set it up for me”

Helpful Report

Posted 4 years ago

“Quick delivery and efficient set up. Wearing the wrist band gives me peace of mind. It was recommended by a neighbour who researched the market for her father. I am recently widowed and have mobility issues so It gives me great confidence when I am in my own”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your kind feedback. I am pleased to hear that your alarm is providing you with peace of mind and helping to feel more confident at home. We are currently offering a refer a friend scheme where both parties receive £15 M&S vouchers. This is certainly something we can arrange for you and your neighbour. Please feel free to get in touch with us on 0800 999 0400 or by emailing us at info@lifeline24.co.uk should you wish to arrange this. In the meantime, if there is anything further we can assist with, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“I ordered a Lifeline 24 for my Mum. It arrived a day later, the service was very quick and help desk excellent. I found the equipment very straightforward to install (I did this for my Mum as at 83 she is unable to get down to plug in the sockets etc) It has given both myself and my Mum peace of mind, knowing that if she does fall whilst she is home alone she can press her button and summon help.”

Helpful Report

Posted 4 years ago

Dear Jeanette, Thank you for your kind review. I am pleased to hear of your experience with the set up of the account and that the alarm is providing both you and your Mother peace of mind. Should there be anything further we can assist with, please do not hesitate to get in contact. Kind Regards, Lifeline24

Posted 4 years ago

“Very good, friendly people on the end of the phone too. Makes you feel safe ...😀”

Helpful Report

Posted 4 years ago

Dear Barry, Thank you for your kind review. I am pleased to hear your alarm is helping you to feel safe and that you have had a positive experience with our friendly care team. Should you have any further feedback, please do not hesitate to get in touch. Kind Regards, Lifeline24

Posted 4 years ago

“I have had to use the service once and I am very impressed”

Helpful Report

Posted 4 years ago

Dear Dooren, Thank you for your kind feedback. I am pleased to hear you are impressed with the service you have received. Should you have any further queries, please do not hesitate to let us know. Kind Regards, Lifeline24

Posted 4 years ago

“As I am now living alone I thought I ought to have a back-up system for any emergencies. System works even from the bottom of my garden. Gives me peace of mind knowing that someone will come if needed .”

Helpful Report

Posted 4 years ago

Dear Ken, Thank you for leaving your review. I am very pleased to hear that the alarm is providing you with peace of mind. If there is anything further that we can assist with, please do not hesitate to let us know. Kind Regards, Lifeline24

Posted 4 years ago

LifeConnect24 is rated 4.7 based on 7,858 reviews