LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.69

4.7 Rating 7,842 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,842 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the people I spoke to were very helpful and polite”

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Posted 1 month ago

“Prompt response to alarm calls and helpful advice”

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Posted 1 month ago

“I have only needed to call them once, but they responded very quickly and was able to call a neighbour to help me. It has given me confidence knowing that if I fall or need assistance I can call for help.”

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Posted 1 month ago

“It was difficult to set up I am not mobile enough but my cleaner did it with difficulty has she said instructions were a bit confusing”

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Posted 1 month ago

“I have changed to the digital Lifeline and what a difficult performance it was. First of all the first box was faulty, the second was meant to have been sent to someone else and eventually I got the right one. I HATE THE THICK, CLUMSY GADJET THAT i HAVE TO WEAR AROUND MY NECK AND THE THICK AND MUCH TOO LONG CORD THAT IT IS ON. I accidentally also put out my 'phone line and it will have been 3 days waiting for a SKY re-connection.”

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Posted 1 month ago

“I find the Pendant is too sensitive causing false alarms.”

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Posted 1 month ago

“Prompt delivery & easy to set up .”

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Posted 1 month ago

“Very poor technical service and my mum died before we could set it up. My sister's partner an IT expert couldn't even do it. Your technical support is not 24 hours and it took 3 days before a call could be done. Yesterday it took 9 mins before your customer service answered the phone.”

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Posted 1 month ago

“Very good service - easy to deal with and, more inmportantly a very quick resposnse when needed. Very helpful telephone support when needed too.”

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Posted 1 month ago

“Have had peace of mind since having LifeLine Purchased update as I was advised it was more efficient than the old one”

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Posted 1 month ago

“Peace of mind when living on your own knowing there is always someone to call in an emergency.”

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Posted 1 month ago

“First day waited a long time for a reply. I was having a problem with my BT connection. P.M.”

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Posted 1 month ago

“Staff were very helpful on the telephone when setting up the digital device for my mother. It all seems to work very well. Thank you for your patience”

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Posted 1 month ago

“New purchase arrived quickly and safely. Easy to set up and test.”

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Posted 1 month ago

“I have had a Lifeline for five years and the cost is worth the peace of mind. I have had to use it a coule of times and the respected has been excellent. The new one just received is d digit which should be more efficient.”

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Posted 1 month ago

“Quick service all appears to be working ok. The only slight difficulty was not being able to arrange collection on line at royal mail as no tracking number provided to do this. Had download another app which would not be so user friendly for older people.”

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Posted 1 month ago

“Yes All is well, sorry I phoned you so much,my neighbour tried to help!!I I did it when He'd gone home🙂 I've put a couple of knots in the cord,!! Thank you so much Regards Monnie Horner.”

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Posted 1 month ago

“Easy to set up and connect just plugged it into my router hey presto and away it went it performed all the tests satisfactory I would like to have had a manual on the unit just to double check on its capabilities.”

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Posted 1 month ago

“I upgraded my alarm because of the change to land lines, the new digital box was very easy to install”

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Posted 1 month ago

“Excellent service from start to finish. Thank you.”

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Posted 1 month ago

LifeConnect24 is rated 4.7 based on 7,842 reviews