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LifeConnect24 Reviews

4.7 Rating 7,831 Reviews
94 %
of reviewers recommend LifeConnect24
4.7
Based on 7,831 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Have had peace of mind since having LifeLine Purchased update as I was advised it was more efficient than the old one
Helpful Report
Posted 6 days ago
Peace of mind when living on your own knowing there is always someone to call in an emergency.
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Posted 6 days ago
First day waited a long time for a reply. I was having a problem with my BT connection. P.M.
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Posted 1 week ago
Staff were very helpful on the telephone when setting up the digital device for my mother. It all seems to work very well. Thank you for your patience
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Posted 1 week ago
New purchase arrived quickly and safely. Easy to set up and test.
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Posted 1 week ago
I have had a Lifeline for five years and the cost is worth the peace of mind. I have had to use it a coule of times and the respected has been excellent. The new one just received is d digit which should be more efficient.
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Posted 1 week ago
Quick service all appears to be working ok. The only slight difficulty was not being able to arrange collection on line at royal mail as no tracking number provided to do this. Had download another app which would not be so user friendly for older people.
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Posted 1 week ago
Yes All is well, sorry I phoned you so much,my neighbour tried to help!!I I did it when He'd gone home🙂 I've put a couple of knots in the cord,!! Thank you so much Regards Monnie Horner.
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Posted 1 week ago
Easy to set up and connect just plugged it into my router hey presto and away it went it performed all the tests satisfactory I would like to have had a manual on the unit just to double check on its capabilities.
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Posted 1 week ago
I upgraded my alarm because of the change to land lines, the new digital box was very easy to install
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Posted 1 week ago
Excellent service from start to finish. Thank you.
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Posted 1 week ago
Have used this service for 6 years, but would not pay £55 for a new digital system..So, they have provided and updated free of charge..I pay an annual fee and if it is their decision to update, they carry the cost, not the customer
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Posted 1 week ago
The new digital box is faster than the old phone line box & can be used anywhere in the house. It can also be used with or without an internet account which is great for my elderly mother who doesn’t have internet.
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Posted 1 week ago
Fast efficient service
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Posted 1 week ago
ÃŒt does not work and despite promises no action has been taken The contact details despite repeated reminders is still wronggz
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Posted 1 week ago
Very easy changeover and helpful staff.
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Posted 1 week ago
Recently Lifeline 24 contacted me to report that my equipment appeared to be faulty, at their request we tested it out and within 24 hours I received a new box. This was something I potentially would not have known until I came to need it in an emergency.
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Posted 1 week ago
Great service.. Very happy
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Posted 1 week ago
This new version it good plus it has a stop call if you have knotted it by mistake
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Posted 1 week ago
Unfair to be charged monthly for going digital with no options
Helpful Report
Posted 1 week ago
LifeConnect24 is rated 4.7 based on 7,831 reviews